- George Washington University (Washington, DC)
- …and supervision of the office's summer and temporary staff, and oversees the customer service efforts of the front desk , to include referring constituents and ... support to the Associate Dean of Student Affairs as well as other senior staff in management of fiscal affairs, office management, and human resource needs.This… more
- Marriott (Annapolis, MD)
- …**Located Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Manager of IT Service Desk Technologies is a key leadership role ... to both clients and stakeholders. Reporting to the Director, IT Service Desk Technologies this...Desk Technologies this associate will collaborate closely with senior management and business stakeholders to ensure seamless alignment… more
- SAIC (Washington, DC)
- …to be remediated by junior and mid-level engineers. + Updates status of queued service requests with the IT service management system **Qualifications** ... need a minimum of 4 years of experience providing desk side support, acting as senior engineer...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more
- Dataprise (Rockville, MD)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...solutions to customer support requests and escalate to more senior team members or external resources as needed. +… more
- US Chamber of Commerce (Washington, DC)
- Front Desk Concierge Headquarters, 1615 H Street, NW, Washington, District Of Columbia, United States of America Req #503 Thursday, March 21, 2024 ABOUT US: If you ... OVERVIEW: The US Chamber of Commerce seeks a customer service professional to join our team and serve as...guests at our historic Washington, DC, headquarters. The front desk concierge serves a critical, central role in close… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the ... Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and… more
- Marriott (Annapolis, MD)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- TEKsystems (Washington, DC)
- …Exchange Online Skills: Mobile, O365, Windows OS, MAC, Active directory, Help desk , Customer service , Troubleshooting Additional Skills & Qualifications: * Five ... with executive-level customers and management * Possess excellent customer service skills * Ability to work in a fast-paced...Account Administration * Three (3) years minimum experience in IT Call Center environment * Three (3) years minimum… more
- Macalogic (Washington, DC)
- …resource allocation, database problem resolution, database code development, and database maintenance. + Provide service desk support for Tier 2 & 3 + Assist in ... to government clients in four primary areas: software development and IT -related consulting; program support; federal enterprise architecture; and compliance. In the… more
- Leidos (Washington, DC)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver… more
- Valvoline Global (Annapolis, MD)
- …our commitments. **Careers for the Driven** Valvoline has a rewarding opportunity as a ** Senior IT Network Engineer** . We whole-heartedly adopt a 'never idle' ... to develop and advance within our global company. The Senior IT Network Engineer is responsible for...as it relates to the services provided from the service desk vendor. + Manages one or… more
- SAIC (Washington, DC)
- …degree & 6+ years of experience OR Bachelor's degree & 2+ years of Help/ Service Desk experience (preferably in a DoD environment). Additional training, technical ... **Description** SAIC has an immediate opening for a Senior PC Technician. The Senior PC...services, software systems engineering and asset management to restore service and/or identify core problems. + Provides on-site technical… more
- System One (Washington, DC)
- Senior Network Engineer **Employment Type:** Full Time **Date... service requests and change requests from the Service Desk in a + professional manner ... DC **Pay Range:** Negotiable **Job Number:** JO-2401-2341 **Primary Function** The Senior Network Engineer is responsible for ensuring the smooth running of… more
- Leidos (Laurel, MD)
- **Description** The ** Senior System/Network Administrator** candidate will support dataflow operations in a Linux operating system environment. The candidate should ... of the following: + Provide support for implementation, troubleshooting and maintenance of IT systems + Manage the daily activities of configuration and operation of… more
- Marriott (Annapolis, MD)
- …Ensures early warning to the business stakeholder executives regarding degraded or missed service levels. ** IT Governance** + Follows all defined IR standards ... N **Position Type** Management **JOB SUMMARY** Marriott has an exciting opportunity for a Senior Software Engineer - Corporate Systems. This role is part of the team… more
- Leidos (Odenton, MD)
- **Description** 1901 Group at Leidos currently has an opening for a Senior Virtualization Engineer to provide Virtualization support for our Enterprise IT ... incidents, and proactive systems management. + Support tickets and manage incidents, service requests, and problems through their full life-cycle. + Provide health… more
- ManTech (Hanover, MD)
- …operation of IT systems. + Provide assistance to users in accessing and using IT systems. + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... you'll help protect our national security by providing enterprise IT support for one of our most critical customers...our customer where high operational availability is vital and service excellence is the norm, you will be rewarded… more
- Export-Import Bank of the United States (Washington, DC)
- …Experience serving in the capacity of a Contracting Officer Representative (COR) for IT Help Desk , End-User Support, Network Operations and Engineering, and ... fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Chief Information Officer (OCIO), with primary support to the Information Technology ( IT ) Program Management Office (PMO). The contractor assists the OCIO in… more
- Leidos (Fort Meade, MD)
- …thrive, keep reading! The Leidos Intelligence Group has a career opportunity for a Senior System Administrator in the Ft. Meade, MD. **Program Summary** Leidos is a ... contract that provides hardware and software sustainment of large IT systems. Contractors perform dataflow changes, lifecycle management including modernization… more
