- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and… more
- GovCIO (Kiln, MS)
- … Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and ... USD $13.75 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/3336/jr- service -desk- technician -%28tier- 1 .0%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-MS-Kiln_… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the ... with network services and application developers in order to restore service , usability, and identify problems. Responsibilities + Answer questions related to… more
- Insight Global (Golden, CO)
- …and Requirements - 4 to 6 years of experience as a service desk technician resolving tier 1 tickets over the phone and managing escalations through ... the west Denver area is looking to hire a service desk technician to join their team...with law enforcement. This person will be responsible for Tier 1 support over the phone and… more
- University of Utah (Salt Lake City, UT)
- …02/02/2024 **Requisition Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job Grade** E **FLSA Code** ... **Job Summary** The primary role of the (VT1) Video Tier 1 Support Group is to serve...Retirement Systems ("URS"). Eligible new hires with prior URS service , may elect to enroll in URS if they… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician...###@helenaschools.org or call ###. TTY users should first call 711 to access the Traditional Relay Service from Montana ... + Position Type: InformationTechnology/ Help Desk + Date Posted: 1 /19/2024 + Location: Lincoln Center (Administration Offices) The Helena...Helena Public Schools has an immediate opening for a Tier I Help Desk Technician . At Helena… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...years of previous Help Desk experience. + At least 1 + years of previous Customer Service experience or ... Church, VA) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...Network+, or Security+ CE, or higher + Superior customer service skills a must. Strong desire to provide the… more
- Insight Global (Charlotte, NC)
- … individuals to join their Customer Solutions Center team. As Tier 1 , you will be responsible for troubleshooting, service restoral of supported equipment ... derived from core or data/internet issue through first call resolution. Provide Tier I support for data/internet/firewall related equipment and products. Will be… more
- Leidos (Norfolk, VA)
- …- CompTIA Security +CE + Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain Flank Speed Tier 1 .5 ... work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...the organization's products and services. Primary Responsibilities: As a Service Desk RDM Technician , you will: +… more
- Leidos (Bethesda, MD)
- …to existing equipment using current processes and provide recommendations for improvements. + Coach Tier 1 agents on how to recognize and categorize issues based ... fashion. **Primary Responsibilities** Under the direction of the Customer Service ( Tier 2) Lead, you will be...users in the future. + Continuously provide feedback on Tier 1 / Tier 2 knowledge… more
- Applied Statistics & Management Inc. (Temecula, CA)
- … Technician , Application Analyst, Customer Care Technician , Contact Center Technician , Customer Service Technician , Client Support Specialist, Call ... Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician , Technical Support Representative, Customer Support Specialist, Service … more
- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The… more
- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE Statement We...ensure asset management records are accurate, inventory. + Layer 1 and Layer 2 network experience. + Configure and ... through network modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation… more
- System One (Pikesville, MD)
- Tier 2 Network Installation Technician -ONSITE DC-Washington Must be US Citizen per client Responsibilities: We are seeking a Tier 2 Imaging Technician ... and related hardware in order to deliver required desktop service levels. Duties and Responsibilities: + Install, configure, test,...Bachelors in Engineering, Computer Science or other related field. 1 .5 yrs. experience = 1 yr. of… more
- Leidos (Chantilly, VA)
- …**Job Description:** The Digital Modernization Sector at Leidos is seeking a **CNOC Tier II Technician ** to support the customer's computer data communications ... Maintenance (O&M) tasks. The job duties of the **CNOC Tier II Network Technician ** are as follows:...records are accurate + Leverage knowledge of OSI layers 1 , 2, and 3 to troubleshoot various network faults… more
- Dobson Fiber (Oklahoma City, OK)
- …for a rapidly growing customer base. Duties: Provide Advance trouble-shooting support for Tier 1 escalations of a variety of DSL/FTTH/FTTB/VOIP solutions. Work ... with and train Tier 1 Support Techs in advancing troubleshooting...and knowledge of Dobson products and offerings. Manage field service technicians through resolution of customer trouble tickets and… more
- TEKsystems (Baltimore, MD)
- …English fluently + Excellent organizational and communication skills + Proven customer service skills + Critical thinking and sound judgment required + Ability to ... handle confidential information with discretion and professionalism + Proficiency with computers and data entry into electronic tracking systems (experience utilizing a call routing and ticketing system is a plus) + Knowledge of Zoom + Experience with Class… more
- Essentia Health (Superior, WI)
- …providers to ensure prescriptions are being filled and delivered to patients within the service standards of the pharmacy. Will assist in many aspects of the daily ... pharmacy department activities including: resolution of customer service issues, billing, record keeping, clerical duties, monthly audits, and other functions… more
- King Technologies, Inc. (Panama City, FL)
- King Technologies is seeking a Tier 2 Technician to Support the Customer Service Desk of NSWC PCD by maintaining the RDT&E Unclassified Network computer ... 8570.01-M Baseline IT Level I and IAT Level II certifications are desired + 1 year of experience + CompTIA Security+ certification + CompTIA A+ certification +… more
- CACI International (Arlington, VA)
- …ensuring that new services incorporated in the TOC received a standardized onboarding approach for Tier 1 & 2 service support. Candidates will be responsible ... IT Operations Manager ( Tier 1 / Tier ...to oversee an O&M team comprised of over 15 service agents, O&M engineers, incident response specialist and O&M… more