- NuAxis Innovations (San Francisco, CA)
- …Documents, tracks, and monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist ** Location...and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2...computers and mobile devices + Providing IT customer technical support on Microsoft operating systems and network ... Type of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... to make sure the applications run on the Windows systems /images * Support business approved hardware PC/Laptops/...Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies *… more
- Node.Digital (Arlington, VA)
- Tier 1 Technician/ Specialist Location: Arlington, VA Must have Top Secret Security Clearance Node is supporting a US Government customer on a large ... introducing new cyber capabilities to address emerging threats. Node is seeking a Tier 1 Technician/ Specialist to perform a wide variety of technical tasks… more
- ManTech (Glen Burnie, MD)
- …is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist ** to join our team in the **Herndon, VA** . ... or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset Management, Training Team,… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, DC ... The Help Desk Specialist shall provide full-service, Tier I help desk support including: +...timely manner. + Provide first-level telephone, email, and web support for computer systems , which may include… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide variety of technical tasks ... support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root...annual leave DOM 3215 DOM 3229 DOM 3212 Technical Support - Specialist - TS04 Powered by… more
- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an ... and roadmaps. Work with various industry standard Video Management Systems (VMS), IP Cameras, and Linux networking tools Work...set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal… more
- Patterson Companies, Inc. (Joliet, IL)
- …and believe that they build a stronger and successful organization. **Job Summary** The Support Specialist - Tier I properly responds to incoming customer ... expertise and proficiency with all related and relevant software and computer systems . + Follow-through and tracking to ensure escalated and active issues are… more
- Arcoro (Scottsdale, AZ)
- …career with Arcoro. About the Job: We are looking for an experienced Customer and Partner Support Specialist to join our team in support of our rapid growth. ... We are looking for a Customer and Partner Support Specialist to assist our clients and...employee productivity. Our HR solutions integrate with top ERP systems further positioning Arcoro as a leader in proven… more
- New York State Civil Service (NY)
- NY HELP No Agency Information Technology Services, Office of Title Tier 0 JSOC Analyst /Information Technology Specialist 2 (Information Security), ref ... firewall logs, DNS logs, proxy logs, IPS/IDSlogs)o using SIEM technologies to support in-depth investigations* Possess a working knowledge in the following areas:o… more
- New York State Civil Service (NY)
- NY HELP No Agency Information Technology Services, Office of Title Tier 1 JSOC Analyst/Information Technology Specialist 3 (Information Security), ref 5774- ... proxy logs, IPS/IDS logs) o using SIEM technologies to support in-depth investigations * Possess a working knowledge in...indicating that you are applying for the Information Technology Specialist 3 (Information Security), Ref #5774- Tier 1.… more
- Ken Garff Automotive Group (Salt Lake City, UT)
- POSITION SUMMARY: IT Specialist , Tier I - Provides user support in the Information Technology Department. Starting pay: $21-24 per hour DOE Work schedule: ... weekend work based on business needs. DUTIES AND RESPONSIBILITIES: + Provide user support on day-to-day IT issues in assigned geographical area. + Serve as site… more
- CACI International (Forest Heights, MD)
- Tier II Windows Systems Engineer Job...technical escalations from Service Desk, Network Operations Security Center, Tier II, and other support teams. + ... Local * * * CACI is seeking a Windows Systems Engineer II to join our technical operations and...Active Directory and Group Policy management & administration + Tier 2/3 Zscaler Area Specialist and Trainer… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist , Service Desk ... Analyst, Customer Care Technician, Contact Center Technician, Customer Service Technician, Client Support Specialist , Call Center Support Agent, Helpdesk … more
- Oneida Technical Solutions (Rome, NY)
- …your skills and knowledge. A week in the life of a Help Desk Support Specialist , Tier I: + Use software systems engineering and applications skillsets to ... of 1 year of experience as a Help Desk Support Specialist for the federal government to...user problems and providing the ability to handle all Tier One issues. Job Requirements + Secret security clearance… more
- ProSphere Tek (Forest Park, GA)
- …The Information Technology Specialist (s) shall also function a Computer Network Support Specialist . The applicant will perform the following duties and ... **Overview** Cognito Systems , a Planned Systems International (PSI)...(PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2.The purpose of… more
- CACI International (Arlington, VA)
- …O&M team comprised of over 15 service agents, O&M engineers, incident response specialist and O&M support staff (incident response, knowledge management) with ... in the TOC received a standardized onboarding approach for Tier 1 & 2 service support . Candidates...responsible for monitoring of and reporting on key IT systems and sending notifications and escalations to appropriate stakeholders.… more
- AbacusNext (San Diego, CA)
- …satisfaction: Courtesy, Knowledge, Timeliness, Quality and Overall Satisfaction. Your role As a Technical Support Tier 2 specialist you will join a team that ... offers 24/7 support , you will be engaged in challenging ... team. + Intermediate knowledge of Windows Server/Client Operating Systems and Architectures, Active Directory and MS SQL Server… more
- ManTech (Herndon, VA)
- …ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Help Desk Support Services Specialist SME** to join our team in the **Herndon, VA** . ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...diagnose problem, will work with Service Desk management or Tier 3 to diagnose and resolve problem. + Responds… more