- George Washington University (Washington, DC)
- …Summary: GW Information Technology (GW IT) provides empowering tools and caring support for all members of The George Washington University (GW) community. We ... grow in their technology and career skills. This technical support position provides outstanding customer service to university users...include evening and/or weekend operation. The role typically handles Tier I and Tier II requests by… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... IT environment. This role involves managing day-to-day support functions, ensuring effective issue resolution, and maintaining high...Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, ... Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System… more
- McKinstry (Seattle, WA)
- ** Senior Technology Helpdesk Technician** Location **WA - Seattle** Job Family **Technology Operations** Apply Now ... Opportunity with McKinstry** We are currently seeking a **Technology Helpdesk Technician** to join our team as a member...otherwise, determine root cause, and resolve or escalate to Tier 2 + Provision, maintain and repair IBM compatible… more
- BorderlessMind (TX)
- Job Title - Senior Helpdesk Specialist Duration - Long Term Work Mode- Hybrid/ WFO (3 days onsite per week) Work Location- Irving, Tx Position Summary: We are ... looking for a candidate who's expert in providing exceptional technical support via phone,resolving basic Windows and Microsoft-related problems employees encounter,… more
- Chenega Corporation (Fort Leavenworth, KS)
- …to the next level! The **Systems Administrator - Senior ** provides IT support services at multiple tier levels ensuring highly reliable, secure services are ... **Req ID:** 30564 **Summary** **Systems Administrator - Senior ** **Fort Leavenworth, KS** Chenega IT Enterprise Services...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- ManTech (Hanover, MD)
- …requirements of the Secure IT Systems Administrator + Manage ticketing system. + Desktop support Tier 1, Tier2 **Minimum Qualifications:** + 3 or more years' ... Servers. This individual will also be responsible to provide tier 1 , tier2 desktop support to...all campus end users in conjunction with the corporate helpdesk and functional teams. This individual will also act… more
- ManTech (Warrenton, VA)
- …innovative projects that offer opportunities for advancement. ManTech is seeking a Senior Systems Administrator for Warrenton, VA. Duties, Tasks & Responsibilities + ... CST Phone Support + Data Transfer Officer + Addressing trouble tickets... problem identification, diagnosis and resolution, or escalate to Tier II onsite troubleshooting, customer problem investigation, and technical… more
- IntelliDyne (Vienna, VA)
- …Coordinates with Project Management, Security, and Asset Management, Customer Service, and Helpdesk teams as necessary for problem support and project ... Red Hat OpenShift Engineer, Senior Clearance: Position of Trust Status: Exempt Location:...will be responsible for the configuration, management, maintenance, and support of the client's Red Hat OpenShift environment. This… more
- Robert Half Technology (Concord, CA)
- …maintaining our Disaster Recovery /Business Continuity plans * Lead desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and ... Description Robert Half has a fantastic opportunity for a Senior Systems Administrator! This Senior Systems Administrator...upgrading of all Windows servers and networking devices, providing Tier 3 support for all servers, workstations,… more
- University of Miami (Coral Gables, FL)
- …+ Ensures adherence to best practices and service level commitments. + Delivers 1st Tier Service Desk support and 3rd Tier Procurement and Inventory ... the unit. + Works directly with faculty, students, and senior administrators to identify and address emerging technology needs....+ Acts as the primary liaison with Central IT Helpdesk . Provides Level II/III support . + Assists… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist ( Senior -Level) to join our team in Aberdeen Proving Ground, ... support the DEVCOM HQ CIO G6 Mission Support Center (MSC). This role provides above baseline/ Tier...desktop (Citrix) is preferred. + Experience using SolarWinds Web Helpdesk and Remedy is preferred. + Experience working in… more
- UIC Government Services and the Bowhead Family of Companies (Springfield, VA)
- **Overview** PROGRAM MANAGER (FDA): Bowhead seeks a Program Manager to support the HHS - FDA Consolidated IT Helpdesk Service contract located in Springfield, ... VA. This effort will support services providing the full range of technical support , project management, and Tier 1/Call Center and Tier 2/Desk Side… more
- JPMorgan Chase (Tampa, FL)
- …and other partners providing information regarding client impacts, product, and helpdesk impacts. Maintain Senior leadership informed, providing periodic ... team! As a Client Service Associate - Escalation Manager ( Tier 3) in Payments, you will serve as the...product and service-related concerns for JPMorgan Access. You will support of digital channels, embedded solutions, as well as… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …attend meetings and briefings, providing guidance, feedback, and written summaries. Support senior and executive-level management briefings with high-level and ... of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Can provide technical direction… more
- GCyber (Arlington, VA)
- …relevant regulations and standards. + Manage Tier 2 Tech Control Helpdesk functions, offering robust support for incident handling, service requests, and ... providing technical direction as needed. + Foster strong relationships with senior management and stakeholders, ensuring clear and effective communication regarding… more