- Verizon (Ashburn, VA)
- …aspects of a combined Tier I/Tier II NOC (eg, assuming help desk responsibilities, circuit research, assistance with ad hoc tasking). Maintains training compliance ... events with the intention of mitigating incidents before they evolve. Performs analyst functions in response to security incidents in order to determine incident… more
- GDIT (Reston, VA)
- …Outlook.Desired certifications: ITIL FundamentalsService Desk Analyst General Description: The Service Desk Analyst is the first point of contact of ... Tier 1 support for the users who call the Service Desk .* Service Desk Analyst escalates unresolved problem/issues/requests to the proper tier 2 and 3… more
- Data Systems Analysts (Mclean, VA)
- …to work independently. Able to work in a coordinated productive manner with a Senior-Level QA/ Service Desk Analyst and other members of our technical team. ... Systems Analysts, Inc. is searching for a Junior Help Desk /QA Analyst . This role is needed to...Word, and basic computer familiarity. Excellent organizational, analytical, customer service , and problem solving skills. Ability to be flexible,… more
- Guide Point Security (Herndon, VA)
- …identify threats, optimize resources and integrate best-fit solutions that mitigate risk.Help Desk Analysts at GuidePoint Security enjoy working on the cutting edge ... and verbal communication skillsDemonstrate ability to provide exceptional customer service to the GuidePoint user baseRequirementsPosition Requirements:Strong client-facing and… more
- Mobile Mini (Phoenix, AZ)
- …you’re looking to add value to a growing IT team, you may be interested in our Senior Service Desk Analyst role. Read on! What You’ll Do as a Senior ... Service Desk ...Service Desk Analyst /Lead: Assist the ...Service Desk Analyst /Lead: Assist the Service Desk ...assigned. What You’ll Need to be a Successful Senior Service Desk Analyst /Lead: 7+ years… more
- Nicholas (Las Vegas, NV)
- …and professional individual to build their career with our IT Department as a service desk analyst who is responsible for supporting internal and ... member of our IT Team. RESPONSIBILITIES: Help resolve tickets logged within the Service Desk system per defined SLAs Assist in the creation and maintenance of an… more
- PeaceHealth (Vancouver, WA)
- PeaceHealth is seeking a Service Desk Analyst for a 1.0 full time equivalent Non-Exempt position. This position will be working Variable shift with shift ... computer hardware or software. 5. Creates knowledge articles and documentation related to service desk responsibilities and support to maintain updated shared … more
- Black Diamond Equipment (Salt Lake City, UT)
- The Service Desk Analyst is the first place our internal customers go when they need anything IT. We are looking for a technical analyst with strong ... will be responsible for providing phone support, solving technical problems, and providing desk -side support to our user community in an ITIL v3 based support… more
- Greenfield Global (Brookfield, CT)
- …products for more than 30 years. As part of a Global support team, the IT Service Desk Analyst is responsible for providing technical support to all ... working with Active Directory, Windows Server 2008/2012, Exchange Server 2010/2016/O365Help Desk / Service Desk Ticket Tracking SoftwareProject experience… more
- GPS Staffing (Loudonville, OH)
- Service Desk Analyst Pearl East Circle Monday-FridayVarying start times between 6a and 8a depending on need 4 weeks with possible extension (to cover ... FMLA)This position will provide technical support to Service Desk customers. Education or Formal TrainingAn Associates degree in Computer Science, Information… more
- General Nutrition Centers (Pittsburgh, PA)
- Job Summary:The Service Desk Analyst position provides first level problem determination, tracking and resolution or escalation for company owned systems. ... skills are required.Essential Duties and Responsibilities:Essential Job Functions* The analyst will provide a single point of contact for...as appropriate* Log all issues properly into the IT Service Desk management software* Place service… more
- TEKsystems, Inc. (Grand Rapids, MI)
- Job Description: SAP Service Desk Analyst Position Description CGI is looking for an SAP Service Desk analyst in Reading, PA to be part of a ... north America SAP support service desk for a discrete manufacturing client. Candidates should have experience supporting SAP tickets. Due to the nature of our… more
- Beacon Hill Staffing Group, LLC (Arizona City, AZ)
- Job Description Job details: The IT Service Desk analyst will provide first line technical support to internal employees of customer. The candidate will ... incidents, which may range from straightforward to more complicated technical issues. Service desk analyst will have standard operating procedures to support… more
- State of Indiana (Indianapolis, IN)
- …to work. This position is typically filled at a salary of $15.85/hour Tier 1 Service Desk Analyst Under the supervision of the designated supervisor and ... as a member of the Service Desk , incumbent provides technical support for...needed and only after all attempts to fulfill/resolve by analyst have been exhausted Takes ownership of service… more
- TEKsystems, Inc. (Radford, VA)
- …/ Green Card holders ONLY due to legal or government contract requirement. Position: IT Service Desk Analyst Location: Woodland Hills, CA Term: 12 Months ... Contract possible extension Job Summary: Handle both IT hardware and software requests for client side. Job Responsibilities: Analyze business and user needs, document requirements, and implement or revise new processes to improve the efficiencies in Hardware… more
- TEKsystems, Inc (Anchorage, AK)
- TEKsystems is seeking a Tier 2 Service Desk Analyst for a contract to hire located in Anchorage, AK. Required experience with root cause analysis and problem ... support and Windows 10 experience. Customer interactions include phones in Service Desk , e-mail responses, and face to face technical support. Providing support… more
- HIRECLOUT (Grand Rapids, MI)
- …multifamily laundry room operations service that is looking for a talented and proactive IT Service Desk Analyst to join our growing team. If you value a ... equipment and VOIP phonesAssist with asset management and procurementDocument service incidents and end-user requests in company??s ticket systemActive Directory… more
- New Directions Staffing (Warwick, RI)
- …Desk Analyst We are currently engaged with a client who is seeking a Service Desk Analyst (Help Desk ) on a full time direct employee basis. In ... Service Desk - Help ...this role, Service Desk Analyst will: Furnish a wide range of internal, external and remote users with: desk top… more
- Cigna (Greenock, PA)
- …is going through an exciting period and we are looking to recruit an experienced Service Desk Support Analyst . This successful candidate will be a member ... of the European Infrastructure Services group. Reporting to the Service Desk Manager, the successful candidate will provide operational support, and account… more
- Wal-Mart (Reston, VA)
- …and documents modifications required for future testing. Minimum Qualifications * 5 years of Service Desk experience or equivalent * Bachelor of Science and 3 ... * The Operations/Production Support Analyst will plan, perform, and manage medium/complex production...execution of change, problem, incidents, production processes, controls and service requests * Researches and resolves user problems as… more
