- Chenega Corporation (Springfield, VA)
- **Req ID:** 31034 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist ** provides superior customer service in support of customer… more
- General Dynamics Information Technology (Fairfax, VA)
- …SCA **Skills:** Bilingual,Communication,Customer Service,Interpersonal Communication,Professional Etiquette **Experience:** 1 + years of related experience **US ... TRAINING:** + High School diploma or GEDrequired **EXPERIENCE:** + Minimum 1 year of customer service experience required + Experience supporting Web-based… more
- Export-Import Bank of the United States (Washington, DC)
- …the United States (EXIM) which handles all Infrastructure Operations including Systems /Network Engineering, Security Engineering, Helpdesk , SOC, and is ... include, but are not limited to: Oversees the development and maintenance of Helpdesk ticketing, problem resolution, and asset tracking systems in support of… more
- Export-Import Bank of the United States (Washington, DC)
- …the United States (EXIM) which handles all Infrastructure Operations including Systems /Network Engineering, Security Engineering, Helpdesk , SOC, and more. This ... systems , network, security operations and in-depth experience overseeing helpdesk operations, customer outreach and training; Experience serving in the capacity… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Product Support Specialist ** **Category:** Project Management **Main location:** United States, Virginia, Fairfax **Position ID:** J0324-0696 **Employment Type:** ... Time **Position Description:** CGI Federal is seeking a Product Support Specialist to provide technical assistance and guidance to customers, troubleshoot issues,… more
- Environmental Protection Agency (Washington, DC)
- …of the fields identified above and required the development or adaptation of applications, systems or networks. GS-5: Bachelor's degree, or 1 year of specialized ... the Rehabilitation Act for all Web applications; Provides Tier I Virtual Helpdesk Support for websites and provides technical interface with system representatives… more
- Environmental Protection Agency (Washington, DC)
- …of the fields identified above and required the development or adaptation of applications, systems or networks. GS-5: Bachelor's degree, or 1 year of specialized ... Act for all Web applications; Provides Tier I Virtual Helpdesk Support for websites and provides technical interface with...above and required the development or adaptation of applications, systems or networks. GS-5: Bachelor's degree, or 1… more
- CACI International (Chantilly, VA)
- …bases. + Alerts management to recurring problems and patterns of problems **Qualifications:** + 1 + year of experience in helpdesk support and or networking + ... + Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience troubleshooting Microsoft… more
- CACI International (Chantilly, VA)
- …a web-based CRM and troubleshoot while speaking to someone on the phone **Qualifications:** + 1 + year of experience in helpdesk support and or networking + BA/BS ... + Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience troubleshooting Microsoft… more
- Fusion Technology LLC (Washington, DC)
- …to the lowest level. + Provide interdepartmental training and guidance for new helpdesk personnel. + Assist Senior Systems Administrators with support issues ... tracking the trouble tickets, assigns them to a technical specialist (could be themselves or someone else) for action...1 to 2 years of experience in information systems implementation, change management efforts or business process redesign… more