- Beth Israel Lahey Health (Boston, MA)
- …logging, triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues ... service and various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support of PC's, printers,… more
- Robert Half Technology (Andover, MA)
- Description The Level 1 Help Desk Technician is responsible for handling first level support of service requests in a first-class professional manor. This ... technical difficulties with hardware, software, and telephony. * Follow standard help desk procedures. * Document and communicate all issues from within the assigned… more
- Staples (Framingham, MA)
- …regarding Prospect Desk processes and deployments. + Provide a support service and interface directly with the Business Development sales leaders. + **Strategic ... and interfacing directly with the field sales team regarding all Prospect Desk performance metrics and process enhancements. + Ability to solve business problems… more
- Marriott (Boston, MA)
- …Completes projects or additional assignments as requested by the Support Manager. The Service Desk operates on a 24x7x365 basis and flexibility with schedule ... **Position Type** Management As a member of the IT Service Delivery organization, the support analyst provides...inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined… more
- KBR (Cambridge, MA)
- …and commercial users of the SAS system, providing third-tier support to the FAA National Service Desk (NSD). + Provide resolution to user account issues such as ... Title: Technical Support Analyst (Remote) Technical Support Analyst KBR,...Essential Job function + Lead member of the help desk support for the FAA Safety Assurance System (SAS)… more
- Public Consulting Group (Boston, MA)
- …Strategic Solutions (FSS) center of excellence within Health is seeking an Operations Analyst 1 for the Shared Solutions Group (SSG). PCG Health provides states with ... of the Data Operations team that supports these school-based services. The Operations Analyst 1 will ideally have data management skills within a health setting and… more
- Public Consulting Group (Boston, MA)
- …Solutions (FSS) Center of Excellence (COE) within Health is seeking an Operations Analyst 1 for the Shared Solutions Group (SSG). The Operations Analyst ... create reports and perform advanced analysis when necessary. . Perform " desk audits" of cost reports, validating data submitted against supporting documentation.… more
- Morgan Stanley (Boston, MA)
- …Investment Management strives to provide outstanding long-term investment performance, service and a comprehensive suite of investment management solutions to ... trading and systems support on the bank loan trading desk .Job responsibilities include: research/analysis, trade recordation and allocation; compliance monitoring;… more
- Public Consulting Group (Boston, MA)
- …Solutions (FSS) Center of Excellence (COE) within Health is seeking a Sr. Operations Analyst for the Shared Solutions Group (SSG). The Sr. Operations Analyst ... goal is to achieve rigor into SSG's operational processes. The Sr. Operations Analyst will assist and contribute to establishing quality control standards to ensure… more
- Marriott (Boston, MA)
- …Responsible for line management, task management, technical direction and overall Service Level accountabilities for the z/TPF mainframe infrastructure. The role ... performance monitoring. + Resolves and makes decisions on more complex, non-routine service requests. + Understand the business and customer needs to introduce… more
- Impact Fire (MA)
- …best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with ... the leading businesses in our markets. We are a full- service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of… more
- Serco (Boston, MA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/63773/configuration-data- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent Community!… more
- Marriott (Boston, MA)
- …N **Position Type** Management **JOB SUMMARY** Manages a technical team of service providers and business analysts to provide support to properties using the ... and technical support to Business, PMS, and the Technical Service Desks clients 24X7. Acts as a functional technical...Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT… more
- Novo Nordisk (Lexington, MA)
- …security, application, and user related activities. External stakeholders include service providers for support of scientific instruments and systems. Essential ... Functions + Provides technology support and service : + Develops strategies and processes to ensure that...troubleshooting situations + Understanding of remote support and help desk ticketing systems + Preferred experience includes: + Experience… more
- Ford Motor Company (Boston, MA)
- …you'll do ** + Deliver best-practice business processes for SaaS and service offerings encompassing sales, onboarding, and customer experience + Contribute to ... Along with senior leadership, work with the global commission analyst to plan to drive performance + Define, build,...to drive performance + Define, build, and manage deal desk process including approvals and timely process flow +… more
- University of Massachusetts Amherst (Amherst, MA)
- …on strategies that best fit client environment. + Collaborates with the Systems Analyst to ensure delivery of standards, oversee the imaging process, and document ... endpoint and strengthening of the security baseline. + Oversees virtual desktop service use cases and adoption and driving strategy for desktop and application… more
- BHI Energy (Weymouth, MA)
- …BHI Energy BHI Energy is a broad umbrella organization with a complete service offering that covers all facets of Power Generation through the entire Electrical ... on multiple end markets, united by our level of service and quality, our unique partnership approach to our...a great work culture! As a Compensation and Benefits Analyst you must have will have a strong eagerness… more
- The LEGO Group (Boston, MA)
- …web site or need assistance completing the application process, please contact the HR Service Desk at 1.###, option #3. Please note, these communication channels ... Intelligence, Analytics or similar background. + 3 - 5 year experience in Analyst type roles, having proven strong business partnership with Senior leaders. Can also… more