- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- Vectrus (Springfield, VA)
- …Experience + Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- General Dynamics Information Technology (Arlington, VA)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA...successful:** + 3+ years of directly related experience supporting help desk operations or customer service… more
- CAI (Annapolis, MD)
- …R2366 **Employment type:** Full time **Worksite flexibility:** Onsite **Job Summary** We are seeking a Service Desk Analyst to perform help desk support ... and wide area network. **Job Description** **Job Profile Summary** We are seeking a Service Desk Analyst to perform help desk support while planning,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist - Senior** for a Full-Time position. **Key… more
- Stillwater Human Capital (Herndon, VA)
- …and/or networking . CompTIA Sec. Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is ... Service Desk Technician Level II-IV Location:... Service Desk Technician Level II-IV Location: Chantilly, VA Stillwater...Degree or equivalent work experience . Experience working with Help Desk ticketing tools and knowledge base… more
- CACI International (Chantilly, VA)
- …You'll Bring These Qualifications: + 1+ year of experience in Help Desk support and/or networking + Customer service and/or support experience working in ... a Help Desk , Service Desk , or Call Center environment is preferred + Degree or equivalent work experience + Experience working with Help Desk … more
- CACI International (Chantilly, VA)
- …and or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred ... Service Desk Technician (Business, clearance Sponsorship)...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- TEKsystems (Annapolis Junction, MD)
- …center is comprised of self- help knowledge portals as well as remote service desk resolution support and in-field customer engagement support for the Defense ... of the program, our customer will manage the Service Desk - which consists of self- help knowledge portals, remote service desk resolution support… more
- Administrative Office of the US Courts (Washington, DC)
- …customer expectations. Overseeing multiple layers of end-user and system support, starting with the AO's Service Desk ( Help Desk ), IT service ... geographical locations, including operational oversight and performance monitoring of Service Desk , Deskside Support, A/V Conferencing/Meeting Support, Asset… more
- NuAxis Innovations (Reston, VA)
- **Senior Help Desk Support Specialist** Location **Reston,...years of professional experience in a help desk support role. + Experience with Service ... We are currently seeking a talented and motivated **Senior Help Desk Support Specialist** for a Full-Time...be responsible for overseeing the day-to-day operations of the service desk , ensuring timely resolution of support… more
- General Dynamics Information Technology (Newington, VA)
- …Level Must Be Able to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Follow-Ups,Remote Support,Standard Operating Procedure ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity...basis as applicable. + Develops, maintains, and updates the Service Desk SOPs. + Maintains all … more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK ... of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Location:** Onsite in Arlington,… more
- Randstad US (Alexandria, VA)
- … Service Manager oversees service and business level agreements, manages the Help Desk 's service operation management system, and supervises the IT ... as defined by ITS service operation standards and the Help Desk 's Key Performance Indicators (KPI's) and for providing overall leadership and oversight… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... job, team, and community. We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** The onsite… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... in the field - come join us today! The Help Desk Specialist serves as a member...of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... Help Desk Technician Summary Title: Help...Help Desk Technician Summary Title: Help ...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you...familiarity with various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud + Ability… more
- Westat (Rockville, MD)
- …record of driving customer satisfaction and service level improvements. * Experienced with Help Desk tools such as AWS /Avaya and ServiceNow. * Ability to ... **26862BR** **Job Title:** Help Desk Team Lead **Location:** MD...support environment. * Experienced in implementing and managing IT Service Management frameworks. * Knowledge and experience in project… more