- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist ** to join ... use, and troubleshooting of computer systems. **Preferred Qualifications:** + Proficient with ServiceNow **Clearance Requirements:** + Must be a US citizen + Must be… more
- Insight Global (Washington, DC)
- Job Description Our federal client is seeking a Lead Helpdesk Specialist to join their team in Washington, DC. In this role, you will provide top-notch phone, ... and troubleshooting experience - Enterprise IOS troubleshooting experience - ServiceNow ticketing experience - Strong communication skills, VIP user support… more
- Overseas Private Investment Corporation (Washington, DC)
- …an IT Specialist (Customer Support), you will serve as a Federal Service Desk Support Technician responsible for delivering exceptional technical support with a ... focus on executive and VIP customers. Responsibilities As an IT Specialist (Customer Support), you will: Serve as a technical IT Specialist responsible for… more
- Overseas Private Investment Corporation (Washington, DC)
- …an IT Specialist (Customer Support), you will serve as a Federal Service Desk Support Technician responsible for delivering exceptional technical support with a ... focus on executive and VIP customers. Responsibilities As an IT Specialist (Customer Support), you will: Serve as a technical IT Specialist responsible for… more
- ICF (Washington, DC)
- Description ICF is looking for a IT Governance/ Project Management Specialist to support a large IT Governance Support Contract. If you are looking for an ... project management skills. This position is hybrid for a Federal client in Arlington, VA. **What you'll be doing:**...meet client requirements. + Demonstrated ability to work with senior leadership to set and manage realistic program goals… more
- IBM (Washington, DC)
- Introduction As a Test Specialist at IBM, your analytical and technical skills will directly impact the quality of the software we create. Come work in an agile ... an industry-leading, award-winning provider of technical solutions for the federal government. At Octo, we specialize in providing agile...Octo is an employer of choice! You As a Senior Salesforce Test Automation Engineer at Octo, you will… more
- HarmonyTech (Washington, DC)
- …Familiarization with operational management tools such as SolarWinds, SonarQube, Artifactory, ServiceNow , AppScan and Qualys + Experience supporting Federal ... document best practice recommendations. Position requires US citizenship and Active Federal Government Public Trust clearance. Responsibilities + Extend the use of… more
- ManTech (Washington, DC)
- …certification (Security+, CASP, CISSP); Tool certifications (Tenable Security Center Specialist , Tanium Certified Administrator, ServiceNow Certified System ... and mentorship to subordinate staff while receiving direction from more senior staff members. Collaborate with other Cybersecurity Engineer IIIs **Basic… more
- ManTech (Washington, DC)
- …certification (Security+, CASP, CISSP); Tool certifications (Tenable Security Center Specialist , Tanium Certified Administrator, ServiceNow Certified System ... with other cybersecurity engineers and takes direction from more senior personnel **Basic Qualifications:** + Bachelors degree in an...be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for… more
- Fusion Technology LLC (Washington, DC)
- …the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. ... tracking the trouble tickets, assigns them to a technical specialist (could be themselves or someone else) for action...level of written communication and documentation skills. + Use ServiceNow to document solutions clearly and accurately so that… more
- CACI International (Forest Heights, MD)
- …II, and other support teams. + Document, track, and coordinate incidents in ServiceNow . + Join troubleshooting bridge calls for major incidents. + Perform patching, ... Policy management & administration + Tier 2/3 Zscaler Area Specialist and Trainer + Service Now Ticket Quality and...Ability to prepare and present executive level briefings to senior DHS leadership **Preferred Qualifications:** + Previous DHS or… more
- CACI International (Arlington, VA)
- …team comprised of over 15 service agents, O&M engineers, incident response specialist and O&M support staff (incident response, knowledge management) with expected ... overseeing staff schedules, and interfacing / building relationships with CISA senior leadership. **This position is Fulltime Onsite in our Arlington, Virginia… more