- Beth Israel Lahey Health (Boston, MA)
- …logging, triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues ... service and various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support of PC's, printers,… more
- Marriott (Boston, MA)
- …**Position Type** Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, ... knowledge of Marriott business functions and Marriott business processes * Experience with direct service desk support or previous usage of sales and catering or… more
- Robert Half Technology (Lynn, MA)
- Description We are currently seeking a Tier III Help Desk Technician for an in-office position. The primary focus of this role is to deliver top-tier technical ... support and advanced troubleshooting services to end-users. Key Responsibilities: Help Desk Support: Offer technical guidance and assistance for incoming queries… more
- Staples (Framingham, MA)
- …regarding Prospect Desk processes and deployments. + Provide a support service and interface directly with the Business Development sales leaders. + **Strategic ... and interfacing directly with the field sales team regarding all Prospect Desk performance metrics and process enhancements. + Ability to solve business problems… more
- KBR (Cambridge, MA)
- …and commercial users of the SAS system, providing third-tier support to the FAA National Service Desk (NSD). + Provide resolution to user account issues such as ... Title: Technical Support Analyst (Remote) Technical Support Analyst KBR,...Essential Job function + Lead member of the help desk support for the FAA Safety Assurance System (SAS)… more
- Morgan Stanley (Boston, MA)
- …Investment Management strives to provide outstanding long-term investment performance, service and a comprehensive suite of investment management solutions to ... trading and systems support on the bank loan trading desk .Job responsibilities include: research/analysis, trade recordation and allocation; compliance monitoring;… more
- BJs Wholesale Club (Marlborough, MA)
- … focused manner - ensuring issue is properly documented in appropriate IT Service Desk Tools + In conjunction with Information Technology management, manage ... grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and… more
- Cengage Group (Boston, MA)
- …. **What you'll do here:** The **Sales Compensation Analyst , Revenue Operations** will lead the creation and ongoing ... data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more
- Marriott (Boston, MA)
- …Responsible for line management, task management, technical direction and overall Service Level accountabilities for the z/TPF mainframe infrastructure. The role ... performance monitoring. + Resolves and makes decisions on more complex, non-routine service requests. + Understand the business and customer needs to introduce… more
- Impact Fire (Southborough, MA)
- …best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with ... the leading businesses in our markets. We are a full- service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of… more
- Marriott (Boston, MA)
- …N **Position Type** Management **JOB SUMMARY** Manages a technical team of service providers and business analysts to provide support to properties using the ... and technical support to Business, PMS, and the Technical Service Desks clients 24X7. Acts as a functional technical...Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT… more
- Robert Half Technology (Boston, MA)
- Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing ... issues. * Using knowledge about operating systems to find solutions. * Offering service desk support to all end users. Requirements * Proficiency in 'About Time'… more
- Novo Nordisk (Lexington, MA)
- …security, application, and user related activities. External stakeholders include service providers for support of scientific instruments and systems. Essential ... Functions + Provides technology support and service : + Develops strategies and processes to ensure that...troubleshooting situations + Understanding of remote support and help desk ticketing systems + Preferred experience includes: + Experience… more
- BHI Energy (Weymouth, MA)
- …BHI Energy BHI Energy is a broad umbrella organization with a complete service offering that covers all facets of Power Generation through the entire Electrical ... on multiple end markets, united by our level of service and quality, our unique partnership approach to our...a great work culture! As a Compensation and Benefits Analyst you must have will have a strong eagerness… more
- The LEGO Group (Boston, MA)
- …web site or need assistance completing the application process, please contact the HR Service Desk at 1.###, option #3. Please note, these communication channels ... Intelligence, Analytics or similar background. + 3 - 5 year experience in Analyst type roles, having proven strong business partnership with Senior leaders. Can also… more