- Merck & Co. (Redwood City, CA)
- …: Work closely with the Other product managers in our Product line ( Service Desk , Executive Support, Meeting Guidance and solutions, Knowledge management, and ... to service improvementProject Leadership for Technology and Business Initiatives: Lead in IT or business projects like PC lifecycle, mobile device upgrades,… more
- Insmed Incorporated (Bridgewater, NJ)
- …be limited to, the following: Lead the IT Support Services Team including global help desk , end user hardware/software, on-boarding, off-boarding, IT ... is pushing boundaries in technology, innovation and customer service . We're a passionate, collaborative IT team ...and we're seeking a skilled and dynamic individual to lead our IT Support Services team . As… more
- Novo Nordisk Inc. (Boulder, CO)
- …uniting the best of both worlds to develop new medicines for patients. The team is comprised of collaborative, diverse and passionate people who have a true sense ... **This position sits in Boulder, CO and reports to the Lab IT lead in Lexington, MA. Additional internal stakeholders include IT applications teams from Novo… more
- BlackBox (Austin, TX)
- Service Desk Team Lead will be responsible for assessing and addressing all quality and training needs specific to their area of responsibility, with a ... then address quality issues through quality auditing and reporting on results. The Service Desk Team Lead will interface with relevant groups to… more
- Bright Horizons (Newton, MA)
- **What you will be doing:** The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our ... internal users through direct engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth… more
- Red River (Lexington, MA)
- …Lead with an active Secret clearance to join our team ! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working ... on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordinating daily workload for service desk … more
- Boston University (Boston, MA)
- …Our Client Service & Support Service Desk team is looking for a Lead Service Desk Specialist who will be responsible for supervising ... and serves as a member of our Incident Coordination team . The Lead Service Desk Specialist is responsible for supervision and professional development of… more
- Vail Resorts (Breckenridge, CO)
- … Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Team Leader provides guidance and leadership… more
- Hormel Foods (Austin, MN)
- ** Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods ... . **RESPONSIBILITIES** + Oversees and provides guidance to the Service Desk Technicians and Computer Operators. +...remove potential roadblocks. + Compiles weekly stats on the team to ensure solid performance by all and sends… more
- Dataprise (Port St. Lucie, FL)
- …We are looking for a talent Team Lead to oversee our Tier 2 team of Service Desk Engineers. This role is integral to the day to day operations of our ... 24X7X365 global Service Desk . This position will work hybrid...Technology Associate, MCSA Office 365, MCSA Windows Server 2016 Team Lead Success Factors + Team… more
- Janus Henderson Investors (Denver, CO)
- …concise language and sense of urgency when necessary + Demonstrable ability to coach/mentor and lead service desk team members to increase knowledge, day ... a "hands-on" environment, actively participating in day-to-day technical support activities with the service desk team and service desk customers +… more
- Robert Half Technology (Houston, TX)
- …with other IT staff to deliver timely support services. Responsibilities: * Lead the Service Desk team to meet key performance indicators and service ... Desk Manager in Houston, Texas. This role will focus on leading a Service Desk team , ensuring customer satisfaction, and refining service operations.… more
- CACI International (Forest Heights, MD)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... None * * * CACI is seeking a Shift Lead for their IT Service Desk...+ Responsible for supervising, motivating, developing, and directing a team of technicians + Responsible for performance reviews and… more
- TEKsystems (Washington, DC)
- …operations of Tier 1, receiving, managing, and tracking all customer IT contacts to the Service Desk . The Tier 1 Lead is responsible for achieving high ... from additional team members. Works with the Service Desk Manager to improve customer ...is responsible for the interaction and engagement with the Service Desk Manager federal lead … more
- RESOURCE MANAGEMENT CONCEPTS, INC (Crane, IN)
- Sr. Service Desk Lead Location Crane, IN...A minimum of Three (3) years of experience leading a service desk or comparable technical team ... Division Information Technology Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=RESOMANA&cws=37&rid=2536) Job Description Sr. Service Desk Lead Resource Management… more
- SAS Shoemakers (San Antonio, TX)
- Help Desk Support Lead Company Profile San...Job Responsibilities + Give specific directions to the customer desk team members to enable them meet ... footwear. Position SAS has an opening for a Help Desk Support Lead , who will provide technical...where inquiries are beyond the knowledge of the help desk team members. + Appropriately escalate issues… more
- Price Chopper (Schenectady, NY)
- **IT Lead Analyst, Support Desk ** Date: Apr...to the opcos Provide any required documentation to managed service support desk Monitor and ensure that ... being met or exceeded for both internal and managed service support desk . Interface with second level...required. Other duties as assigned **MINIMUM QUALIFICATIONS** Ability to lead a team as well as work… more
- Vail Resorts (Breckenridge, CO)
- … desk operations; will provide guidance and leadership to the Front Desk Agents ensuring consistent quality customer service is delivered. Resolve customer ... or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the...40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and… more
- Vail Resorts (Moran, WY)
- …you answered, "Yes" to these questions, this position is great for you!** The **Front Desk Team Lead ** is responsible for monitoring the activities and ... mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the...40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and… more
- University of Colorado (Aurora, CO)
- Fitness Center Front Desk Lead - 33207 University Staff...service . + Train and manage a high-performing front desk team . + Ensure proper point of ... Health and Wellness Center** **Job Title: Fitness Center Front Desk Lead ** **Position #:** **00821248 - Requisition...service . + Train and manage a high-performing front desk team . + Ensure proper point of… more
