- Westat (Rockville, MD)
- **26704BR** **Job Title:** Sr . Help Desk Agent (Hourly) **Location:** MD - Rockville **Job Description:** Westat is seeking a technical Sr . Help ... office, with the ability to coordinate activities and manage help desk agents across multiple projects that...for assistance via phone, email, and voice mail. The Sr . Helpdesk Agent should remain calm and… more
- T. Rowe Price (Owings Mills, MD)
- …the opportunity to join us and grow your career with us. Overview The ideal Help Desk Agent will blend excellent problem-solving & exceptional communication ... broad spectrum of applications and processes serviced by the Help Desk using its ServiceNow web-based toolsets...proficiency in serving callers. Agents will work alongside more senior agents within a team atmosphere where the Escalated… more
- American Society of Health-System Pharmacists (Bethesda, MD)
- …are responsive and adaptable to evolving business needs. + Oversee outsourced and internal help desk function. Manage to ensure high staff satisfaction and quick ... Information Technology is a key member of the ASHP Senior Leadership Team (SLT) who serves as a strategic,...resolution of help desk service tickets. + Perform other… more
- Serco (Washington, DC)
- …and presentations in support of communications with program personnel, contractors, and senior leaders. Primary work location in the Washington, DC in and around ... approve complex engineering data prepared by the shipbuilder, government design agent , or their subcontractors to assure compliance with the design specification,… more
- Steampunk (Mclean, VA)
- …(SOPs), "As Is" documentation, Installation Instructions and any other required O&M and help desk documentation as required + Work with Infrastructure and ... + Minimum of Five (5) years of experience managing IT systems at the senior level and/or; + Associate's Degree, with a preference of Bachelor's degree, or higher,… more