- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for an experienced, cleared Team Lead Help Desk Technician to support our Navy client in Arlington, Virginia . ... you'll be working right alongside them, providing superior customer service to our client and Navy end-client. Team Lead... to our client and Navy end-client. Team Lead Help Desk Technician Responsibilities : Have you… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- …Group has an immediate need for an Assistant Contract Technical Representative (ACTR ) Help Desk Specialist with an active DoD Secret clearance. This is a ... each candidate's skills and experience . Assistant Contract Technical Representative ( ACTR ) Help Desk Specialist Responsibilities : Have you done this kind of… more
- George Washington University (Washington, DC)
- …neededUse Anthology Engage to support student organizationsAssist with the management of the Org Help Desk as needed, as part of the Student Involvement TeamAs ... training, and development. This role will oversee GW Org Help , which offers centralized service and advising to 250+ student organizations through email support,… more
- Dunhill Professional Search (Washington, DC)
- …user issues, and identify new features and enhancements and interacting with enterprise help desk staff as required to provide training, troubleshooting, and ... terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience with cloud infrastructure, digital workspace and… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- Vectrus (Springfield, VA)
- …Experience + Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist - Senior** for a Full-Time position. **Key… more
- CACI International (Chantilly, VA)
- …and or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred ... Service Desk Technician (Business, clearance Sponsorship)...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location **Reston,...years of professional experience in a help desk support role. + Experience with Service ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for a Full-Time...be responsible for overseeing the day-to-day operations of the service desk , ensuring timely resolution of support… more
- General Dynamics Information Technology (Newington, VA)
- …Level Must Be Able to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Follow-Ups,Remote Support,Standard Operating Procedure ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity...basis as applicable. + Develops, maintains, and updates the Service Desk SOPs. + Maintains all … more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK ... of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Location:** Onsite in Arlington,… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION… more
- Randstad US (Alexandria, VA)
- … Service Manager oversees service and business level agreements, manages the Help Desk 's service operation management system, and supervises the IT ... as defined by ITS service operation standards and the Help Desk 's Key Performance Indicators (KPI's) and for providing overall leadership and oversight… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... job, team, and community. We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** The onsite… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... in the field - come join us today! The Help Desk Specialist serves as a member...of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... Help Desk Technician Summary Title: Help...Help Desk Technician Summary Title: Help ...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you...familiarity with various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud + Ability… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information...to be completed by system users. + Improve current service desk processes and procedures and champion ... CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position...may require shift work in support of a 12x7 service level agreement, excluding federal holidays, and on-call critical… more
- Westat (Rockville, MD)
- …record of driving customer satisfaction and service level improvements. * Experienced with Help Desk tools such as AWS /Avaya and ServiceNow. * Ability to ... **26862BR** **Job Title:** Help Desk Team Lead **Location:** MD...support environment. * Experienced in implementing and managing IT Service Management frameworks. * Knowledge and experience in project… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help ... talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help...delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing… more
