- Fidelity TalentSource LLC (Durham, NC)
- Job Description: Senior Account Manager As a ...teams will help grow Fidelity s healthcare businesses.By bringing voice of the customer feedback to the ... Product Team you will help Fidelity continue to develop industry leading solutions Certifications:Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and… more
- Percepta (Remote, OR)
- Senior Manager , Global Business Development and...business and embedded base programs * Act as the Voice of the Customer with internal resources ... first-class service across each market we support. As a Senior Manager of Global Business Development and...you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being… more
- GXO (Charlotte, NC)
- …full potential.Are you ready to take your career to the next level? As the Senior Manager , S2C Process Excellence you will drive strategic initiatives across the ... sourcing, contracting, and supplier onboarding processes by employing methodologies such as voice of the customer surveys, root cause analysis, and data… more
- DCS Corp (Bedford, MA)
- DCS Corp has an exciting opportunity for a Senior Security Assistant providing support to the Air Force Life Cycle Management Center/PEO Digital Directorate ... security functions under the direction of the activity security manager without regard for job series or title or...and any other security documents as needed for the customer . Review program documentation for public release, to include… more
- Credit Acceptance Corporation (Atlanta, GA)
- …a Southfield, Michigan office location if requested by the team member.Act as the " voice of the customer " on the development team by representing and reinforcing ... We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work...years of experience in a Product Owner, Technical Product Manager , Business Analyst, or similar role. ( Senior )4+… more
- Fidelity TalentSource LLC (Boston, MA)
- …through written reports, group presentations, and 1:1 meetings. In addition to your manager research responsibilities, you will have a voice in the portfolio ... constructs and manages asset allocation portfolios for over 3,000,000 customer accounts. Fundamental ResearchSAI s Fundamental Research team consists of… more
- American Tire Distributors (Huntersville, NC)
- …Tire Distributors (ATD) is seeking a strategic, experienced, energetic Communications Manager located in Huntersville, North Carolina.The ideal candidate is a ... high-profile communications programs across the enterprise. As a Communications Manager , you will be responsible for corporate communications planning, content… more
- Windstream (Madison, WI)
- …to keep Windstream relevant to our customers evolving needs as a part of the customer journey. It is the Program Manager 's responsibility to identify if the ... ecosystem team members to resolution. Develop content for the Customer Success Manager community pertaining to our...the Strategic Accounts program. You will report to a Senior Director, Customer Success. Do You Have?… more
- Windstream (Greenville, SC)
- …Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice , and digital TV to consumers through an enhanced fiber network. ... in a world of infinite possibilities! As a Product Manager for Kinetic (Windstream's B2C brand) you will be...and workflow applications over time. * Collaborate with two senior Product Management professionals to define and develop new… more
- Percepta (Mahwah, NJ)
- …Day, You'llCoordinate towing and roadside services for ownersProvide highest level of customer support through omni-channel solution ( voice calls, emails, chat, ... to facilitate resolution of their issuesMake all reasonable efforts to ensure customer satisfactionEscalate issues to senior team membersBe responsible for… more
- Percepta (Mahwah, NJ)
- …Coordinate towing and roadside services for ownersProvide the highest level of customer support through omnichannel solutions ( voice calls, emails, chat, and ... membersResponsible for proper documentation and coding in Volvo proprietary softwareAdvise Customer Care Center Manager , Supervisor, Team Leader, and/or… more
- Tech Providers Inc. (Springdale, AR)
- …typically involves detailed checks or close review of output by a senior co-worker and/or supervisor/ manager Knowledge - Assignments require minimal knowledge ... builds, repairs, and inspects Hybrid Fiber Coax (HFC) networks to provide voice , video, and data to residential and commercial customers. Coordinates with other… more
- Fidelity TalentSource LLC (Boston, MA)
- …incentive plans, and support formal plan governance and oversight activities. Represent the voice of the customer in the design of enterprise-wide pay programs ... the HR team, working closely with HR partners and senior leaders to provide the consulting and leadership required...executive offers. Participate in the design & delivery of manager and HR training to increase the understanding of… more
- BMO Financial Group (IL)
- …BMO's strategic priorities. Reporting to the Director, Voice of Customer & Customer Loyalty, the Senior Manager has a broad and diverse management ... the development and implementation of new tools that improve and broaden senior leadership's understanding of BMO's performance on customer experience. +… more
- Vivint (Lehi, UT)
- …tactical steps in the roadmap. Primary Responsibilities: + The individual will manage the Voice of Customer (VOC) program at Vivint to provide sources of truth ... We are seeking a strategy leader to join Vivint's Customer Experience team, of which the mission is to...internal strategy team. + Experience in regular updates to senior executives (VP and above) at a mid-to-large company,… more
- JPMorgan Chase (Jersey City, NJ)
- …tech leader and innovator in this high-impact role at JPMorgan Chase. As a Senior Manager of Infrastructure Engineering at JPMorgan Chase within the Corporate ... solutions to end users + Deep understanding of the trader voice product lifecycle, including product strategy development, customer engagement, architecture… more
- General Dynamics Information Technology (Doral, FL)
- …infrastructure across all combatant command constructed networks. We have an opportunity for a Senior Telecom & Voice Engineer to work in support of SOUTHCOM ... in-depth knowledge of Unified Communications (UC) hardware and software for CISCO Voice Systems. + Provides high-level support and technical expertise for Unified… more
- Amazon (Seattle, WA)
- …This key role is part of the team that broadly supports the defect detection ( Voice of Customer or VoC), root cause identification and resolving (Andon Cord), to ... response to the increasing demands of our organization in Voice of the Customer (VoC) domain, we...we are looking for a passionate and seasoned Program Manager to oversee the Voice of the… more
- Aveanna (Atlanta, GA)
- Network, Voice and Collaboration Manager ApplyRefer a FriendBack Job Details Requisition #: 193843 Location: Atlanta, GA 30339 Category: Business Operations ... and collaboration configurations, procedures, and troubleshooting guides. Work closely with senior management to align network and voice strategies with overall… more
- DoorDash (New York, NY)
- …This role will report into a Senior Manager on our Voice Experience team in our Customer Experience & Integrity organization. You're excited about ... centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role...reliably as possible. About the Role We're hiring a Manager , Voice Experience, who will work closely… more
