- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- LogixHealth (Bedford, MA)
- …a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards + ... R epresent our clients in a professional and courteous manner; provide support and service to our patients via telephone, fax and mail. Duties and Responsibilities +… more
- Evolent Health (Boston, MA)
- …classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - ... for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a...to identify specific questions or issues to provide appropriate response and type of assistance the customer needs while… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Burlington, MA)
- …respected and patient safety is preserved. **Job Description:** **The Patient Access Representative role is now eligible for a** **$1,000 sign on bonus.** ... applicable taxes. If you leave Lahey Health & Medical Center before your first anniversary, you will pay back**...coverage using real time eligibility (RTE); reviews the insurer's response to each verification request and takes appropriate action… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. **Knowledge:** Ability ... you're making a difference in people's lives.** We are seeking a Practice Representative to work 40hrs/wk, day shift, Monday to Friday, supporting the Dermatology… more
- Elevance Health (Boston, MA)
- **Customer Care Representative III** **Location: The ideal candidate for this role will live within 50 miles of a Elevance Health Pulse Point (EST).** The **Customer ... Care Representative III** is responsible for reviewing requests by mail,...inquiries and interprets policy provisions to determine most effective response . + Outbound calls are conducted in the ZipDrug… more
- Travelers Insurance Company (West Bridgewater, MA)
- …(3 days in office, 2 days remote) out of our West Bridgewater, MA Claim Center . Candidates must live within a commutable distance of this office. This position is ... part of a formal training program to advance to a Auto claim representative position. This position is intended to develop skills for investigating, evaluating,… more
- Travelers Insurance Company (West Bridgewater, MA)
- …(3 days in office/2 days remote) and works out of our New England Claim Center in West Bridgewater, MA. Candidates must live within a commutable distance of this ... regulations. **What Will You Do?** + Customer Contacts/Experience: + Delivers consistent service quality throughout the claim life cycle, including but not limited… more
- Travelers Insurance Company (West Bridgewater, MA)
- …days in office, 2 days remote) and works out of the New England Claim Center in West Bridgewater, MA. Candidates must reside within a commutable distance of this ... requires satisfactory completion of required training to advance to the Claim Representative , Recovery position. This position is intended to develop skills for… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Beth Israel Lahey Health (Burlington, MA)
- …and registering patients in an efficient and empathetic manner. This administrative/customer service staff position may be the first face of the organization when ... patient insurance coverage using real time eligibility (RTE); reviews the insurer's response to each verification request and takes appropriate action based on this… more
- Fenway Health (Boston, MA)
- Call Center Triage Nurse (RN) - Hybrid Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Nursing Job Type Full-time Description Under the ... as a member of the care team, the Call Center Triage Nurse will be responsible for handling high-volume...and coordination that warrant timely triage by a nurse. Representative Duties: Provide telephone triage for incoming calls +… more
- ASM Global (Worcester, MA)
- …the leader in privately managed public assembly facilities, has immediate openings for Convention Center Event Staff/ Ushers at the DCU Center in Worcester, MA ... may include security screenings, ticket taking, ushering, access control, emergency response , ensuring the safety of guests, enforcing venue policies, ensuring the… more
- Fresenius Medical Center (Roxbury, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Springfield, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Chelsea, MA)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings… more
- East Boston Neighborhood Health Center (MA)
- …it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From ... of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From ... the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly -...settings such as but not limited to, the health center , community, home or an inpatient facility. Essential Duties… more