- General Dynamics Information Technology (Washington, DC)
- …joining our team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service ... your opportunity to make a personal impact as a Program Manager . GDIT is your place to...1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in ... customer experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service … more
- Marriott (Washington, DC)
- …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION...the previous * Perform the duties of the Contract Program Manager in their absence. **POSITION REQUIREMENTS:**… more
- CACI International (Bethesda, MD)
- Help Desk Manager Job Category: Information Technology...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + ... None * * * CACI is seeking a Help Desk Manager to join Our Luke Team!...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support ... program . Qualified candidates are urged to apply to learn more...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now… more
- Cayuse Holdings (Washington, DC)
- …competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service solutions within ... situations. + IT certifications (eg, CompTIA A+, ITIL, Microsoft Certified Professional) + Service Desk or Customer Service experience. + Experience with… more
- Aimbridge Hospitality (Linthicum Heights, MD)
- …is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior ... all encounters with guests and associates in a friendly service oriented manner. + Maintain regular attendance in compliance...Set the standard for guest relations at the Front Desk . + Obtain all necessary information when taking room… more
- SAIC (Washington, DC)
- …and requests annually. Delivering customer service through an enterprise IT service desk ; contracted business service desks and on-site deskside ... **Description** The service delivery manager is accountable and...reduce the frequency and levels of human interaction with service desk and desk side… more
- Administrative Office of the US Courts (Washington, DC)
- …geographical locations, including operational oversight and performance monitoring of Service Desk , Deskside Support, A/V Conferencing/Meeting Support, Asset ... Infrastructure Library (ITIL) and continues to mature its IT service management program via a continuous ...of end-user and system support, starting with the AO's Service Desk (Help Desk ), IT… more
- Georgetown Univerisity (Washington, DC)
- …interested in intellectual inquiry and making a difference in the world. Requirements Program Manager & Special Assistant to the Dean - Georgetown University ... to students irrespective of school affiliation. Job Overview The Program Manager & Special Assistant to the...professional staff member, who is responsible for the front desk reception and day-to-day tasks; and manages the escalation… more
- Sage Hospitality Group (Washington, DC)
- …timely and efficient service . + Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank ... Group is looking to hire an Assistant Front Office Manager to join us overseeing the Westin Washington City...that will help them provide our guests with quality service . Make sure all Front Desk Associates… more
- Serco (Washington, DC)
- …Washington, DC location. Serco has a great opportunity for an experienced Naval Program Manager toleada dynamic team that is providing Scientific, Engineering, ... maintain your current DoD Secret level clearance.** This Naval Program Manager will support the US Navy's...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Marriott (Washington, DC)
- …service levels. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * Ensures ... Strives to improve service performance. * Collaborates with the Front Office Manager on ways to continually improve departmental service . * Communicates a… more
- Marriott (Annapolis, MD)
- …with standards and customer expectations. + Maintains awareness of new customer service methods. **Implementing and Managing Continuous Improvement Program ** + ... N **Position Type** Management **JOB SUMMARY** Manages a technical team of service providers and business analysts to provide support to properties using the… more
- IHG (Washington, DC)
- …a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury, culture, and a rich ... Under the guidance and direction of the Front Office Manager (FOM) and/or Guest Relations Manager , and...rates, packages and promotions is available at the Front Desk and that all staff are knowledgeable on such.… more
- General Dynamics Information Technology (Washington, DC)
- …of all existing IT equipment. + Maintain a strong relationship with the SEC IT Service Desk . + Provides timely responses to client and management requests. + ... Must Be Able to Obtain:** None **Job Family:** Help Desk **Skills:** Help Desk Operations,Information Technology (IT)...efficient markets, and facilitate capital formation. The SEC ISS program is a comprehensive IT program charged… more
- HEI Hotels and Resorts (Washington, DC)
- …and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.Don't meet every single requirement of this job? ... all qualified military candidates to apply. Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction,… more
- CACI International (Washington, DC)
- …and Platforms Operations Center (APOC) Manager who will lead NASA's Tier 1 Enterprise Service Desk (ESD) and Ops Centers. The APOC Manager will be a ... reports) + Responsible for operations support metrics and Portfolio service desk ticket queues. + Frequently meet... ticket queues. + Frequently meet with Portfolio Owner, Service Delivery Manager and Hosting Facility POCs… more
- Marriott (Baltimore, MD)
- **Additional Information** Residence and Human Resources Manager **Job Number** 24078670 **Job Category** Rooms & Guest Services Operations **Location** The ... the strategic business leader of rooms operations and acts as General Manager in his/her absence. Manages luxury condominium facilities, including physical plant… more