- CACI International (Arlington, VA)
- ServiceNow Service Delivery Manager Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Travel Required: Up to 10% Type of Travel: Local * * * CACI is seeking a ServiceNow Service Delivery Manager to join our team in Arlington, VA. The main… more
- SAIC (Washington, DC)
- …IT Service Management (ITSM), IT Operations Management (ITOM), Workplace Service Delivery (WSD), Software Asset Management (SAM) Pro, Configuration ... **Description** SAIC is seeking an experienced ServiceNow and ITSM Manager to join...Management, CMDB, Asset Management, Change Management, Service Catalog, and more. This is an exciting opportunity… more
- Deloitte (Mclean, VA)
- ServiceNow Techno-Functional Manager Passionate about technology? Energized by a dynamic environment that offers opportunities for professional growth and new ... interested in helping clients drive alignment with their business, work with a ServiceNow Diamond Partner and establish a culture focused on adding business value?… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Senior Manager , Software Engineering - ServiceNow Do you love building and pioneering in the ... the forefront of driving a major transformation within Capital One. As **Senior Manager , ServiceNow ** Application Development, you will lead a team of… more
- Koniag Government Services (Washington, DC)
- …also provide expertise in ServiceNow governance and work within an ITIL service delivery model for our clients. Key responsibilities include supporting the ... our customers through solution-oriented business partnerships and a commitment to exceptional service delivery . We ensure long-term success with a continuous… more
- Cognosante (Mclean, VA)
- …Certified Application Developer + Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine) + Experience in ... make a difference?** **Come Join Our Team** We are currently seeking a strong ServiceNow Systems Architect (SA) who is responsible for leveraging IT Service … more
- Intact Technology (Reston, VA)
- …what other employees are saying. Duties & Responsibilities: + Partner with Project Manager to ensure Intact delivery of expected client outcomes with outstanding ... SERVICENOW ARCHITECT Reston, VA / Remote Intact Technology...Intact is committed to providing the highest level of service to its customers, and we know that begins… more
- ManTech (Chantilly, VA)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented Service Delivery Manager to join our team in the ... items affecting delivery . + Tracking and reporting of all valid Service Level Agreements (SLAs). + Achieving any assigned key performance indicators (KPI), and… more
- SAIC (Washington, DC)
- **Description** The service delivery manager is accountable and responsible leading a team of approximately 160 professionals in the delivery and ... service desks and on-site deskside services, the service delivery manager owns the...Management; Demand Management and Performance Analytics reporting leveraging the ServiceNow Platform. 1. Proven experience in managing remote and… more
- CACI International (Arlington, VA)
- …Arlington, Virginia 3 Days a week.** **About the Role:** + Create and maintain service delivery process and procedures, recommending customer service and IT ... Senior Program Manager (IT Ops) Job Category: Project and Program...to 85 FTE. This position is responsible for the delivery of a broad portfolio of performance-based IT services… more
- CACI International (Arlington, VA)
- …is required onsite in Arlington, VA.** **About the Role:** + Create and maintain service delivery process and procedures, recommending customer service and ... Program Manager (Tier 2/3 O&M) Job Category: Project and...control support staff. This position is responsible for the delivery of a broad portfolio of performance-based IT services… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Type:** Full Time **Position Description:** CGI Federal is seeking a Software Development Manager to oversee the planning, execution, and delivery of software ... **Software Development Manager ** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fairfax **Position ID:** J0324-0700… more
- CACI International (Washington, DC)
- …Call Distribution (ACD) systems and ServiceNow ITSM. + Understanding of ITIL service delivery concepts + Working knowledge of ServiceNow ; creating, ... Network Operations (NOSC) Infrastructure Deputy Tier 1 Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None… more
- Jacobs (Warrenton, VA)
- …significant segments of large complex projects using the ITIL model under Service Strategy. + Develop project schedules, task dependencies, milestones, and reporting ... identify and track risks /issues and mitigation efforts for successful project delivery . + Provide timely, accurate, and succinct daily/weekly reporting of ongoing… more
- General Dynamics Information Technology (Newington, VA)
- … Seize your opportunity to make a personal impact as a Information Systems Manager managing a fast-paced Service Delivery team supporting multiple ... an end-to-end service desk and desk side service delivery environment + Familiarity with ...Familiarity with service desk technologies including IT Service Management (prefer ServiceNow ) + Strong client… more
- WM (Washington, DC)
- … delivery and support of Oracle Talent Management, Learning, Recruiting, and ServiceNow HR Service Delivery . Manages application support and enhancement ... manages the team to deliver on projects/enhancements for assigned HR system(s)/module(s) including Service Now HR Service Delivery , Oracle Recruiting, Talent… more
- SAIC (Washington, DC)
- …and putting customers at the center of IT infrastructure development and service delivery improving, optimizing, standardizing and streamlining processes such as ... **Description** The Engineering and Implementation Manager is accountable and responsible leading a team...SLAs/XLAs and KPIs required to measure and continually improve service delivery and the customer experience. This… more
- Node.Digital (Arlington, VA)
- …cyber capabilities to address emerging threats. Node is seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director of ... Operations and Maintenance - Manager I Location: Arlington, VA Must have an...etc.) is highly preferred. - Familiarity with Information Technology Service Management (ITSM) ticketing systems ( ServiceNow ) required.… more
- CACI International (Arlington, VA)
- …Manage team schedule, balancing employee absences/vacations and DSS SLAs/KPIs + Reviews service delivery process and procedures, recommending customer service ... IT Operations Manager (Tier 1 / Tier 2) Job Category:...to oversee an O&M team comprised of over 15 service agents, O&M engineers, incident response specialist and O&M… more
- CACI International (Chantilly, VA)
- …Manager will support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective ... Senior Project Manager Job Category: Project and Program Management Time...to define all project tasks required for successful project delivery + Effectively coordinates and prioritizes project tasks and… more