- Hormel Foods (Austin, MN)
- ** Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods ... . **RESPONSIBILITIES** + Oversees and provides guidance to the Service Desk Technicians and Computer Operators. +...remove potential roadblocks. + Compiles weekly stats on the team to ensure solid performance by all and sends… more
- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the ... TL will build a positive work environment, so their team is ready to provide the best technical support...are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** +… more
- Insight Global (Richardson, TX)
- Job Description The Service Desk Team Lead will be responsible to maintain and lead the day-to-day operations of the retail service desk ... for raised incidents, or requests and the rectification of underlying problems. As a Service Desk team lead , you will be managing and developing the… more
- Bright Horizons (Newton, MA)
- **What you will be doing:** The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our ... internal users through direct engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth… more
- CoStar Realty Information, Inc. (San Diego, CA)
- Service Desk Technical Team Lead - California Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real ... edge in real estate. We are looking for an experienced Service Desk Technical Team Lead to join our team . In this role, you will help manage… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …system + 0-2 years of management experience or experience as a team lead . **Other Job Specific Skills** + Service Desk background + Understanding ... calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of customer… more
- Whole Foods Market (Austin, TX)
- …Key Responsibilities: Team Management: + Lead , motivate, and supervise the Service Desk team , providing guidance and support to ensure high ... impact? Join us at Whole Foods Market, where innovation and community converge. The Service Desk Team Leader plays a crucial role in ensuring the smooth… more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** LEAD , SERVICE DESK ANALYST** position. **WORK SCHEDULE** + ... **PRIMARY JOB RESPONSIBILITIES** + You act as an escalation resource for the Service Desk Analyst team , providing guidance and assisting with Service … more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …and Key Performance Indicator (KPI) metrics. Acts as the liaison between Shift Leads, Service Desk Lead , and client leadership. Provides and manages ... Responsible for supporting and leading Service Desk operations and multiple shift...take or recommend actions to address. + Monitor shift lead queues daily and provide feedback to shift leads… more
- Nelnet (Columbus, OH)
- … functionality to support a new Federal client's data management system. The HSES Help Desk Team Lead must understand multi-tiered help desk operations ... members to address reoccurring support issues. A Help Desk Team Lead interacts with...equivalent combination of education and experience. **Experience** * Customer service and help desk functions. * Experience… more
- SAS Shoemakers (San Antonio, TX)
- Help Desk Support Lead Company Profile San...Job Responsibilities + Give specific directions to the customer desk team members to enable them meet ... footwear. Position SAS has an opening for a Help Desk Support Lead , who will provide technical...where inquiries are beyond the knowledge of the help desk team members. + Appropriately escalate issues… more
- Vail Resorts (Breckenridge, CO)
- … Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Team Leader provides guidance and leadership… more
- Price Chopper (Schenectady, NY)
- **IT Lead Analyst, Support Desk ** Date: Apr...to the opcos Provide any required documentation to managed service support desk Monitor and ensure that ... being met or exceeded for both internal and managed service support desk . Interface with second level...required. Other duties as assigned **MINIMUM QUALIFICATIONS** Ability to lead a team as well as work… more
- YMCA of Greater Rochester (Rochester, NY)
- Help Desk Team Lead /System Administrator Rochester, NY (http://maps.google.com/maps?q=444+East+Main+St.+Rochester+NY+USA+14604) * Association Office Job Type ... the director of the Director of IT, the Help Desk Team Lead will be...managing all such support requests through resolution. Ensures customer service is timely and accurate on a daily basis.… more
- Vail Resorts (Moran, WY)
- …you answered, "Yes" to these questions, this position is great for you!** The **Front Desk Team Lead ** is responsible for monitoring the activities and ... mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the...40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ... will: + Lead and supervise the Help Desk team , including testing, training, and evaluating...and maintain knowledge base articles and documentation to facilitate self- service and improve first call resolution rate + Assist… more
- University of Colorado (Aurora, CO)
- Fitness Center Front Desk Lead - 33207 University Staff...service . + Train and manage a high-performing front desk team . + Ensure proper point of ... Health and Wellness Center** **Job Title: Fitness Center Front Desk Lead ** **Position #:** **00821248 - Requisition...service . + Train and manage a high-performing front desk team . + Ensure proper point of… more
- Vanguard (Wayne, PA)
- …collaboration, integrity and doing the right thing for our clients and our crew! The Service Desk Shift Lead provides intermediate level end user technical ... provide hardware and software solutions for all client issues as submitted to the team . This crew member will work onsite Monday-Friday. In this role, you will: +… more
- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** The Team Lead of Technology Help Desk is responsible for end user hardware and software deployment, support, and retirement, ... team ; and execution of exceptional support and customer service . **WHAT YOU'LL DO** + Provides Tier 1 and...projects and deployments with minimal supervision + Ability to lead and mentor junior team members +… more
- General Dynamics Information Technology (Arlington, VA)
- …and/or email. + Be part of a team that supports and operates a 24x7x365 Service Desk . + Ability to support a fast paced and ITIL transitional environment. + ... Customer Service ,Help Desk Operations,IT Help Desk ,ITIL Service Desk ,IT Service...without extensively researching the issue again. + Notify the team lead of all VIP requests for… more