- JobsRUs (Derry, NH)
- …work is complete, seeks additional tasksSupports responsible staffing decisions (in- patient /out- patient coverage, low volume, stand-by, on- call )Maintains ... policies and procedures and foremost to provide an environment conducive to patient recovery.Essential Functions include but are not limited to: Requires operation… more
- LogixHealth (Bedford, MA)
- Purpose Provide supervision to Patient Call Center and provide backup support to Call Center Reps and Manager when work load requires. Duties and ... as needed 4. Answer questions from Team Leads and Call Center Reps 5. Enforce the existing...insights that directly improve the quality and efficiency of patient care. At LogixHealth, we're committed to Making intelligence… more
- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA...provide quality efficiency, one call resolution, and patient satisfaction + Assist Call Center ... Call Center Manager, the Medical Call Center Supervisor is responsible...MCC Manager + Act as a liaison for the patient and health center by troubleshooting … more
- Children's Hospital Boston (Boston, MA)
- 74838BRJob Posting Title: Patient Experience Representative ( Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours per ... the remote option will be 2-3 times a week. Patient Experience Representative ( call center )...routine inquiries about hospital protocol, policies, and procedures. d.Involves supervisor to assist with resolution of complex issues. e.Greets,… more
- IQVIA (Northborough, MA)
- …combination of education and experience. + Five years of relevant work experience. + Call center management/ supervisor experience. + One to two years of ... this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...payer information, including worker's compensation and auto liability. Informs patient of necessary preparation for scheduled visit, including providing… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Beth Israel Lahey Health (Burlington, MA)
- …and coordinates the daily operations of the Registration and Scheduling department's Call Center . Coordinates staffing to insure timely customer service access ... Responsibilities:** + Coordinates sufficient staffing levels in the appointment office call center for all hours of operations. + Works department managers to… more
- Beth Israel Lahey Health (Westwood, MA)
- …3. Escalates calls to pharmacist for clinical inquiries and escalates grievances to supervisor . 4. Ensures patient health information is preserved per HIPAA & ... requires 2 days on-site per week M-F Job Summary: Accurately inputs patient , insurance, and prescription information into the pharmacy system. Answers incoming calls… more
- Fresenius Medical Center (Chelmsford, MA)
- …and/or change in patient condition directly to the registered nurse or supervisor . + Observe patient and conduct machine safety checks according to facility ... 'Most Loved Workplaces' by Newsweek + Outpatient offers NO: Overnight, Sunday or on- call shifts, major holidays off + **No prior healthcare experience required, on… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From ... the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities… more
- Beth Israel Lahey Health (Lawrence, MA)
- …the supervision of the Central Triage Senior Director, the Central Triage Overnight Supervisor monitors call center program guidelines and policies with ... shift. 5. Collaborates regularly and provides timely and efficient communication with Call Center Senior Director and Emergency Services Division team leadership… more
- Beth Israel Lahey Health (Boston, MA)
- …**Work Shift:** Rotating (United States of America) The Administrative Clinical Supervisor (ACS) is the on-site senior administrative/clinical person for the Medical ... Center during non-business hours. The ACS works in collaboration...collaboration with staff, departmental leaders, and the Administrator on Call (AOC) to respond to administrative issues and ensure… more
- CVS Health (Westford, MA)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee… more
- Beth Israel Lahey Health (Boston, MA)
- …exams per year. **Job Description:** **Job Summary:** Under direction, the Clinical Supervisor directs the performance of modality, and is responsible for the ... collaboration with multiple staff (Technologist, Radiologists, Nursing, etc.) to optimize patient flow and influence patient and staff satisfaction. **Essential… more
- Beth Israel Lahey Health (Cambridge, MA)
- …Regular **Scheduled Hours:** 40 **Work Shift:** Day (United States of America) SUPERVISOR ON-SITE MRI **Job Description:** Under the direction of the Radiology ... Director, MRI Manager, and the Radiologist Director, supervises the off-site MRI Center . Develops and implements policies for Center . Plans for employee… more
- Beth Israel Lahey Health (Lawrence, MA)
- …of America) Clinical Supervisor (LICSW / LMHC) - Community Behavioral Health Center located in Lawrence, MA. **Job Description:** + **Sign on bonus up to $3000** ... 1 Benefits!** The Adult Urgent Care / MCI Clinical Supervisor oversees the day to day operations of the...appropriate utilization and management of staff and quality of patient care with emphasis upon an inter-disciplinary team approach… more
- Beth Israel Lahey Health (Lawrence, MA)
- …the bed finding function of Central Triage for adults and children. Oversees call center staff responsible for Centralized Bed Management functions. Provides ... up to $3000 (pro-rated for part time)** The BILH BS Central Triage CBM Supervisor is responsible for coordinating operational activities and optimal functioning of… more
- CVS Health (Malden, MA)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... make health care more personal, convenient and affordable. Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in… more
- Children's Hospital Boston (Boston, MA)
- …as well as the availability to work a weekend day from 8:30am-2:30pm. The Patient Access Liaison ( call center ) will: 1. Provides centralized scheduling ... services for the Shared Patient Access Center / Call center...the appropriate predetermined response. Elevates non-routine issues to POD supervisor for further action 6. Attends and participates in… more
