- Novo Nordisk Inc. (Boulder, CO)
- …network, security, application, and user related activities. External stakeholders include service providers for support of scientific instruments and systems. ... Essential Functions Provides technology support and service : Develops strategies and processes...and apply knowledge in troubleshooting situations Understanding of remote support and help desk ticketing systems Preferred… more
- Lovelace Biomedical Research Institute (Albuquerque, NM)
- OverviewUnder the direction of the Senior Director of Non-Clinical Drug Development and with limited direction, the Business Development Manager will be responsible ... for sales and marketing support for the Lovelace brand as it works to...business that would benefit from Lovelace services by geography, service platform or stage of growth. Present existing services… more
- CACI International (Forest Heights, MD)
- …Travel Required: None Type of Travel: None * * * CACI is seeking a Senior Service Desk Analyst to support an existing IT Service Desk team. As a ... Senior Service Desk Analyst Job Category: Information Technology Time... Senior Service Desk Analyst, you will provide mid-level support to a… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. 5. Basic knowledge… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic knowledge… more
- Vectrus (Bangor, WA)
- …responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer based ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...Senior Specialists must be comfortable handling complex end-user support issues independently as well as be capable of… more
- NuAxis Innovations (Reston, VA)
- ** Senior Help Desk Support ...overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests, ... community. We are currently seeking a talented and motivated ** Senior Help Desk Support Specialist**...and monitor reported problems. + Record all calls and support requests in the Service Desk… more
- NuAxis Innovations (Reston, VA)
- **Help Desk Support Service Specialist - Senior ** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... We are currently seeking a talented and motivated **Help Desk Support Service Specialist - Senior ** for a Full-Time position. **Key Responsibilities:** +… more
- Harvard University (Cambridge, MA)
- …- 5:00 pmJob Function:Information Technology Position Description:The Senior IT Associate ( Service Desk ) provides technical support to HMS community ... client issues and response to client requests within established service levels, and follows all record-keeping standards. Support... groups, and performs other duties as assigned. The Service Desk maintains an in-person presence on… more
- Randstad US (Minneapolis, MN)
- senior it service desk specialist. +...escalation and support for other members of the Service Desk for advanced technical issues and requests. ... school diploma or equivalent is required. + 3+ experience in an IT related support role in service desk and/or desktop support preferably in a law firm… more
- ManpowerGroup (Richmond, VA)
- We are seeking an experienced Senior Service Desk Analyst. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly ... service with experience leading fellow team members. The Senior role is responsible for managing incoming customer calls...Service Requests. Candidates must have on the job Service Desk management/leadership experience to be considered… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...of critical initiatives. Note: This is not a Help Desk /Desktop support position. Please see the below… more
- NTT America Solutions, Inc. (Garland, TX)
- …and their contribution matters. **Want to be a part of our team?** The Sr. Service Desk Technician provides customer service , troubleshooting, as well as ... 365 NOC environment and act as escalation point for Service Desk Technicians and Associate Service...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Records required customer… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst** to join our team in the ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...users. If unable to diagnose problem, will work with service desk management or Tier 3 to… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist** ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA...staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system ... talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help... for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment… more
- CACI International (Washington, DC)
- …Type of Travel: Continental US * * * We have an exciting opportunity for a Senior Desk Officer position to support a client's requirements in a challenging, ... Senior Desk Officer Job Category: Intelligence...Community. + Knowledge and understanding of complex foreign intelligence service modus operandi and targeting techniques. + Develop and… more
- SAIC (Washington, DC)
- … Engineer + Candidates need a minimum of 4 years of experience providing desk side support , acting as senior engineer specializing in troubleshooting ... diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset management, Windows 10 with strong user… more
- General Dynamics Information Technology (Arlington, VA)
- …we can't turn into opportunity. And our work depends on a Service Desk Specialist joining our team to support the National Guard activities at Arlington, ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- TEKsystems (Washington, DC)
- …follows VIP and other special project support services. * Consult with the Service Desk Manager to coordinate staff schedules and time off requests to ensure ... 1 team daily operational job duties and responsibilities, providing senior level guidance on technologies, procedures, and service...conditions. Skills: Service desk , Customer service , Help desk support , Help… more
