- Carrier (East Syracuse, NY)
- …to contribute to our mission by monitoring, coaching, and retraining agents for Customer Service excellence, then this opportunity is tailor-made for you! **Role ... Purpose:** + Responsible for monitoring Customer Service calls and emails to ensure agents are providing quality customer service to our customers,… more
- Mohawk Valley Health System (Utica, NY)
- …+ Expertise in interpersonal dynamics Preferred: + Previous experience in customer service , experience in a hospital setting preferred Licensure/Certification ... supervision of the Service Response Supervisor, the Service Response Center Representative serves as the...timely manner + Any additional tasks delegated from the Manager/Supervisor/ Senior Support Services Tech as needed + Perform other… more
- Everon (East Syracuse, NY)
- …excellent verbal, written, and presentation skills with the ability to present to senior level executives within the customer organizations. + Must be proficient ... Selling primarily to "end-user" customers. + Up-selling/cross-selling to the existing customer base. + Maintaining and developing positive customer … more