- EY (New York, NY)
- …and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at ###@ey.com. ... opportunities to improve product and process quality Managing a team of tax professionals, ensuring they have the tools...you the insights, coaching and confidence to be the leader the world needs.Diverse and inclusive culture: You'll be… more
- Ttec (Orangetown, NY)
- …Our TTEC community is here for you as one dynamic, global family.You'll report to a Team Lead . You'll contribute to the success of the customer experience ... what we do at TTEC for you and the customer . As a Customer Service Representative working...community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company… more
- Russell Tobin & Associates (New York, NY)
- …approximate 6-month contract for maternity leave coverage. This is a key role within the Customer Care team supporting the Acting Head of Customer Care ... Senior Advisors, own the supply chain impact on the customer experience and lead by example through...Customer Care Advisors with the organization of the team 's daily workload and re-allocating workload based on business… more
- TTEC (Yonkers, NY)
- …Our TTEC community is here for you as one dynamic, global family. You%27ll report to Team Lead . You%27ll contribute to the success of the customer experience ... what we do at TTEC for you and the customer . As a Licensed Property & Casualty Insurance Agent...award-winning employment experience and company culture. Our TTEC work-from-home team has 40 preferred residency states. We are currently… more
- Percepta (Mahwah, NJ)
- …coding in Volvo proprietary softwareAdvise Customer Care Center Manager, Supervisor, Team Leader , and/or appropriate Field Manager of any trends or concerns ... so. Come be a part of a rapid response customer support and roadside assistance team that...customer support through omnichannel solutions (voice calls, emails, chat , and SMS)Answer questions to Volvo Car owners and… more
- Percepta (Mahwah, NJ)
- …product/service-related issues) to the Customer Care Center Manager, Supervisor, Team Leader and/or appropriate Field Manager for actionComplete additional ... you'll be a part of the Volvo Roadside Assistance team , creating and delivering amazing customer experiences,...customer support through omni-channel solution (voice calls, emails, chat , and SMS)Answer questions to Volvo Car owners and… more
- iPostal1 (Montebello, NY)
- …edge leader in the digital mailbox industry. Full Time Team Leader - Chat - Customer Service - Montebello, NY Montebello, New York iPostal1 and our ... are BBB accredited with an A+ rating. We are currently seeking a Team Leader - Chat for our Customer Service team in our corporate headquarters in… more
- Advatix, Inc. (New York, NY)
- Lead Ambassador Role Summary We are looking for a Lead Ambassador to join our team . As a Lead Ambassador, you will assist customers with their digital ... their accounts + Navigate between multiple and concurrent computer applications, including phone, chat , and email + Provide customer service when problems arise… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …as chatbots, virtual assistants, and automated customer support systems. You will lead a team of data scientists & machine Learning engineers, shaping the ... language generation (NLG), dialogue management, and data storage. * Lead and mentor a team of conversational...system can function across various communication channels (eg, web chat , mobile apps, voice assistants). * Design systems that… more
- Kohler Co. (New York, NY)
- …enhance customer satisfaction and loyalty. **Responsibilities:** + Build and Develop Customer Service Function: Establish and lead the customer service ... an independent company wholly owned by Kohler Co., global leader in the manufacture of kitchen and bath products,...delivering outstanding support to our users. + Manage omni-channel customer service: Execute across chat , phone and… more
- Percepta (Mahwah, NJ)
- …in Volvo proprietary software + Advise Customer Care Center Manager, Supervisor, Team Leader , and/or appropriate Field Manager of any trends or concerns with ... so. Come be a part of a rapid response customer support and roadside assistance team that...customer support through omnichannel solutions (voice calls, emails, chat , and SMS) + Answer questions to Volvo Car… more
- Percepta (Mahwah, NJ)
- …(or product/service-related issues) to the Customer Care Center Manager, Supervisor, Team Leader and/or appropriate Field Manager for action + Complete ... you'll be a part of the **Volvo Roadside Assistance** team , creating and delivering amazing customer experiences,...customer support through omni-channel solution (voice calls, emails, chat , and SMS) + Answer questions to Volvo Car… more
- Mobile Health (Queens, NY)
- About Mobile Health Mobile Health is the market leader in occupational health and employment related screening services across the United States. With seven ... we are looking for amazing people to join our team ! Location This position is 100% remote; t his...Supervisory responsibilities None. Overview The main responsibility of the Customer Service Representative (CSR) is to understand the … more
- Amazon (New York, NY)
- …and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs ... to our product teams, strengthening the product roadmap. Our team is at its best when a customer...Lead architectural reviews and workshops to advance your customer 's technical objectives. * Act as a thought … more
- Colgate-Palmolive (New York, NY)
- …their values, then give your career a reason to smile and join our global team ! The Director of North America (NA) Consumer Care & Experience (CCE) Operations at ... responsible for the effective, efficient and future forward management of the Consumer/ Customer Service Operations (B2B, B2C, DTC) across North America (US &… more
- Sprinklr (New York, NY)
- …for experienced CCaaS Project Managers to help provide premium services to our global customer base. As a member of our team , you'll support customers through ... Manage project/program risks, issues, and change requests effectively. + Lead a team focused on quality and...enable a brand's digital transformation. Its platform provides every customer -facing team with the ability to reach,… more
- MTA (New York, NY)
- …mapping, and final user interface documentation. RESPONSIBILITIES: + Leadership & Strategy: Lead a multi-location support team in client services and operations ... of employees. + 5 years of experience in designing and implementing Customer Relations Management (CRM) technology ( chat -bot, IVR, employee portal, websites,… more
- City of New York (New York, NY)
- …PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CUSTOMER INFORMATION REPRESENTATIVE CIVIL SERVICE LIST/ EXAM NO.3043 ARE ELIGIBLE TO APPLY. ... combat the health impacts of climate change Our 7,000-plus team members bring extraordinary diversity to the work of...York City, the NYC Health Department has been a leader in recognizing and dismantling racism's impacts on the… more
- Envision Horizons (New York, NY)
- …hunt for a dedicated Sales Development Executive to enhance our business development team . This 100% remote role involves partnering closely with our Client Services ... team 's Account Managers to pinpoint and support avenues for...brands on Amazon and other online platforms. + Potential Customer Audits: Design tailor-made audits that offer profound insights… more
- TEKsystems (New York, NY)
- …firm in midtown Manhattan, is looking for a candidate with a solid combination of customer service and technical troubleshooting to be part of a small team ... environment. A Bachelor's Degree is required. Position Summary This is a customer oriented support role centered on providing first-level technical support towards… more
