- NANA Regional Corporation (Herndon, VA)
- …growth opportunities and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support ... **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability to ... work onsite , as required. The selected individual will be responsible...user issues and requests. The selected individual will: + Lead and supervise the Help Desk team,… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS CURRENTLY ... Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in Arlington, VA… more
- Chenega Corporation (Alexandria, VA)
- …plans for JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, ... including the ticketing system and operational support and troubleshooting onsite or remotely as required by Tier I, Tier...compliance with applicable NIST SP 800-53 security controls. + Lead the service desk efforts… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support,Technical Support,Troubleshooting ... understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. **Job Responsibilities:**… more
- Gemini 3 Group (Arlington, VA)
- …compilation reconciliation, and review of the reports, tasks, and deliverables. + Provide onsite DAI Help Desk support for DAI users, time and attendance, ... Lead Financial Management Analyst - Arlington VA (Arlington,...review of the reports, tasks, and deliverables to provide onsite DAI Help Desk support, create, and… more
- Shuvel Digital (Alexandria, VA)
- …affected clients of release timing and impact and provide communications to the service desk + Implement release in compliance with Change Management ... 4800 Mark Center Drive, Alexandria, VA 22311. Work Schedule: 100% Onsite Clearance: TS/SCI Primary Responsibilities Provide continuous development and continuous… more
- Leidos (Rockville, MD)
- …providing deskside support for any user where a ticket has been dispatched from the Service Desk . + Break/Fix support for end-user computer devices. + Must be ... point of contact and responsible for providing customer operational desk -side break fix support tasks and activities in addition...Management for Performance. + Escalate to or consult with Lead when solution is unclear. + Perform configuration and… more
- THOR Solutions, LLC (Washington, DC)
- …+ Conduct analyses propulsion systems and types, marine auxiliary piping systems, lead development of technical data packages and reviews. + Conduct trade studies ... working groups with other USCG and Navy entities Location: Hybrid. ~2-3 days/week onsite at USCG Headquarters in Washington DC, and remainder may be flex/telework.… more
- H&R Block (Arlington, VA)
- …and District General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and ... **:** + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and...Team Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- H&R Block (Rockville, MD)
- …and District General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and ... you'll + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and...Team Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- American Society of Health-System Pharmacists (Bethesda, MD)
- …desk function. Manage to ensure high staff satisfaction and quick resolution of help desk service tickets. + Perform other duties as assigned. What You Bring ... project management, and disaster recovery/business resumption. This position will be based onsite in our Bethesda, MD office, and the employee in this role… more
- General Dynamics Information Technology (Falls Church, VA)
- …incoming queries and issues related to computer systems, software, and hardware and assist the Service Desk Manager as needed.** **This is an IT Service ... easily understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. Provide technical… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a hybrid position and will require you to be ' onsite ' some days and allow for remote work on...roles such as individual contributor, team member, and project lead . You will interface with customers on a regular… more
- THOR Solutions, LLC (Washington, DC)
- …Security Cutter (NSC) Program Office: Primary Responsibilities: + Assist the technical lead with the management of the engineering support team. + Interface with ... Conduct studies and analyses as assigned by the technical lead for the development of internal CG-9321 TCTOs. +...checks as required for assigned TCTOs. Location: Full time onsite at the USCG Headquarters in Washington, DC. Pay:… more
- THOR Solutions, LLC (Washington, DC)
- …Security Cutter (NSC) Program Office. Primary Responsibilities: + Assist the technical lead with the management of the engineering support team. + Interface with ... Conduct studies and analyses as assigned by the technical lead for the development of internal CG-9321 Time Compliance...checks as required for assigned TCTOs. Location: Full time onsite at the USCG Headquarters in Washington, DC. Pay:… more
- Marriott (Washington, DC)
- …the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as ... up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the… more
- General Dynamics Information Technology (Falls Church, VA)
- …is easily understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism.** **This is an ... IT Service Management contract in support of the operation, modernization,...+ Use ticketing system to: + Proactively check help desk queue for new emails and create and assign… more
- THOR Solutions, LLC (Washington, DC)
- …+ Conduct analyses propulsion systems and types, marine auxiliary piping systems, lead development of technical data packages and reviews. + Conduct trade studies ... and working groups with other USCG and Navy entities. Location: Full time onsite at the USCG Headquarters in Washington, DC. Typical Physical Activity: Primarily … more
- THOR Solutions, LLC (Arlington, VA)
- …and internal controls to ensure compliance with GAAP and government regulations. + Lead the preparation and submission of DCAA rate proposals and negotiations. + ... and financial management. Location: Hybrid. Anticipated to require 2-3 days/week onsite at the THOR office in Shirlington/Arlington, VA while the remainder… more