- TEKsystems (New York, NY)
- Service Desk Analyst (Hybrid -...+ Shifts can vary - day, evening, overnight and weekend shifts available. + They enforce a business casual work ... looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT… more
- CACI International (Oklahoma City, OK)
- Service Desk Analyst Job Category: ...Technicians. This is a 24/7 operation and Service Desk Analysts shift vary from day shifts, weekend , ... is in support of a Department of Defense (DoD) organization. As a Tier 1 Service Desk Analyst you are the front-line supporting technical needs of Airman and… more
- CIBC (IL)
- …(https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of the US Service Desk , you will be responsible to provide outstanding technology ... related issue they may have. + The Technology Support Analyst is responsible for providing and managing complex and...action or escalate issues, review ticket notes from the Service Desk Associates supporting an unresolved issue… more
- Price Chopper (Schenectady, NY)
- **IT Lead Analyst , Support Desk ** Date: Apr 19, 2024 Location: Schenectady, NY, US, 12308 Company: Northeast Shared Services **Salary:** $62,684.00- $97,159.00 ... to the opcos Provide any required documentation to managed service support desk Monitor and ensure that...part of a scheduled shift. + Evenings, nights, and weekend required. + Holidays + On Call Required **EDUCATION… more
- TEKsystems (Baltimore, MD)
- …required Two TEK holidays - 9 hour shifts each a year required Skills: service desk , customer service , troubleshooting, legal support Top Skills Details: ... service desk ,customer service ,troubleshooting,legal support Additional Skills & Qualifications: Phone/Email Experience Level: Expert Level About TEKsystems:… more
- Robert Half Technology (Chicago, IL)
- Description Our firm is currently seeking a Level 2 Help Desk Analyst to join our client's support team. We need a detail-oriented team player to provide ... for improvements. 4. Developing and maintaining IT documentation, including procedures, service level agreements, and knowledge base materials. 5. Training and… more
- MCPc Holdings, Inc. (Cleveland, OH)
- …+ Insider Threat Detection + Training/Phishing Tests Managed Security Solutions + Cyber-as-a- Service and Virtual CISO + Managed Patching + Endpoint Detection & ... Response + Managed SIEM + Managed Backup + Help Desk All managed and monitored in wholly owned and...our time to many charitable organizations. The Cyber Security Analyst is responsible for working alongside the Fortress SRM… more
- William C Brown Inc (Bowie, MD)
- …Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base… more
- Jacobs (Virginia Beach, VA)
- …professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst , you will be on the front lines assisting ... success. Come help solve the world's hardest problems. As a dedicated Field Service Representative (FSR) Analyst for our organization's work with the Department… more
- Fordham University (Bronx, NY)
- …solutions like Proofpoint. Troubleshoots and resolves advanced issues escalated from the service desk within SLA guidelines, requiring in-depth systems and ... to the Assistant Director of Core Applications, the Systems Analyst plays a pivotal role in enhancing the IT... collaborates across teams, managing vendor relationships to optimize service delivery and mitigate risks. They maintain expertise in… more
- Johns Hopkins University (Baltimore, MD)
- …team player. The candidate will be organized and provide an excellent customer service experience. Attention to detail, customer service focus, and positive work ... ethic a must. Position requires occasional weekend duties and overtime. The position reports to the...groups to correctly identify and address problems and restore service . + Provide technical assistance through ZOOM, Teams, email… more
- Adelante (Phoenix, AZ)
- Desktop Support Senior Analyst Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Position Type Full Time Education Level HS Diploma ... Job Category Health Care Description POSITION SUMMARY The Desktop Support Senior Analyst provides support assistance to users in the operation of end-user… more
- US Courts (Buffalo, NY)
- …of New York seeks a mission-driven professional to serve as a full-time Systems Analyst on-site at the Buffalo divisional office of the United States District Court ... New York seeks a mission-driven professional to serve as a full-time Systems Analyst within the Buffalo divisional office of the United States District Court Office… more
- TEKsystems (Owings Mills, MD)
- …volumes. The primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical assistance from ... ticketing system and other systems as required. Follow all department procedures. Weekend rotation and overtime potential. General Information: 40% of calls are… more
- TEKsystems (Owings Mills, MD)
- …overall call volumes. The primary responsibilities of the position The Help Desk Specialist answers inbound calls and emails for technical assistance from ... ticketing system and other systems as required. Follow all department procedures. Weekend rotation and overtime potential. General Information: 40% of calls are… more
- Mission Support and Test Services, LLC (Mercury, NV)
- …Responsibilities The Information Technology team is looking for an Infrastructure Analyst I to help support the Network Communications team. Key Responsibilities ... and support MSTS's servers and electronic messaging system. + Respond to Help Desk requests to support troubleshooting of workstation and server related problems. +… more
- Mission Support and Test Services, LLC (North Las Vegas, NV)
- …to join our team as a Senior Systems Administrator (Senior Infrastructure Analyst ). Key Responsibilities + Review and recommend automation products for MSTS's use ... documentation, and activity reports. + May respond to Help Desk requests to support and troubleshoot workstation and server...+ Must be a team player with good customer service skills and the ability to work flexible hours… more
- Chick-fil-A (Atlanta, GA)
- …sub-department of Field Operations. We provide support to our corporate users and quick- service restaurants by making it easy for our Operators, Team Members, and ... additional assignments as directed + Participate in the on-call weekend duties + Work responsibly with or without direct...Marketing Degree or related field + 1-3+ years Help Desk /Call Center Experience + 1 year or more of… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should… more
- Jacobs (Fort Belvoir, VA)
- …succeed - today and into tomorrow._ TNOC personnel provide Tier I customer service support to US ARMY INSCOM customers. Actively monitor network and terminal ... icy and windy climates. **Physical Requirements** + Sitting at desk . Phone use and PC or laptop. Filing required....permitted to work + Position may require night and weekend work and could include travel with the military… more