- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- TEKsystems (Washington, DC)
- …Tier 1 has adequate staff to meet user needs under normal conditions. Skills: Service desk , Customer service , Help desk support, Help desk ... Support, SLA, servicenow, Service now, Remedy, Retention calls Top Skills Details: Service desk ,Customer service , Help desk support, Help … more
- General Dynamics Information Technology (Arlington, VA)
- …systems. + Implements program use of the training courses and materials that are developed. + Service Desk or Help Desk experience is welcomed, in-depth ... a **T** **echnical Trainer & Onboarding Specialist,** you will help ensure today is safe and tomorrow is smarter....life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK ... of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Location:** Onsite in Arlington,… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION… more
- General Dynamics Information Technology (Arlington, VA)
- … Service Desk + **Required Technical Skills** : IT experience supporting Help / Service Desk + **Certifications** : Must have active/Current CompTIA ... Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Hardware Troubleshooting, Help ...turn into opportunity. And our work depends on a Service Desk Specialist joining our team to… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... in the field - come join us today! The Help Desk Specialist serves as a member...of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you...familiarity with various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud + Ability… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information...to be completed by system users. + Improve current service desk processes and procedures and champion ... CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position...may require shift work in support of a 12x7 service level agreement, excluding federal holidays, and on-call critical… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help ... talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help...delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing… more
- CACI International (Forest Heights, MD)
- Deputy Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... CACI is seeking a Deputy Manager of an IT Service Desk , supporting day-to-day operations including training,...aspects of new hire and refresher technical training to help technicians develop the skills required to succeed, both… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- General Dynamics Information Technology (Washington, DC)
- …team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
- CACI International (Bethesda, MD)
- Help Desk Specialist - TS/SCI w/ Poly Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Travel: None * * * CACI is seeking a Help Desk Specialist to join Our Luke...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem + Simulate… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior ...staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help ... Technician delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing system, operational support, and… more
- CACI International (Bethesda, MD)
- …relevant experience. + TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated ... Help Desk Manager Job Category: Information...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more
- Robert Half Technology (Baltimore, MD)
- …You might find this growing company in the Healthcare, Hospitals, Social Assistance field's Help Desk Analyst position to be just what you're looking for! Apply ... a fast-paced, team-driven environment. You'll be great at this Service Desk Analyst job if you can...chosen candidate to understand how their role as the Help Desk Analyst relates to IT projects… more
- CACI International (Bethesda, MD)
- …and/or identify and correct core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and service delivery. + Tier 2 in-depth technical ... Help Desk Specialist SME Job Category:... Help Desk Specialist SME Job Category: Information Technology Time...support. + Tier 3 expert product and service support. + Tier 4 outside support for problems… more