- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **37385BR** **Extended Job Title:** Patient Services Specialist ( Contact Center /Transmountain) **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso ... **Position Description:** This position is responsible for assuring smooth operation of the contact center patient call flow. Employees serve as primary contacts… more
- T. Rowe Price (Colorado Springs, CO)
- …the opportunity to join us and grow your career with us. About This Position As a Specialist , Contact Center Services with our Select Client Services ... premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The… more
- UPMC (Erie, PA)
- …of patients while advancing your career in healthcare? UPMC Hamot is seeking a dedicated Contact Center Specialist to join our team. If you're passionate ... could be the perfect fit for you. As a Contact Center Specialist , you'll serve...in ensuring patient satisfaction and maintaining high-quality standards of service . In addition, you'll have the opportunity to make… more
- UPMC (Pittsburgh, PA)
- **UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to join their Pittsburgh Primary Care office! This position works ... be a part of this great team!** **Purpose:** The Contact Center Specialist will provide...Diploma or equivalent ; + 1 year general customer service experience **Licensure, Certifications, and Clearances:** + Act 34… more
- The Mount Sinai Health System (New York, NY)
- **Technology Specialist II - Senior Cisco Contact Center Engineer - Digital and Technology Partners - DTP Network Services - Hybrid/Onsite, Req#3012768** ... We are seeking a Senior Cisco Contact Center Engineer to join our dynamic team on-site two days / remotely three days a week at Mount Sinai Health System. The… more
- Lancaster General Health (Lancaster, PA)
- **Summary** **Job Description** **POSITION SUMMARY:** The Contact Center Specialist provides complete and accurate scheduling, registration, insurance ... and coordination of applicable physician office and outpatient hospital services . This position assists patients with their stated and...reasonable accommodation) to perform the following duties: + **The Contact Center Specialist I is… more
- Lancaster General Health (Lancaster, PA)
- **Summary** .6 FTE **Job Description** **POSITION SUMMARY:** The Contact Center Specialist provides complete and accurate scheduling, registration, insurance ... and coordination of applicable physician office and outpatient hospital services . This position assists patients with their stated and...reasonable accommodation) to perform the following duties: + **The Contact Center Specialist I is… more
- Sharp HealthCare (San Diego, CA)
- …position, and employer business practices. **What You Will Do** With minimal supervision, Contact Center Specialist supports patients by completing new ... patient registration, acclimating patients to SRS features and programs. Contact Center Specialist answer incoming...Equivalent + 1 Year relevant work experience in customer service , retail, or call center ; or two… more
- PennyMac (Plano, TX)
- …homeownership through the complete mortgage journey. **Job Overview** As the **Sales Contact Center Specialist ** , responsibilities will include performing ... **PENNYMAC** Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and...routing of inbound customer calls to appropriate groups. The ** Contact Center Specialist ** will: +… more
- UPMC (Pittsburgh, PA)
- UPMC Department of Neurosurgery is hiring a full-time Contact Center Specialist to support their team onsite at UPMC Presbyterian Hospital in Oakland, PA! In ... holidays required! This position is part of a call center team that supports a group of over 22...with departmental protocols. Complete follow-up on unpaid account balances. Contact guarantors, third party payors, and/or other outside agencies… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** The Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails, and electronic requests to ... staff. **KEY SUCCESS FACTORS** + Experience in a call center , customer service and/or healthcare setting preferred. Should possess a moderate understanding… more
- Principal Financial Group (Des Moines, IA)
- …You'll Do** As a **Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related to ... consistent, positive experience for Principal's customers while incorporating the established service processes in all interactions. + Responds and anticipates the… more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center position at UVA Health! UVA Health professionals share a common bond: to pursue excellence in ... everything we do for our patients. As a Contact Center team member at UVA Health,...School Graduate or Equivalent Experience: 1 year of customer service or call center preferred Licensure: None… more
- University of Utah Health (Salt Lake City, UT)
- … position servicing patient scheduling needs. This position provides excellent customer-focused service in a call center by handling inbound and outbound ... calls supporting patient scheduling, provider messaging, and general operator services functions. This position maximizes efficiency by facilitating and ensuring… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …Extraordinary customer service skills, with experience in a high-performance, high-volume contact center environment. + Ability to successfully adhere to a ... - Full-time Months Per Year: 12 Essential Duties and Responsibilities: As a Student Services Specialist at UNC Charlotte, your role is to deliver an… more
- Regions Bank (Nashville, TN)
- …logging into the careers section of the system. **Job Description:** At Regions, the Contact Center Electronic Banking Specialist responds to a high volume ... Internet Router to the Meraki device (provided by Regions). **Preferences** + Contact Center experience + Banking/Finance experience + Bachelor's degree **Skills… more
- CVS Health (Nashville, TN)
- …some of the following HTML, Java, PHP, NICE inContact telephony platforms (or similar contact center platforms). + 3-5+ Years of demonstrated proficiency in call ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...sends a personal message that how we deliver our services is just as important as what we deliver.… more
- Chervon North America (Grand Rapids, MI)
- …do it all. Summary of Responsibilities We are seeking a highly organized and detail-oriented Contact Center Queue Specialist to join our dynamic team. The ... to ensure a smooth and seamless customer experience. The Contact Center Queue Specialist will...adjustments to queue configurations. + Performance Analysis + Track Service Level Agreements (SLAs) related to queue performance, such… more
- MyFlorida (Tallahassee, FL)
- …Estimator Tool (https://compcalculator.myflorida.com/) Division of Service Operations Customer Contact Center REGULATORY SPECIALIST I Position Number: ... for intake of applications and payments. The Division also oversees the Customer Contact Center (CCC), which handles all initial interaction conducted via… more
- Service 1st Federal Credit Union (Danville, PA)
- …Assist members, potential members and other associates with requests; explain services and responds to issues through multiple traditional and digital engagement ... Responsible for performing routine account transactions, cross-selling various products and services in order to fulfill the member's financial needs, researching… more