- Verizon Communications (Ashburn, VA)
- … delivery, finance/billing and contract management. * Experience working with global service desk and incident management functions. * Strong technical skills ... Software Defined Perimer (SDP) - Ashburn, VA, United States Senior Engineer Genesys - Ashburn, VA, United...finance/billing and contract management. * Experience working with global service desk and incident management functions. *… more
- ORock Technologies, Inc. (Reston, VA)
- …services capabilities, promote repeatable customer engagements, and lower delivery risk Support the Service Desk as a Tier II escalation SME Required skills 8+ ... is a small business Cloud and Infrastructure as a Service (IaaS) provider that supports the specialized needs of...software vendors. Currently we have a need for a Senior OpenStack Engineer to work out of… more
- Unknown (Chantilly, VA)
- …as well as tracking and resolving escalated customer service issues. The Senior Customer Support Engineer works closely with the engineering and sales teams ... Position Profile:The Senior Customer Support Engineer provides technical...relationship skillsBackground in supervising and working in a help desk environment or managed service providerData center… more
- AppGuard, Inc., a Blue Planet-works company (Chantilly, VA)
- …as well as tracking and resolving escalated customer service issues. The Senior Customer Support Engineer works closely with the engineering and sales teams ... Position Profile : The Senior Customer Support Engineer provides technical...skills Background in supervising and working in a help desk environment or managed service provider Data… more
- Dataprise (Potomac, MD)
- …greatest technologies all day every day. Are you up for the challenge? As a Service Desk Engineer , picture yourself: aking ownership of customer incidents by ... solutions to customer support requests and escalating to more senior team members or external resources as needed. Learning...to all of the most cutting-edge technologies. Our ideal Service Desk Engineer has: A… more
- ORock Technologies, Inc. (Reston, VA)
- …services capabilities, promote repeatable customer engagements, and lower delivery riskSupport the Service Desk as a Tier II escalation SMERequired skillsA' 8+ ... is a small business Cloud and Infrastructure as a Service (IaaS) provider that supports the specialized needs of...and software vendors.Currently we have a need for a Senior OpenStack Engineer to work out of… more
- Dataprise (Rockville, MD)
- …greatest technologies all day every day. Are you up for the challenge?As a Service Desk Engineer , picture yourself:aking ownership of customer incidents by ... solutions to customer support requests and escalating to more senior team members or external resources as needed.Learning a...to all of the most cutting-edge technologies.A' Our ideal Service Desk Engineer has:A few… more
- The Judge Group, Inc. (Manassas, VA)
- …experience with 3-5 years hands on knowledge in building and complete development of Service requests using Jira Service desk and Strong ITSM experience. ... solutions. 04 . Analyze the problems, develop and propose solutions to more senior team members. 05 . Provide technical assistance to other colleagues and provide… more
- Hogan Lovells (Arlington, VA)
- …software, and determine all operational and performance requirements. Work with service desk specialists, desktop infrastructure engineers, network engineers, ... resources with the firm's existing and future network infrastructure. The IT Infrastructure Engineer (Network) reports to the Senior Manager of IT Network… more
- Hogan Lovells (Arlington, VA)
- …software, and determine all operational and performance requirements. Work with service desk specialists, desktop infrastructure engineers, system and storage ... with the firm s existing and future network infrastructure. The IT Infrastructure Engineer (Network) reports to the Senior Manager of IT Network Infrastructure.… more
- Hogan Lovells (Arlington, VA)
- …software, and determine all operational and performance requirements. . Work with service desk specialists, desktop infrastructure engineers, system and storage ... resources with the firm's existing and future network infrastructure. The IT Infrastructure Engineer (Network) reports to the Senior Manager of IT Network… more
- Unknown (Arlington, VA)
- …and software, and determine all operational and performance requirements.Work with service desk specialists, desktop infrastructure engineers, network engineers, ... resources with the firm's existing and future network infrastructure. The IT Infrastructure Engineer (Network) reports to the Senior Manager of IT Network… more
- The City of Falls Church Virginia (Falls Church, VA)
- …Falls Church Department of Public Works (DPW) has an immediate vacancy for a full-time Senior Engineer . The duties of this position will have a stormwater and ... Email Please read and agree to our terms of service Basic Terms and Conditions: This website is provided...Works (DPW) has an immediate vacancy for a full-time Senior Engineer . The duties of this position… more
- Hogan Lovells (Arlington, VA)
- …operational and performance requirements. A' . A' A' A' A' Work with service desk specialists, desktop infrastructure engineers, system and storage engineers, ... resources with the firm's existing and future network infrastructure. The IT Infrastructure Engineer (Network) reports to the Senior Manager of IT Network… more
- Maximus (Falls Church, VA)
- …engineers, and other technical staff *Experience working with and communicating well with help desk or service desk staff members. Experience supervising or ... United Kingdom. For more information, visit https://www.maximus.com. Program Chief Engineer Job Locations US-VA-Falls Church Posted Date 1 day...staff *Experience working with and communicating well with help desk or service desk staff… more
- General Dynamics Information Technology (Arlington, VA)
- …is no challenge we can't turn into opportunity. And our work depends on a Senior Duty Officer / Incident Manager joining our team to support FDIC activities in ... hardware, software, and systems. GDIT supports operational security, client support/help desk , data center operations, asset management, and systems engineering … more
- American Chemical Society (Washington, DC)
- …Proactively contact customers to ensure customer satisfaction and ticket resolution. Provide Service Desk phone support assistance when needed. Support and ... Certified Desktop Support Technician or Apple Certified Technician classifications are a plus. Service Desk ticket tracking software experience is a plus. Ivanti… more
- Financial Industry Regulatory Authority, Inc. (Washington, DC)
- The Staff Desktop Engineer works under limited supervision and in conjunction with other team members to plan, design, and build high quality computing solutions in ... creating repeatable process and eliminating repeat problems. Provides guidance to less senior team members. Ensure all processes and procedures take into account… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …over IP (VoIP) network. The incumbent works closely with the IT Network Communication Service (NCS) leadership team, IT Help Desk , IT Operations Center, Rail ... Department Marketing Statement Experienced network engineer is desired to join a talented team...manner on a 24x7x365 basis. This position is a senior level network engineering nature of work. Manages, owns,… more
- Dataprise (Phoenix, AZ)
- …greatest technologies all day every day. Are you up for the challenge? As a Service Desk Engineer , picture yourself: Taking ownership of customer incidents ... solutions to customer support requests and escalating to more senior team members or external resources as needed. Learning...to all of the most cutting-edge technologies. Our ideal Service Desk Engineer has: A… more
