- Loudoun County Public Schools (Ashburn, VA)
- The Service Desk Engineer is an important and highly visible representative of the Department of Digital Innovation (DDI) as they are the primary point of ... contact for end user technical support. The Service Desk Engineer must be knowledgeable and...Associate degree or with ITIL Foundation, HDI Support Center Analyst or Desktop Support Technician certifications preferred * Two… more
- CAI (Newark, DE)
- …about your qualifications. Job purpose We are looking for a customer service oriented Service Desk Analyst to provide Level 1 technical support to users ... in an efficient and accurate manner. A Service Desk Analyst is responsible for providing phone-based help desk support to our customers applying… more
- The MIL Corporation (MIL) (Washington, DC)
- …where you, the people, make the difference. Summary The MIL Corporation seeks a Tier I Service Desk Analyst to support a Federal government client at one of ... as possible Accurately record, update and document requests using the IT service desk system Install and configure new IT equipment Resolve incidents and upgrade… more
- Hoag Memorial Hospital Presbyterian (Newport Beach, CA)
- The Service Desk Analyst acts as primary contact for all Hoag Hospital Information Technology (IT) customers. Responds to all customer inquiries, including ... computer systems and platforms. Documents and maintains shift documentation. Essential Functions Service Desk Analyst I: Appropriately manages Remedy case… more
- IQVIA (Chesapeake, VA)
- …assigned Client account(s). The lead serves as the communication hub between the level 1 Service Desk team and management, as a coach and mentor to support ... and reporting:* Serve as first level of escalation for level 1 Service Desk technicians.* Monitor status of ticket escalations to Level 2 support, clients,… more
- AARP (Washington, DC)
- …regulations. Ability to manage a data base Experience with Help Desk environments preferred. Analytical and troubleshooting skills to identify, collect, and ... Ability to work independently and in a team environment. Customer service experience to include interpersonal communications skills, detail orientation, and a… more
- NTT DATA Services (Washington, DC)
- …people who work here. NTT DATA Services currently seeks a Financial Systems Support Analyst to join our team in Washington , District of Columbia (US-DC) , United ... capabilities Client relationship building at all levels/ direct customer service support Business process improvement experience Testing and validation experience… more
- The MIL Corporation (MIL) (Arlington, VA)
- …where you, the people, make the difference. Summary The MIL Corporation seeks an analyst to support a Federal Government client at our Arlington, VA location. The ... will work in cooperation with the Global Financial Service Support (GFSS) team for the Global Financial Management...for new project implementations and annual initiatives. Periodic help desk support (4 hours every 3 weeks) to interact… more
- Christus Health (Irving, TX)
- …support, and ongoing application support and optimization. In addition, they work closely with the Service Desk to assist in responding to help desk tickets ... DescriptionThe Epic Systems Analyst serves as a liaison between end-users, project...and other Information Management resources while providing exemplary customer service and Epic application support in assigned Epic module.… more
- Bunge North America (Chesterfield, MO)
- …instrumental in driving continuous process improvement for our accounts payable service delivery model with appropriate internal controls embedded into our ... cycle working closely with Procurement and other key stakeholders. Additionally, the Analyst may perform a variety of accounting transactions including: tracking and… more
- NTT DATA Services (St. Paul, MN)
- …NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a Service Desk Level 1.5 to join our team in St. Paul , Minnesota (US-MN) , ... responsible to receive a live call from the L1 service desk and perform diagnostics, resolve incidents/requests,.... Incidents that are not resolved by the helpdesk analyst will be routed to the Desk -side… more
- Christus Health (Irving, TX)
- …support, and ongoing application support and optimization. In addition, they work closely with the Service Desk to assist in responding to help desk tickets ... DescriptionThe Epic Systems Analyst serves as a liaison between end-users, project...and other Information Management resources while providing exemplary customer service and Epic application support in assigned Epic module.… more
- Pacific Gas And Electric Company (San Francisco, CA)
- …design, solution delivery and solution support. Position Summary The Senior Programmer Analyst is responsible for the development of IT solutions for PG&E’s Gas, ... basis as defined in the IT Methodology, in collaboration with business analyst and other project team members Prepares and obtains approval of system… more
- Christus Health (Irving, TX)
- …support, and ongoing application support and optimization. In addition, they work closely with the Service Desk to assist in responding to help desk tickets ... DescriptionThe Epic Systems Analyst serves as a liaison between end-users, project...and other Information Management resources while providing exemplary customer service and Epic application support in assigned Epic module.… more
- Popular (Miami Lakes, FL)
- …We strive to create an extraordinary legacy with a passion for customer service , tremendous dedication to our employees, and strong partnerships in the communities ... is you. Core Branch Administration We are seeking an Analyst for our Core Branch Administration Team who can...Administration functions (ie Methods & Procedures, Forms Repository, Money Desk Cash Ordering and IRD process, etc.) as necessary… more
- NTT DATA Services (Denver, CO)
- …. This position will be a Client based position. Role Responsibilities Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed ... here. NTT DATA Services currently seeks a Field Tech Analyst to join our team in Denver , Colorado...a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical… more
- Mizkan America (Mount Prospect, IL)
- The Microsoft Dynamics AX Functional Analyst is responsible for the solution configuration, customizations, security, support, integrity and management of Microsoft ... strong business partner to the business, the Microsoft Dynamics AX Functional Analyst understands business challenges and opportunities and works to lead the… more
- MUFG (Charlotte, NC)
- …to our banks Core Banking Treasury systems. Major Responsibilities: Provide Business Service Desk Support for MUFG Core Banking Treasury Applications. Create ... and maintain Project Work Breakdown Structures for Core Banking Treasury system projects. Provide articulate and accurate reporting to management by creating presentations appropriate for the audience. Create Business Requirements documentation, including… more
- Smithfield Foods (Smithfield, VA)
- …ServiceNow implementation.Analyze and report on key indicators of performance for Service Desk ; including trends, customer feedback, resource efficiency, SLA's ... the Global Applications & Operations team, the Senior IT Service Management (ITSM) Analyst plays a vital...other service quality attributes.Assist in scoping for Service Desk project initiatives.Stay current with industry… more
- NTT DATA Services (Fort Lauderdale, FL)
- …and weekend incidents. The individual will be responsible for the following: Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed ... site When required - provides onsite shadowing to Field Service Team Serves as an entry point to develop.../ deploying computer equipment Minimum of 4 years customer service background Minimum of 4 years of experience with… more
