- Fotona (Irving, TX)
- …as well as in a team environment. Requirements: + At least 1 year of experience in Customer Care , Technical Support , or equivalen t. + Ability to lift ... team, as well as other internal teams. Ideal candidates will have customer technical support and/or help desk experience. This person will achieve success… more
- Amazon (Seattle, WA)
- …responsible for learning solutions for D2AS customer service associates that provide technical support solutions for customers who contact us for support ... Support (D2AS) defines, designs, and delivers the technical support experience for millions of Amazon...lead the team focused on Learning, Change Management, and Technical Care Expertise. The team is global,… more
- Mass Markets (KY)
- POSITION OVERVIEW TECHNICAL CUSTOMER CARE REPRESENTATIVE I (ENTRY-LEVEL) We are looking for customer care representatives who enjoys tech support ... experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Elkay (Downers Grove, IL)
- Technical Customer Care Coordinator...basic product training for new hires and product warranty support to Sales Reps + Demonstrate and uphold a ... + 4+ years customer service experience required + 2+ years Elkay Customer Care experience preferred + Bilingual preferred **_Total Rewards and Benefits_** +… more
- Amazon (Seattle, WA)
- …devices and digital products, through intelligent self-service solutions and world-class customer care and technical support . The business that we ... Description Device, Digital & Alexa Support (D2AS) Learning Experience is seeking a Senior...will create and continuously improve learning programs to enable Technical Care Associates (TCAs) to keep raising… more
- Veralto (Denver, CO)
- … Support Specialist is responsible responding to escalation requests from Technical Advisors, Customer Support Specialists, assist in supporting Key ... like smart people - IQ and EQ - who care about the environment and want to do good...and/or answering the support phone line, solving/identifying technical and software issues, and managing customer … more
- LA Care Health Plan (Los Angeles, CA)
- …support the safety net required to achieve that purpose. Job Summary The Technical Project Analyst (TPA) II will support projects with Project Managers and/or ... Technical Project Analyst II Job Category: Claims Department: Claims Data and Support Services Location: Los Angeles, CA, US, 90017 Position Type: Full Time… more
- Cisco (Washington, DC)
- …other organizations. * Provides technical expertise and guidance to resolve complex customer problems in support of critical issues. * Owner and keeper of ... The Customer Delivery Consulting Engineer is responsible for the support and delivery of Advanced Services network optimization, architectural design services… more
- Cisco (Annapolis Junction, MD)
- …mobility, and cloud. What You'll Do You will be a Customer Delivery Technical Leader, responsible for the support and delivery of Security services. This ... work with customer 's business strategy and objectives. On a quarterly basis, Customer Technical Leaders are expected to present overall status of projects… more
- Microsoft Corporation (Fargo, ND)
- … Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot ... and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research… more
- ITW (Vista, CA)
- …cause analysis of our pharmacy automation products. Key Responsibilities: ➢ Responds to customer support requests for assistance via phone, email, chat, and ... field. ➢ Escalates problems as appropriate. ➢ Utilizes world-class customer service skills. ➢ Must participate in the on-call...Skills, Attributes and Requirements ➢ 3+ years in pharmacy/health care - (retail preferred). ➢ 3+ years of prior… more
- Palo Alto Networks (Plano, TX)
- … issues and improve product supportability + Work with TAC to provide expert-level technical support of customer issues that involve very complex network ... and deliver advanced technical training, assist a support engineer with a challenging customer issue,...without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Generac Power Systems (Jefferson, WI)
- …informed decisions and recommendations. This role is responsible for providing excellent customer care by using knowledge of company products and resources ... customer satisfaction, productivity and adherence + Responds to and resolves customer technical and non- technical inquiries and issues + Assists… more
- Palo Alto Networks (Reston, VA)
- …expedite resolution as required **Your Experience** + Minimum of 7 years of professional technical customer support experience + Expertise in TCP/IP and ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …+ Work to reproduce customer issues and qualify critical issues + Publish Technical Support Bulletins and other user documentation in the Knowledge Base + ... evolves. Our technical team provides the behind-the-scenes support to meet our customer 's needs. As...without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Palo Alto Networks (Plano, TX)
- …high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to ... across the entire organization and Executive Leadership + Publish Technical Support Bulletins and other user documentation...problems, with a pointed focus of providing the best customer support in the industry. **Our Commitment**… more
- TEKsystems (Orlando, FL)
- ALL APPLICANTS MUST SIT IN/AROUND ORLANDO FLORIDA. Description: - Job Responsibilities Summary: Technical Support Tier 1 Support Specialists are responsible ... our Leadership Team to understand how to effectively prioritize tasks, etc. - The Technical Support Team may assist with company events, trainings, etc. - All… more
- Medtronic (Northridge, CA)
- …with our teams worldwide, these initiatives will help elevate the quality of technical support , resolving customer issues effectively, minimizing repeat ... on global scale. The direct impact of these 24-hour technical support teams on customer ...Care teams. . Define and monitor KPIs for technical support effectiveness from a Service Delivery… more
- Stanford Health Care (Palo Alto, CA)
- …Health Care job.** **A Brief Overview** The Supervisor - Clinic Operations Technical is responsible for managing clinical and/or support staff in designated ... to: o The Ophthalmology team is integral in the care of these patients, we always involved in making...departmental committees, workgroups, and PI teams. Identifies and resolves technical and operational customer service requirements. The… more
- National Safety Council (Syracuse, NY)
- …for Someone with: + Bachelor's degree preferred. + At least three years of experience in customer technical support is highly preferred. + At least two years ... + Impairment We are currently looking for an LMS Technical Support Representative to join us in...software and/or following verbal instructions. + Provides Level 2 customer support via escalated phone calls, Jabber… more