- CACI International (Bethesda, MD)
- … Manager to join Our Luke Team ! You will lead a distributed help desk team which provides application support services for a diverse CIO customer ... CACI! **Duties include but are not limited to:** + Lead operations of help desk ...customer stakeholders and DevOps support teams + Mentor your team and provide training. + Maintain and analyze metrics… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career in enterprise IT… more
- General Dynamics Information Technology (Washington, DC)
- …is safe and tomorrow is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... and foster an environment for those with initiative to lead . Our colleagues bring their own unique personalities to...problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you… more
- CACI International (Arlington, VA)
- …pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... II team and directly manage Tier II help desk professionals. + Conduct analysis of...Resources Command liaisons while working on sensitive cases. + Lead customer and internal cross- team training sessions… more
- Aimbridge Hospitality (Hunt Valley, MD)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/323602/front- desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary Guest Services Lead serves as a primary contact for questions...their stay. Primary responsibilities include: focused training of front desk Associates registering guests making and modifying reservations hotel… more
- General Dynamics Information Technology (Beltsville, MD)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...highly motivated critical thinkers and innovators + Internal mobility team dedicated to helping you own your career +… more
- General Dynamics Information Technology (Arlington, VA)
- …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Hardware Troubleshooting, Help Desk ... required. + Use ticketing system to: + Proactively check help desk queue for new emails and...without extensively researching the issue again. + Notify the team lead of all VIP requests for… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- NCR VOYIX (Germantown, MD)
- …to your local favorite around the corner. Position Summary & Key Areas of Responsibility The Help Desk Agent II will work in a fast-paced call center help ... virtually when required. Agents must be customer service focused team players who are able to work independently, organize,...NCR to provide specialized support. To meet these requirements, Help Desk Agents may be required to… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team + ... At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ...safe and tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 31006 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to… more
- System One (Washington, DC)
- AV Operations & Help Desk Coordinator (Bilingual Spanish) **Employment Type:** Full Time **Date Posted:** 3/18/2024 **Location:** Washington, DC **Pay Range:** ... to the General Manager and supporting the AV Operations Lead , ensure that the overall functions of the audiovisual...ensure that the overall functions of the audiovisual (AV) team office and service desk are running… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team + ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....smarter. Our work depends on Program Manager joining our team to HOW A PROGRAM MANAGER WILL MAKE AN… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +...each shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications… more
- BCMC (Arlington, VA)
- …able to manage multiple priorities in an efficient manner - Understanding of general help desk procedures, company processes, etc. - Ability to design and ... accountable for the overall success of the SysOps Service Desk . Responsibilities Include: - Manage SOSD team ...performance feedback and corrective action to direct staff - Lead activities of SOSD staff to diagnose and resolve… more
- US Chamber of Commerce (Washington, DC)
- Front Desk Concierge Headquarters, 1615 H Street, NW, Washington, District Of Columbia, United States of America Req #503 Thursday, March 21, 2024 ABOUT US: If you ... our commitment to our employees. As part of our team , we will support your long-term career development while...delivering relevant learning opportunities. We will empower you to lead , develop deep expertise, and find new approaches to… more
- Red River (Arlington, VA)
- …2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory Board (CAB) within a ... and a minimum of 5 years of experience in help desk support and operation, as well...demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead /CAB Manager will have… more
- GCyber (Arlington, VA)
- …operation consoles, and circuits. + Develop and implement policies and procedures for the help desk team to ensure consistent service quality and operational ... GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and...efficiency. + Act as a primary liaison between the help desk team and senior… more