- AAA Mid Atlantic (Wilmington, DE)
- Company: AAA Club Alliance, Inc. Location: 1 River Place, Wilmington, DE 19801 Position Title: Senior Genesys Cloud Engineer Hours: Monday - Friday, 8:00 ... Voice, Chat, and Email routing. Administer and support PureCloud ( Genesys Cloud ) experience with contact center technologies...experience in the job offered, or as a Software Engineer , Software Developer, or a related occupation. The position… more
- Northwell Health (Melville, NY)
- …Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions + Responsible for administration and support of ... Genesys Cloud solutions + Coordinate and write technical papers, articles, standard operating procedures and best practices + Perform in-depth analysis combining… more
- Concentrix (Columbus, OH)
- Job Title: Senior Sales Engineer , Cloud ...engineering, computer science or MIS, or equivalent experience. + Genesys Cloud or NICE CX certification + ... hire the absolute best talent in the world. \#LI-Onsite Senior Sales Engineer /Solutions Architect experienced solutioning CCaaS...product demonstrations + Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and… more
- WM (Houston, TX)
- …energy production projects. **I. Job Summary** We are seeking a skilled and experienced Google CCAI/ Genesys Contact Center AI Engineer to join our team. As an AI ... teams to deliver high-quality customer experience solutions using the Genesys Engage and Cloud CX platform. The ideal candidate will have strong communication… more
- Pacificorp (Portland, OR)
- Senior Voice Systems Engineer - (Portland, OR / Salt Lake City, UT) #106023 **Date:** Apr 10, 2024 **Location:** PORTLAND, OR, US, 97232 **Company:** PacifiCorp ... with strong change and release management processes and procedures. + Genesys Pure Engage and Cloud certifications + Application of more than one of the… more
- Enterprise Mobility (St. Louis, MO)
- …include but are not limited to the following: + Evaluate, design, and implement Genesys Cloud Contact Center and UC solutions, including call center routing and ... Mobility, is excited to announce the opening of an Engineer 2, Systems (Unified Communications) in our IT Department!...and resolve technical issues related to UC systems, including Genesys Cloud , Zoom Phone, and related system… more
- Humana (Columbus, OH)
- …and solving complex customer challenges using the latest in contact center technologies? As a Senior Cloud Voice Engineer at Humana, you will use the latest ... contact center solutions to provide world-class, best of breed solutions! The Senior Telecomm/Voice Engineer Implements organization's cloud strategy from… more
- Intermountain Health (Broomfield, CO)
- …with open source software. **Preferred Qualifications** + Contact Center Experience + Genesys Cloud , Cisco UCCX, Cisco Collaboration Experience + Strong ... Metro Area or Billings Montana Area. The Telecom Engineering Technician - Senior supports and maintains all in-house voice systems. This includes designing,… more