- SHI (Boston, MA)
- **Job Summary** The Sr . ITAM Customer Success Manager ( SR . CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR ... on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions… more
- Forrester (Cambridge, MA)
- …Join us and build an extraordinary future. **About This Role:** We're looking for a Senior Account Manager to pursue growth opportunities for our premier ... customer at the center. As a trusted advisor to business and technology senior executives, you'll build long-term relationships with leaders who influence the growth… more
- Trellix (Boston, MA)
- **_Job Title:_** Sr . Customer Success Manager , Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success Management you will ... * Predictably manage recurring revenue and deliver high on-time renewal rates * Own key metrics for your team...a high performing team (professional services, sales, CSM, or Account Management) * Be able to travel up to… more
- Amazon (Boston, MA)
- Description Amazon Web Services is seeking a talented, self-directed senior marketer to lead our install base marketing strategy in the Americas. This is a unique ... expert to help drive growth and customer retention. Key job responsibilities The Senior Install Base Mktg Mgr is responsible for defining the marketing strategy to… more
- UL, LLC (Canton, MA)
- + This role is 100% remote + Supports development of leadership's multi-year account plans in Software by providing insight into Retail and CPG space + Contributes ... input on customer needs, pain points, trends, etc. to product / service manager . + Maintains ongoing plan to prioritize portfolio of accounts and maintain… more
- Wolters Kluwer (Boston, MA)
- The Account Manager for Wolters Kluwer (WK) Legal and Regulatory is responsible for sales & retention activities in defined territories to support the execution ... sales activities + Serve as the lead point of contact for all customer account management matters + Manage regular communications with customers to ensure needs are… more
- Wolters Kluwer (Boston, MA)
- …customers across industries to create demand for our products and services. The Senior Account & Relationship Executive is accountable to achieve their quota ... leads for an Account Executive to pursue a cross-sell opportunity. The Senior Account & Relationship Executive will conduct quarterly business reviews with… more
- Renaissance (Boston, MA)
- …together, strive for the best, own our actions, and grow and evolve. The Account Manager III is responsible for managing and selling Renaissance Learning's ... through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager III has meaningful sales experience and brings… more
- allego (Waltham, MA)
- How you'll make a difference: Allego is seeking a Senior Account Manager who will work with our largest and most complex enterprise accounts. As a Senior ... accounts at all levels of the customer organization + Ensuring predictable renewal of existing contracts and expand existing license footprint + Increasing customer… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** The Senior Customer Success Manager (CSM) is responsible for driving customer ... focus, this role promotes retention and loyalty leading to a successful renewal . **Location** **:** Remote US **Company Overview:** Trellix is a global company… more
- Forrester (Cambridge, MA)
- …at work. Join us and build an extraordinary future. **About This Role:** The Account Manager IV for premier accounts grows, uncovers, and develops opportunities ... advisory products. + Maintain an appropriate incremental sales pipeline to achieve account renewal and enrichment goals and update/maintain Forrester's sales… more
- Wolters Kluwer (Boston, MA)
- …a specific geography of states in the US + Partner closely with an assigned Account Manager to ensure customer retention/success and work together on new sales ... tech stack application + Work closely with the assigned Account Manager , Customer Service and Billing to...Billing to solve billing/service issues that could affect the renewal of a subscription. + Support team, Business Unit,… more
- Wolters Kluwer (Boston, MA)
- …and efficiency, and give users unprecedented access to world-class content; **CCH(R) Account Research Manager (R)** , which provides tax and accounting ... Tax & Accounting North America** is looking for a ** Senior Sales Business Retention Associate** to join our **Research...and add-on sales activity for accounts--effectively tracks and manages renewal cycles throughout the year + Handles account… more
- Wolters Kluwer (Boston, MA)
- …TAA R&L) + Across the current customer list and the prospect list, a Major Account Manager is responsible for managing between 200 and 300 current or prospect ... and efficiency, and give users unprecedented access to world-class content; **CCH(R) Account Research Manager (R)** , which provides tax and accounting… more
- Travelers Insurance Company (Boston, MA)
- …cross-sell opportunities. Independently manages assigned territory. May occasionally seek assistance from a senior level Account Executive or manager on more ... Marketing and underwriting responsibilities typically include: Underwriting new and renewal business on accounts of moderate complexity. As a representative… more
- ARAMARK (Boston, MA)
- **Job Description** Maintenance Manager Sr . ? Boston, MA - CitizenM + Agreement? + 5 year renewal + Size of the account + Hotel ? (300) rooms ? (1) site ... + How many FTE?s + Will be overseeing (2) FTE?s + Temp labor + Only Aramark POC on-site + Nonunionized + Shift schedule + M-F 8a-5p ? flexible if/when need be + Compensation + $100k + 10% bonus eligible + Day to day responsibilities + Will have oversight of… more
- Harvard University (Cambridge, MA)
- …Fellows will work under the direct supervision of faculty Principal Investigators and the Senior Director of Labs. They will work closely with the lab manager ... fairness have included new definitions of statistical fairness that account for a more complex protected group structure or...flexible) through June 30, 2025, with the possibility of renewal based on funding and performance. Relocation funding not… more
- Harvard University (Cambridge, MA)
- …service to all members and co-workers. Reporting to the Deposit Operations Senior Manager , this position performs operational support functions to enhance ... requests, disputes, and inquiries timely and efficiently. Analyzes and resolves account discrepancies such as posting, encoding errors, and cross-reference issues.… more
- Cambridge Savings Bank (Waltham, MA)
- …and apply credit policies and procedures; collaborate with the Commercial Credit Manager and Chief Credit Officer develop, implement, and manage credit risks ... enough information to make an informed decision about the proposed transaction by Senior Management, the Internal Loan Committee, and/or the Board of Directors. +… more