- SHI (Washington, DC)
- …Refer a friend to this job (https://careers-shi.icims.com/jobs/15606/ servicenow - specialist - ii /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need ... **Job Summary** The ServiceNow Specialist will contribute to a team of experts providing development support to SHI customers related to the workflows they are… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop ... and network related issues. + VIP customer support experience. + Experience with ServiceNow . + Strong customer skills. + Experience training or guiding team members.… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST (HELP DESK) (DOS) Bowhead is seeking a Customer Technical Support Specialist (Help Desk) to provide customer ... State (DOS) contract in Washington DC The Help Desk Specialist will be responsible for providing basic entry-level support...group. + Work in Two (2) Call Tracking systems: ServiceNow & GTM Next. + Serve as the first… more
- M. C. Dean (Washington, DC)
- **Operations & Program Support Specialist 2 - DC Metro Area** ID **11472** Location **Washington, DC** Apply Now ... (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11472) **Position Summary:** The Operations & Program Support Specialist 2 is responsible for providing day-to-day project support… more
- System One (Washington, DC)
- …troubleshooting to network, desktop, and/or systems hardware and software Provide Tier I/ II contact and incident resolution to customers with hardware, software, and ... Document incident resolution and status in incident database tools (ie ServiceNow ). Install system wide software and assist with fine-tuning system performance.… more
- TEKsystems (Owings Mills, MD)
- …The primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical assistance from Shareholders, ... Maintain objectivity in effective problem resolution. Escalate problems to Level II and supervisor based on department operations and procedures as necessary.… more
- TEKsystems (Owings Mills, MD)
- …call volumes. The primary responsibilities of the position The Help Desk Specialist answers inbound calls and emails for technical assistance from Shareholders, ... Maintain objectivity in effective problem resolution. Escalate problems to Level II and supervisor based on department operations and procedures as necessary.… more
- General Dynamics Information Technology (Rockville, MD)
- …HRSA's Hosting, Network, Security, Server, Identity and Access Management, and Tier II Operations in support of the HRSA mission. . 24x7x365 infrastructure ... infrastructure. WHAT YOU'LL NEED TO SUCCEED: **Sr. Computer Security Specialist ** . Bachelor's degree in related field. Four (4)...to Rockville or Sterling Data Center **Desired skills:** . ServiceNow . SolarWinds . CIS Benchmarks . Infobolox .… more