• Mindbank Consulting Group, LLC (Arlington, VA)
    …an immediate need for an Assistant Contract Technical Representative (ACTR ) Help Desk Specialist with an active DoD Secret clearance. This is a long-term contract ... . Assistant Contract Technical Representative ( ACTR ) Help Desk Specialist Responsibilities : Have you done this kind...and subsequent upgrades or changes. Provides technical support for program personnel in various locations who have NMCI assets… more
    JobGet (04/29/24)
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  • Service Desk Program

    General Dynamics Information Technology (Washington, DC)
    …joining our team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service ... your opportunity to make a personal impact as a Program Manager . GDIT is your place to...1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
    General Dynamics Information Technology (04/19/24)
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  • Service Desk Manager

    Randstad US (Alexandria, VA)
    service desk manager . + alexandria , virginia + posted 3 days ago **job details** summary + $48 - $57 per hour + contract + bachelor degree + category ... occupations + reference1050857 job details job summary: The IT Service Manager oversees service and...and five years of work experience in an IT service desk environment or any equivalent combination… more
    Randstad US (05/03/24)
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  • Enterprise Service Desk

    General Dynamics Information Technology (Washington, DC)
    …**US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in ... customer experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service more
    General Dynamics Information Technology (05/05/24)
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  • Front Desk Manager

    Aimbridge Hospitality (Fairfax, VA)
    Job Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner ... + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/310086/front- desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
    Aimbridge Hospitality (04/09/24)
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  • Assistant Front Desk Manager

    Marriott (Forest Heights, MD)
    …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
    Marriott (04/14/24)
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  • Front Desk Manager

    Marriott (Washington, DC)
    …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
    Marriott (04/04/24)
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  • Front Desk Manager

    Marriott (Forest Heights, MD)
    …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
    Marriott (02/23/24)
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  • System Operations (SysOps) Service

    BCMC (Arlington, VA)
    …cyber capabilities to address emerging threats. We are seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director ... customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network...and accountable for the overall success of the SysOps Service Desk . Responsibilities Include: - Manage SOSD… more
    BCMC (04/25/24)
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  • Technical Service Desk (TSD)…

    Three Saints Bay (Suitland, MD)
    **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION...the previous * Perform the duties of the Contract Program Manager in their absence. **POSITION REQUIREMENTS:**… more
    Three Saints Bay (04/06/24)
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  • Help Desk Manager

    CACI International (Bethesda, MD)
    Help Desk Manager Job Category: Information Technology...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + ... None * * * CACI is seeking a Help Desk Manager to join Our Luke Team!...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more
    CACI International (03/14/24)
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  • Senior Service Desk Specialist - Top…

    Vectrus (Springfield, VA)
    …(ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk related duties and responsibilities. + ... respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance...be onsite due to the classified nature/location of the program . Qualifications Experience + Shall have 4 or more… more
    Vectrus (03/21/24)
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  • Tier 1 Mid-Level Service Desk

    ERP International (Washington, DC)
    …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support ... program . Qualified candidates are urged to apply to learn more...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now… more
    ERP International (04/09/24)
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  • Help Desk Team Lead

    Westat (Rockville, MD)
    …to drive process enhancements. * Proven track record of driving customer satisfaction and service level improvements. * Experienced with Help Desk tools such as ... **26862BR** **Job Title:** Help Desk Team Lead **Location:** MD - Rockville **Job...aware of the current trends and work with the Manager to raise awareness and buy-in. * Analyze and… more
    Westat (05/02/24)
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  • IT Service Desk Supervisor…

    Cayuse Holdings (Washington, DC)
    …competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service solutions within ... situations. + IT certifications (eg, CompTIA A+, ITIL, Microsoft Certified Professional) + Service Desk or Customer Service experience. + Experience with… more
    Cayuse Holdings (04/10/24)
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  • Senior Help Desk Technician

    Chenega Corporation (Alexandria, VA)
    …provides the services, staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system and operational support and ... JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, multi-function… more
    Chenega Corporation (02/28/24)
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  • Front Desk Supervisor

    Aimbridge Hospitality (Linthicum Heights, MD)
    …is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior ... all encounters with guests and associates in a friendly service oriented manner. + Maintain regular attendance in compliance...Set the standard for guest relations at the Front Desk . + Obtain all necessary information when taking room… more
    Aimbridge Hospitality (05/01/24)
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  • Help Desk Specialist

    American Humane (Washington, DC)
    …time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team. This position will be hybrid; the person ... remotely and in-person in our DC office. The Help Desk Specialist reports directly to the Director of Information...leadership initiatives - from our "No Animals Were Harmed(R)" program in Hollywood to broad-based farm and conservation animal… more
    American Humane (05/03/24)
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  • Help Desk Technician - Tier 1 Bench

    IntelliDyne (Falls Church, VA)
    Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more
    IntelliDyne (05/01/24)
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  • Help Desk Analyst

    Randstad US (Arlington, VA)
    help desk analyst. + arlington , virginia + posted april 23, 2024 **job details** summary + $30 - $35 per hour + temp to perm + high school + category computer and ... on the use of equipment in collaboration with the training manager . ? Coordinate post installation operations and maintenance support. Qualifications: Knowledge,… more
    Randstad US (04/24/24)
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