- TISTA Science and Technology (MD)
- …5+ years of experience working in a customer-facing technical support role, including Service Desk / Help Desk / Desktop support + Familiarity with both ... Overview We are seeking a full-timeDesktop Technicianto provide level 2 and desk -side support for devices including desktops, laptops, printers, scanners, and mobile… more
- City of New York (New York, NY)
- …completion or the overall success of critical initiatives. Note: This is not a Help Desk / Desktop support position. Please see the below listed ... service-oriented environment, where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts in their… more
- Randstad US (Plano, TX)
- …customer management skills - Broad based IT operations experience including knowledge of Help Desk , Desktop Support, Data Center, Network, Telecom and ... 15% of time is expected. - Significant experience and familiarity with Service Desk / Desktop operations and KPIs - Minimum five years' experience managing budgets… more
- Entre Technology Services (Bozeman, MT)
- …Core Competencies/Skills: * Customer Service * Computer Troubleshooting * End User Training * Help Desk / Desktop Support * Mobile Device Support * Password ... Installation * Software Troubleshooting * Solution Delivery * Systems Troubleshooting * IT Help Desk Software * Remote Support Software Job Responsibilities: *… more
- Entre Technology Services (Post Falls, ID)
- …* Customer Service * Telephone Skills/Etiquette * Computer Troubleshooting * End-User Training * Help Desk / Desktop Support * Issue Resolution * Mobile ... high school diploma. Typically reports to Supervisor or Manager. A01-Entry- Senior : Possesses a moderate understanding of general aspects of...* User Guides * General Office Software * IT Help Desk Software * Operating System Customer… more
- Houston Methodist (Houston, TX)
- …new team members. **SERVICE ESSENTIAL FUNCTIONS** + Coordinates training and/or documentation for Help Desk staff and Desktop Technicians. + Provides ... At Houston Methodist, the Senior ( Sr .) Server Engineer is responsible...remediation. + Provides third level technical consulting to the Help Desk , application groups and business units… more
- TEKsystems (Phoenix, AZ)
- Experience required: Windows OS support, Help desk /service desk / desktop support, enjoy collaborative work environments The Enterprise Site Support ... best practices into site support operations. - Managing issues through Email, Calls and desk walkups. Around 25-30 incidents a day they are supporting. They dont use… more
- Tri-County Mental Health Services (Kansas City, MO)
- …etc. Ensures questions and concerns are promptly and courteously resolved. * Other duties as assigned. ** Help Desk & Desktop Support** * Manages help ... implementation of effective IT planning and strategies by assisting Senior Management with long and short term IT planning....desk staff and provides secondary help desk support as needed for both hardware and software.… more
- S4 Inc. (Washington, DC)
- …of IT Equipment as well returning to stock of equipment + Provides phone and help - desk support for local and off-site users. + Maintains current knowledge of ... | Washington, DC, USA | Hourly | Full Time Job Title: Installation Desktop Technician Work Location: US Senate, DC Clearance: Ability to pass background… more
- Robert Half Technology (Urbandale, IA)
- … Help Desk and Infrastructure experience in various roles including: desktop support analyst, help desk manager, system administrator, network ... Description Position: IT HELP DESK MANAGER / IT INFRASTRUCTURE...You will build strong collaboration and trust with the Senior Leaders and the IT Infrastructure Teams. This is… more
- Optiv (Columbia, MD)
- …emails to the IT Department and track issues to resolution via an enterprise help desk system. + Troubleshoot and resolve end-user hardware, operating system, ... be in-office up to 3 days per week._ The Sr . Service Desk Analyst provides moderately complex...monitors and other computer equipment + Develop and update help desk documentation and procedures. + Assist… more
- GovCIO (San Antonio, TX)
- …North, located at Fort Sam Houston, a US Army post in San Antonio, TX. The Help Desk provides local desktop support to approximately 900 users operating ... **Overview** GovCIO is seeking a Senior Network Administrator to support Tier 1,2, and 3 help Desk and Cybersecurity operations for US Army… more
- Janus Henderson Investors (Denver, CO)
- …team via appropriate channels + Help mentor, coach and educate Tier 1 Service Desk team members + Act as a point of contact for Incidents and Service Requests ... together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through...as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues / problems… more
- Adelante (Phoenix, AZ)
- Desktop Support Senior Analyst Job Details...Apple systems and products (iOS/macOS) experience a plus + Help Desk Institute (HDI) + CompTIA A+CompTIA ... school Job Category Health Care Description POSITION SUMMARY The Desktop Support Senior Analyst provides support assistance...on an individual basis, and have a desire to help the end users + Have a desire to… more
- Loyola University Chicago (Chicago, IL)
- …IT support team members for root-cause resolution. 2. Professionally respond to help desk tickets, customer calls, email, voice mail, and hardware/software ... SR CLIENT TECH ANALYST Thank you for your interest...- At least two years of experience in a help desk or technical support environment required. -… more
- TEKsystems (Oak Brook, IL)
- Description: Our client in Oak Brook, IL is looking for a Sr . Desktop Support Technician to join their team. The Sr . Desktop Support Technician serves as ... (MAC) requests as they are submitted by the service desk tool. * Ensure that physical desktop ...Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Leidos (Panama City, FL)
- …OS, version 10 + Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software + Basic network troubleshooting skills + ... be a wise investment in your career and in yourself. Leidos is seeking a Senior -level Desktop Support Technician to support a government site in Panama City, FL… more
- Rush University Medical Center (Chicago, IL)
- …tasks and activities in accordance with customer's schedule + Assists with Level-1 Help Desk operations, and other Information Services teams with tasks and ... and incidents **Responsibilities:** + Design, manage and support of complex desktop applications, operating systems and components with minimal supervision + Manage… more
- Johns Hopkins University (Baltimore, MD)
- …Windows Active Directory at the desktop level, etc. + Working knowledge of help desk ticketing system and remote assistance tools. + Working knowledge of ... Two years college coursework. + Two years of related experience, including some help desk experience. + Additional education may substitute for required… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne, PA...$Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work intake from ... the team as a subject matter expert in all desktop computing environments, focusing on continuous improvement, performing root...certifications like MCSA, MCP, ITIL + 8+ years of desktop services experience. + 5+ years of advanced experience… more