- Amazon (Seattle, WA)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience , is a core member of Amazon's Worldwide ... track. - Proactively identify and resolve issues that affect customer experience and may impair the team's...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience … more
- Qualtrics (Provo, UT)
- …over 6,000 people across the globe who think that's work worth doing. **Integrated Marketing Manager - Customer Experience ** **Why We Have This Role** The ... presentation capabilities. **Things You'll Do** + Be responsible for the Digital Customer Experience product performance globally via the demand generation… more
- Cisco (San Jose, CA)
- What You'll Do The Analyst Relations Manager for Customer Experience will be responsible for driving an industry-leading Analyst Relations (AR) program for ... team and a key member of the Analyst Relations team, reporting into the Senior Director of the Corporate and International AR. You will work closely with key… more
- Chewy (Boston, MA)
- …Join our team at Chewy as a Program Manager focused on enhancing the customer returns experience . As a Program Manager reporting directly to the Director ... satisfaction, contribute to the bottom line, and significantly impact Chewy's customer experience strategy. **What You'll Do:** + Develop an understanding… more
- Amazon (Bellevue, WA)
- …world's most customer -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's vision is to advocate for ... improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests...(PTO) - 401(k) Plan Key job responsibilities As a Senior Manager leading an CX Strategy, Insight… more
- Amazon (Seattle, WA)
- …(CS) organization is looking for a dynamic, organized self-starter to help define the customer experience , and develop the expansion planning needs for the CS ... Customer Experience (CX) program team and operations...Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer… more
- Amazon (Arlington, VA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, ... several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be… more
- J&J Family of Companies (Raritan, NJ)
- Customer Experience Solutions Senior Manager - 2406183431W **Description** Johnson & Johnson is currently recruiting for a ** Customer Experience ... Solutions Senior Manager ** , within the Deliver customer experience development product group in the Supply Chain Technology Service Organization. This… more
- EMS LINQ (Greenville, SC)
- …Advancement - Our deep knowledge and experience propel our development As an Internal Customer Experience Program Manager , you will play a vital role in ... overseeing and coordinating various projects and initiatives within our Client Experience organization reporting to our Senior Director of CX Operations. Your… more
- Amazon (Seattle, WA)
- …Garden, etc.) Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to ... long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Sunnyvale, CA)
- …releases for feature launches. This position requires that you interact with Product Manager , Customer Experience , other Technical Program Managers and ... with rich personalized information and experiences, eager for further customer action by voice or touch. Amazon is looking...Ambient Intelligence and Services for our customers. As a Sr . Technical Program Manager , you will have… more
- Walmart (Sunnyvale, CA)
- …internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience ) and third-party sellers. This product manager will also lead ... our customers and sellers and boost NPS. This Product Manager will utilize data, analytics, customer and...cross-functional, and highly visible strategic return initiatives. This returns experience product manager will be skilled at… more
- Amazon (Seattle, WA)
- …You should have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and ... team creates powerful, customer -focused search solutions and technologies. The Search Customer Experience team is responsible for the customer -facing… more
- Amazon (Seattle, WA)
- …Experience as a product manager or owner - Knowledge of key customer experience metrics and methodology (eg, NPS) - Superior speaking, classroom delivery, ... Global Leadership Programs (GLP) team is looking for a Sr . Product Manager of Learning Experience...Designing and delivering leadership training for our mid-level through senior manager -level global Stores organization * Continually… more
- Amazon (Seattle, WA)
- …customers every day? The Intelligent Cloud Hosting (ICON) team is looking for a Senior Customer Solutions Manager who is passionate about improving ... customer experience , engaging new customers, and driving adoption. The CSMT...(engineering and product teams). The key responsibilities of a Senior Customer Solutions Manager include… more
- Amazon (Seattle, WA)
- …best shopping and delivery experience . The team is looking for a skilled Senior Product Manager to develop, own, and deliver the end-to-end French-language ... Description Amazon Canada's French Customer Experience (FRCX) team is obsessed...and delivering solutions that future-proof the French-language selling partner experience . As Senior Product Manager ,… more
- BlueVoyant (MD)
- …contribute to BlueVoyant's overall success by ensuring a world-class customer experience . The Sr . Manager Operational Excellence role provides insight ... Sr . Manager Operational Excellence Location: Remote...via regular meetings and timely, qualitative communication + Improve Customer experience by ensuring high quality services… more
- Vectrus (Washington, DC)
- Overview + Senior Hazardous Area Construction Manager /Project Manager - Sr (Hazardous Area CM/PM- Sr ) leads, manages, and supervises a multi-functional ... personnel. The Hazardous Area CM/PM-Dev advises and assists the customer in all aspects of project planning, design-build, construction,),...or trade school diploma and five (5) years' work experience in a similar field may be substituted for… more
- DMS International (MD)
- …individuals from all backgrounds to apply. Job Description DMS is seeking a Program Manager / Senior Instructional Systems Designer (PM/ Sr . ISD) to join our ... + Innovation, + Teamwork, + Integrity in conduct, + Responsiveness to our customer 's mission DMS International is an equal opportunity employer and is committed to… more
- Cornerstone onDemand (Columbus, OH)
- **Job Title: Senior Manager , Global Customer Support** **Job Description:** The Senior Manager , Global Customer Support will have a passion for ... performing teams in fast-paced environments. The Senior Manager must have profound knowledge and experience ... experience required. + Minimum of 6 years' experience in a customer support manager… more