- Vestis (Kent, WA)
- … Manager and/or General Manager Manages day to day activities of customer service program (s) for the territory Visit all required customers each quarter ... service safety and results, including but not limited to, customer retention, growth of the business, loss and ruin,...(RSRs) in your territory Reports directly to a Service Manager or where a Sr . Territory … more
- Annapurna Labs (US) Inc. (Carnation, WA)
- …and the Trn1 and Inf1 servers that use them. As the Software Development Manager for the ML Applications - Framework team, you will be responsible for leading ... in Framework integrations and development using C++ is a must along-with direct customer -facing experience and a strong motivation to achieve results. A day in the… more
- Amazon (Seattle, WA)
- …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core ... At Amazon, we are working to be the most customer -centric company on earth. To do this, we look...Amazon teams to deliver on your roadmap. Partner with program /product managers, category teams, finance, legal, operations associates and… more
- Amazon (Redmond, WA)
- …high-speed broadband connectivity to unserved and underserved communities around the world. The Sr . Program Manager , Customer Terminals will play ... a pivotal role in defining customer terminal products that will meet customer ...Basic Qualifications - 4+ years of technical product or program management experience - 5+ years of working directly… more
- Amazon (Seattle, WA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... Description Are you someone who cares about customer experience and wants to be involved in...will be responsible for driving a high-visibility program of utilizing the capabilities of Artificial Intelligence (AI)… more
- Amazon (Seattle, WA)
- Description Customer Trust is looking for a Principal Program Manager to join the Customer Trust leadership team supporting cross-functional programs. We ... be keys to your success. Key job responsibilities The Principal Program Manager is responsible for consistently bring strong customer centric approach and… more
- Amazon (Seattle, WA)
- Description We're looking for a talented Program Manager to join the Customer Obsession (CO) Learning team to help scale our Working Backwards program . ... others to do better. Continually working backwards from the customer , they define program requirements and drive...driving end to end delivery, and communicating results to senior leadership - Experience in analyzing data to drive… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen...skills. To excel, you will use your project or program management experience to advocate for, and improve, the… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Amazon (Bellevue, WA)
- …is still to be defined? Alexa Customer Journeys team is looking for a Sr . Technical Program Manager to help customers find new experiences on events ... expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager ...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and… more
- Amazon (Seattle, WA)
- …driving value to our customers and Amazon Web Services (AWS)? AWS is seeking a customer -obsessed Program Manager to join the Private Pricing Programs and ... to drive innovation and automation in Private Pricing. The Program Manager , 3PX is responsible for managing...managing metrics, coordinating and driving execution, and communicating to senior management on status, risks, and program … more
- Amazon (Seattle, WA)
- Description We are seeking an experienced and passionate Program Manager to develop and execute strategies for our Gemba Walk initiative within the Customer ... will be responsible for the global strategic management of our virtual Gemba program , helping our organization realize the full potential of Gemba despite the… more
- Amazon (Bellevue, WA)
- Description Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own strategic, ... sellers, and third-party partners around the globe. As a ( Senior ) Program Manager with Amazon,...to resolve operational issues. As a program manager you will work cross-functionally to drive customer… more
- Amazon (Seattle, WA)
- …sellers to delegate their customer service to Amazon. We are seeking an experience Senior Program Manager to own this program for our customers ... Description Amazon's mission is to be the "Earth's most customer -centric company", and our award winning Customer ...programs. They will be equally comfortable both presenting to senior executives, and getting into the weeds of driving… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this ... key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be responsible for… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- …of the Customer (VoC) domain, we are looking for a passionate and seasoned Program Manager to oversee the Voice of the VoC Training and User Management ... customer experience and economic impact of defects, and program piece to maintain and optimize defect elimination process...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process… more
- Amazon (Seattle, WA)
- …your chance to work hard, have fun, and make history. Amazon is seeking to hire a Sr . Program Manager to join the Amazon Selling Partners Voice of ... Customer program team. This position will be...support experience, associate performance, and operational efficiency. As the Sr . Program Manager , VOC, you… more
- Amazon (Seattle, WA)
- …on two of the most critical trust-building areas of the shopping experience: customer service quality and fulfillment quality. Today, Amazon shoppers are less likely ... that will help measure the quality of fulfillment and customer service provided by our selling partners on every...on key metrics to demonstrate the impact of the program and to constantly iterate and improve on that… more
- Amazon (Seattle, WA)
- …the ability to think on your feet are highly valued? The MARS team is looking for a Program Manager to help shape the future of the program and lead our ... is to support Device, Digital, and Alexa Support (D2AS) customer facing issues by owning bulk actions such as...ever-changing business environment. - Prepare strategic recommendations, roadmaps, and program updates to senior management for the… more