- Randstad US (Tucson, AZ)
- contact center coach/ team lead . + tucson , arizona + posted april 4, 2024 **job details** summary + $42,000 - $45,000 per year + permanent + high school ... to join our client's team . Must have contact center Coach/ Team Lead...years + Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our… more
- University of Miami (Medley, FL)
- … Center Manager will manage, lead , and inspire contact center staff, and will support their team supervisors through mentorship, coaching and ... center and as a key member of our Contact Center Operations team , the...and/or supervise the work of others. + Ability to lead , motivate, coach, develop and train others. + Proficient… more
- University of Michigan (Ann Arbor, MI)
- …outline skills and experience that directly relate to this position. **Summary** The Contact Center Supervisor will lead a team of Contact Center ... Prepare weekly/monthly performance reports. Report and share with management team and Contact Center staff...changes. o Foster positive communication among all staff. o Lead the staff in the ongoing Lean in Daily… more
- J&J Family of Companies (Skillman, NJ)
- …volume, response times, and customer satisfaction scores. + Lead and mentor a team of contact center professionals to ensure exceptional service delivery ... Sr. Manager, Contact Center Solutions - 2407019529W **Description**...implement strategies to improve systems operations and infrastructure. + Lead and manage a team of professionals… more
- Peckham, Inc. (Lansing, MI)
- …The Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls ... day or evening schedule. MAIN DUTIES AND RESPONSIBILITIES + Lead a team of 10+ agents and...sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Lansing, MI Worker… more
- Chick-fil-A (Atlanta, GA)
- …services to over 2,900 quick-service restaurants. As part of Support Now, the Team Lead , Restaurant Technology Support - Online is responsible for leading ... Overview **This role supports our Phone IT Agent team and will be a shift start time...+ 5-7 years of relevant work experience + Call Center or technical experience required + People development and… more
- US Bank (Irving, TX)
- …One. **Job Description** We are currently seeking an Onboarding Contact Center Leader with our Loan, Line and Lease team . This Onboarding Contact ... in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5… more
- UPMC (Pittsburgh, PA)
- …is committed to employee engagement. Apply today and be a part of this great team !** **Purpose:** The Contact Center Specialist will provide support for the ... **UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to join their...Medicine practice.** **This is a growing practice with a team that works collaboratively to enhance patient experience and… more
- Leidos (Albuquerque, NM)
- **Description** Leidos has an opportunity for a ** Team Leader ** to join our Federal Housing Authority (FHA) mortgage call center based at our Albuquerque, NM ... inclusive communities and quality affordable homes for all._ The Team Leader will provide ongoing training, coaching,...years of customer service experience, including in a call center or contact center work… more
- CalSTRS (Sacramento, CA)
- …a motivated individual to work as an Associate Governmental Program Analyst (AGPA) on the Contact Center Team . Customer Service is the first point of ... to each inquiry. Under the general direction of the Contact Center Team Manager, the...a team setting or serve as a team lead . + Well-developed interpersonal skills that… more
- Randstad US (Tucson, AZ)
- …+ category sales and related occupations + referenceAB_4512288 job details Have you Supervised a team of Contact Center Agents? Do you live in Tucson, AZ ... supervisor/call center . + tucson , arizona + posted april 11,...AM - 8 PM education: High School Responsibilities + Coach/ lead a team of 15 call agents +… more
- Improveit Home Remodeling (Columbus, OH)
- …organization, we are looking for more enthusiastic individuals to join our Inside Sales Contact Center team . If you are a motivated self-starter with ... dynamic team . Position Overview The Inside Sales Contact Center Representative plays a pivotal role...mix of people, processes, and technology to be a leader , this could be the home for you. If… more
- Charles Schwab (Westlake, TX)
- …quality, long-term relationships with internal clients, HR Contact Center team members and business partners that lead toward effective collaboration and ... one connection at a time. As a **Human Resources Contact Center Associate** , you will have...+ Desire to work with a supportive and collaborative team with a commitment to results in a fast-paced,… more
- CVS Health (Buffalo Grove, IL)
- …strategy and manage application sustainment, enhancement, and/or new development. Reporting to the Lead IT Director, Contact Center Technology, this position ... our business. + Contribute to the enterprise strategy for Contact Center and lead execution...requests utilizing SAFe Agile Methodology. + Liaise with the Contact Center Engineering team to… more
- The Hartford (Columbus, OH)
- …too. Join our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager Data Engineering with HR ... and software engineer direct reports. + Act as the Contact Center data lead technical...staff. Qualifications: + 3+ years of experience managing a team of data or software engineers with HR responsibilities.… more
- Solis Mammography/ Washington Radiology (Fort Worth, TX)
- …productivity; ensures minimal downtime. Team Focus * Ensures adherence to contact center policies and procedures. * Forms strong working relationships within ... generations of women that we serve. As the nation's leader in breast health services, our commitment to providing...responsibility, we would like to speak to you. The Contact Center QA and Training Specialist is… more
- WEC Energy Group (Milwaukee, WI)
- …, Green Bay WI, or Chicago IL locations. Job Summary The role of the Team Leader of the Customer Contact Center (CCC) is to supervise CCC operations and ... Team Leader Customer Care Center...in storm, collections and emergency situations. Job Responsibilities + Lead in a 24x7 care center operations.… more
- BeneLynk (Sunrise, FL)
- …actively seeking an experienced Contact Center Supervisor to supervise and lead their direct report Team Leaders and their teams that conduct telephonic ... to guide, develop, assist and delegate to your dedicated team of contact center agents...motivating work environment and atmosphere. + Answer agent and team lead questions regarding best practices or… more
- HCA Healthcare (Nashville, TN)
- …you to be a part of our team . **Job Summary-** The Manager of Contact Center Tech is responsible for the reliable delivery of application services to the ... an organization that invests in you as a Manager Contact Center Technology? At Work from Home,...manage multiple priorities. The candidate will be expected to lead /manage a team of product analysts or… more
- General Dynamics Information Technology (El Paso, TX)
- …And our work depends on a Full-Time Customer Support Professional joining our rapidly growing team of contact center professionals in El Paso, TX. At GDIT, ... solving skills to manage inbound calls in our state-of-the-art contact center . In this role, a typical...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more