- Koniag Government Services (Albuquerque, NM)
- **Kadiak** **Job ID 24200046** Kadiak, a Koniag Government Services company, is hiring a Service Desk Support Specialist to support our Federal client in ... three weeks paid time off, and more. **Position Overview:** Service Desk Support Specialist performs...problems immediately, while more complex problems are elevated to senior or supervisory personnel. + Perform tests during application… more
- NuAxis Innovations (Reston, VA)
- **Help Desk Support Service Specialist - Senior ** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... We are currently seeking a talented and motivated **Help Desk Support Service Specialist - Senior ** for a Full-Time position. **Key Responsibilities:** +… more
- Janus Henderson Investors (Denver, CO)
- …snacks and all employee Happy Hours Must have skills + 3+ years in an IT Service Desk support role + Knowledge of Windows 10/11 and Office 365 applications + ... EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues / problems + Escalation point and liaison… more
- Nexagen Networks Inc (Rock Island, IL)
- …server, mainframe applications and hardware. Handles problems. that the first-tier of help desk support is unable to resolve. May interact with network services, ... Contract and has an immediate opening for IT Help Desk Job Location: Rock Island, IL Job Clearance: Must...software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist** ... Contributing to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and… more
- TEKsystems (Nashville, TN)
- … is responsible for taking these calls and troubleshooting the issues. Skills: Help desk support , Troubleshooting, Customer service , Service desk ... 2 weeks on the job (there are also several Senior folks on the team that will train). Looking... support , Helpdesk troubleshooting Top Skills Details: Help desk support ,Troubleshooting,Customer service , Service … more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking...and verbal activities necessitate the use of hearing and speech . 5. Visual activity requires ability to look at… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking...and verbal activities necessitate the use of hearing and speech . + Visual activity requires ability to look at… more
- Beth Israel Lahey Health (Boston, MA)
- …identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support . 4. Diagnose and resolve ... areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support ...related work experience required in 2 plus years of Service Desk /IT Support experience supporting… more
- L3Harris (Dulles, VA)
- …(interim, or ability to obtain within 30 days of employment). Preferred Additional Skills: + Service Desk or customer phone support or prior phone sales ... Job Title: Sr Assoc, Tier 1 HelpDesk Support -Engineering...on-site full time. As an essential member of the Service Desk team, individual will engage customers… more
- Randstad US (Minneapolis, MN)
- senior it service desk specialist. +...escalation and support for other members of the Service Desk for advanced technical issues and requests. ... is required. + 3+ experience in an IT related support role in service desk ...a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based… more
- Insight Global (New Orleans, LA)
- Job Description Insight Global is looking for a Service Desk Specialist to support their Federal client in a 24x7 environment. This person should be ... and resolving level 1 tickets while maintaining good customer service skills to support their customer. This...week, and flexible on hours. - 3+ years of service desk experience null We are a… more
- CACI International (Forest Heights, MD)
- …, The Shift Lead will provide daily supervision, technical support and direction to 6-8 Service Desk staff in support of a 24x7x365 Service Desk ... Service Desk Shift Lead Job Category:...solving skills, and a desire to provide outstanding customer support to customers of all levels. Candidate must be… more
- Chenega Corporation (Hanscom AFB, MA)
- …data visualization environment. The **Mid-Level Help Desk Technician** provides on-site Help Desk service support and fulfills incoming Service ... **Req ID:** 31009 **Summary** **Mid-Level Help Desk Technician** **Hanscom AFB, MA** Are you ready...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- NuAxis Innovations (Reston, VA)
- ** Senior Help Desk Support ...overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests, ... community. We are currently seeking a talented and motivated ** Senior Help Desk Support Specialist**...and monitor reported problems. + Record all calls and support requests in the Service Desk… more
- TEKsystems (Frankfort, KY)
- …TEKsystems in support of the Commonwealth Office of Technology (COT), is seeking a Senior Service Desk Technician for the Commonwealth Service ... Printers, Hardware, customer service , office 365, software support , Help desk , Help desk support , Service desk , Ticketing system, Desktop,… more
- Universities Space Research Association (Washington, DC)
- …located at USRA's headquarters office in Washington, DC **Essential Duties/Responsibilities:** + Provide service desk support and resolve problems to the end ... to the Service Level Agreement (SLA). The Sr End User Support Analyst must have...support for handheld smartphones and tablets + REQUIRED: Service Desk Management. Excellent communication skills and… more
- Optiv (Columbia, MD)
- …to be in-office up to 3 days per week._ The Sr . Service Desk Analyst provides moderately complex support and rapid resolution to end users at Optiv for ... IT issues and update requests via helpdesk. The Sr . Service Desk Analyst will...PCs. **How you'll make an impact:** + Accept technical support calls and emails to the IT Department and… more
- Montana State University (Bozeman, MT)
- …or equivalent certifications. + Knowledge of SolarWinds Web Help Desk . + IT Service Desk support . The Successful Candidate Will + Demonstrate excellent ... technical leadership and advanced support to IT Service Analysts ( Service Desk ), monitor...effective and efficient. Under the direction and guidance of senior IT staff, the Computer Support Specialist… more
- TEKsystems (Eden Prairie, MN)
- …knowledge base articles, and standard operating procedures. Skills: Help desk , Troubleshooting, Service desk , Technical support , Help desk support ... network support , ZScaler Top Skills Details: Help desk , Troubleshooting, Service desk , Technical...Proven experience (5 years) in a Tier 3 or senior technical support role, demonstrating proficiency in… more