- Insight Global (Richardson, TX)
- Job Description The Service Desk Team Lead will be responsible to maintain and lead the day-to-day operations of the retail service desk ... for raised incidents, or requests and the rectification of underlying problems. As a Service Desk team lead , you will be managing and developing the… more
- BlackBox (Austin, TX)
- Service Desk Team Lead will be responsible for assessing and addressing all quality and training needs specific to their area of responsibility, with a ... then address quality issues through quality auditing and reporting on results. The Service Desk Team Lead will interface with relevant groups to… more
- Bright Horizons (Newton, MA)
- **What you will be doing:** The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our ... internal users through direct engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth… more
- Vail Resorts (Breckenridge, CO)
- … Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Team Leader provides guidance and leadership… more
- Hormel Foods (Austin, MN)
- ** Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods ... . **RESPONSIBILITIES** + Oversees and provides guidance to the Service Desk Technicians and Computer Operators. +...remove potential roadblocks. + Compiles weekly stats on the team to ensure solid performance by all and sends… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …and Key Performance Indicator (KPI) metrics. Acts as the liaison between Shift Leads, Service Desk Lead , and client leadership. Provides and manages ... Responsible for supporting and leading Service Desk operations and multiple shift...take or recommend actions to address. + Monitor shift lead queues daily and provide feedback to shift leads… more
- Westat (Rockville, MD)
- **26862BR** **Job Title:** Help Desk Team Lead **Location:** MD - Rockville **Job Description:** Westat is an employee-owned corporation providing research ... and monitoring performance goals and metrics of the Help Desk Team * Provides coaching and mentoring...* Proven track record of driving customer satisfaction and service level improvements. * Experienced with Help Desk… more
- SAS Shoemakers (San Antonio, TX)
- Help Desk Support Lead Company Profile San...Job Responsibilities + Give specific directions to the customer desk team members to enable them meet ... footwear. Position SAS has an opening for a Help Desk Support Lead , who will provide technical...where inquiries are beyond the knowledge of the help desk team members. + Appropriately escalate issues… more
- Price Chopper (Schenectady, NY)
- **IT Lead Analyst, Support Desk ** Date: Apr...to the opcos Provide any required documentation to managed service support desk Monitor and ensure that ... being met or exceeded for both internal and managed service support desk . Interface with second level...required. Other duties as assigned **MINIMUM QUALIFICATIONS** Ability to lead a team as well as work… more
- Vail Resorts (Breckenridge, CO)
- … desk operations; will provide guidance and leadership to the Front Desk Agents ensuring consistent quality customer service is delivered. Resolve customer ... or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the...40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and… more
- YMCA of Greater Rochester (Rochester, NY)
- Help Desk Team Lead /System Administrator Rochester, NY (http://maps.google.com/maps?q=444+East+Main+St.+Rochester+NY+USA+14604) * Association Office Job Type ... the director of the Director of IT, the Help Desk Team Lead will be...managing all such support requests through resolution. Ensures customer service is timely and accurate on a daily basis.… more
- Vail Resorts (Moran, WY)
- …you answered, "Yes" to these questions, this position is great for you!** The **Front Desk Team Lead ** is responsible for monitoring the activities and ... mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the...40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ... will: + Lead and supervise the Help Desk team , including testing, training, and evaluating...and maintain knowledge base articles and documentation to facilitate self- service and improve first call resolution rate + Assist… more
- University of Colorado (Aurora, CO)
- Fitness Center Front Desk Lead - 33207 University Staff...service . + Train and manage a high-performing front desk team . + Ensure proper point of ... Health and Wellness Center** **Job Title: Fitness Center Front Desk Lead ** **Position #:** **00821248 - Requisition...service . + Train and manage a high-performing front desk team . + Ensure proper point of… more
- Aimbridge Hospitality (Fort Worth, TX)
- …Apply for this position (https://careers-aimbridge.icims.com/jobs/325481/front- desk -supervisor-- team - lead ... Job Summary The Front Desk Supervisor is responsible for assisting the Front...and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout… more
- Chenega Corporation (St. Marys, GA)
- **Req ID:** 30380 **Summary** **Help Desk Lead ** **Kings Bay, GA** Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...take your career to the next level! The **Help Desk Lead ** will provide expert advice and… more
- Robert Half Technology (Fort Valley, GA)
- …We are offering a contract to hire employment opportunity for a Help Desk Lead for a growing IT team in Fox Valley, Wisconsin. The chosen candidate will ... exceptional support to our end users. This is a Lead By Example role and does not have any...* Provide leadership to the Help Desk team , setting an example of excellent service … more
- Whole Foods Market (Austin, TX)
- …Key Responsibilities: Team Management: + Lead , motivate, and supervise the Service Desk team , providing guidance and support to ensure high ... impact? Join us at Whole Foods Market, where innovation and community converge. The Service Desk Team Leader plays a crucial role in ensuring the smooth… more
- Aimbridge Hospitality (Capistrano Beach, CA)
- Job Summary "Love where you work! Your journey starts here." We are looking for a Front Desk Lead to join our team at El Caminante Bar & Bungalows located ... $19.03/Hr. Compensation Max USD $22.84/Hr. Apply for this position (https://careers-aimbridge.icims.com/jobs/320029/front- desk - lead -%2421.00/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- Vail Resorts (Vail, CO)
- …Part Time + 4 days / week - 7:30AM to 5:00PM + Skill Level: Lead **Job Responsibilities:** + Front Desk Responsibilities including answering phones, all radio ... or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the...40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and… more