- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA...provide quality efficiency, one call resolution, and patient satisfaction + Assist Call Center ... Call Center Manager, the Medical Call Center Supervisor is responsible...MCC Manager + Act as a liaison for the patient and health center by troubleshooting … more
- Children's Hospital Boston (Boston, MA)
- 74838BRJob Posting Title: Patient Experience Representative ( Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours per ... the remote option will be 2-3 times a week. Patient Experience Representative ( call center )...routine inquiries about hospital protocol, policies, and procedures. d.Involves supervisor to assist with resolution of complex issues. e.Greets,… more
- IQVIA (Northborough, MA)
- …combination of education and experience. + Five years of relevant work experience. + Call center management/ supervisor experience. + One to two years of ... this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...payer information, including worker's compensation and auto liability. Informs patient of necessary preparation for scheduled visit, including providing… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or insurance. **Preferred ... degree. 2. Three (3) years of customer service or call center experience working in billing, collections,...- further research may involve interacting with area staff, supervisor , manager, another hospital departments or patient … more
- Beth Israel Lahey Health (Burlington, MA)
- …and coordinates the daily operations of the Registration and Scheduling department's Call Center . Coordinates staffing to insure timely customer service access ... Responsibilities:** + Coordinates sufficient staffing levels in the appointment office call center for all hours of operations. + Works department managers to… more
- Fresenius Medical Center (Lowell, MA)
- …and if applicable progress notes. + Report any significant information and/or change in patient condition directly to the nurse supervisor . + Observe patient ... 2022 America's 'Most Loved Workplaces' by Newsweek + **NO Overnight, Sunday or on- call shifts.** + Major holidays off! (Thanksgiving, Christmas and New Years Days) +… more
- Beth Israel Lahey Health (Westwood, MA)
- …3. Escalates calls to pharmacist for clinical inquiries and escalates grievances to supervisor . 4. Ensures patient health information is preserved per HIPAA & ... requires 2 days on-site per week M-F Job Summary: Accurately inputs patient , insurance, and prescription information into the pharmacy system. Answers incoming calls… more
- Fresenius Medical Center (Chelmsford, MA)
- …and/or change in patient condition directly to the registered nurse or supervisor . + Observe patient and conduct machine safety checks according to facility ... 'Most Loved Workplaces' by Newsweek + Outpatient offers NO: Overnight, Sunday or on- call shifts, major holidays off + **No prior healthcare experience required, on… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From ... the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities… more
- Fresenius Medical Center (Waltham, MA)
- …process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring ... physicians and other personnel making decisions regarding patient placement within an assigned market geography. Works with the Central Admissions Office staff to… more
- Fresenius Medical Center (Waltham, MA)
- …and various levels of management to effectively resolve issues impacting a patient 's admissions process. + Immediately communicates to supervisor /manager any ... FEATURES:** **This is a 100% remote opportunity!** **PURPOSE AND SCOPE:** The Patient Intake Coordinator requires excellent sales and customer service skills. This… more
- Fresenius Medical Center (Medford, MA)
- …2022 America's 'Most Loved Workplaces' by Newsweek + **_MWF only no weekends no call ._** + Major holidays off! (Thanksgiving, Christmas and New Years Days) + **No ... state, and federal agencies. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** Provides patient care under the direct supervision of Hemodialysis Registered Nurse… more
- Fresenius Medical Center (Roxbury, MA)
- …according to established procedures. + Reports any significant information and/or change in patient condition directly to supervisor . + Enters all treatment data ... and 2022 America's 'Most Loved Workplaces' by Newsweek + NO Overnight, Sunday or on- call shifts. + Major holidays off! (Thanksgiving, Christmas and New Years Days) +… more
- Fresenius Medical Center (Westwood, MA)
- …according to established procedures. * Reports any significant information and/or change in patient condition directly to supervisor . * Enters all treatment data ... Loved Workplaces' by Newsweek + NO Overnight, Sunday or on- call shifts. + Major holidays off! (Thanksgiving, Christmas and...reimbursement per calendar year About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you… more
- Beth Israel Lahey Health (Lawrence, MA)
- …the supervision of the Central Triage Senior Director, the Central Triage Overnight Supervisor monitors call center program guidelines and policies with ... shift. 5. Collaborates regularly and provides timely and efficient communication with Call Center Senior Director and Emergency Services Division team leadership… more
- Beth Israel Lahey Health (Lawrence, MA)
- …with Central Triage Senior Director and Emergency Services Division team leadership on call center issues, challenges, and needs with the goal of supporting ... degree in human services field. Two years of emergency services, triage, or call center experience strongly preferred. + Licensed at the Independent level… more
- Beth Israel Lahey Health (Boston, MA)
- …**Work Shift:** Rotating (United States of America) The Administrative Clinical Supervisor (ACS) is the on-site senior administrative/clinical person for the Medical ... Center during non-business hours. The ACS works in collaboration...collaboration with staff, departmental leaders, and the Administrator on Call (AOC) to respond to administrative issues and ensure… more
- CVS Health (Westford, MA)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee… more