- Merck & Co. (Durham, NC)
- … the Durham HPV Drug Substance Expansion. This position will primarily involve technical writing and support services for the Purification, Fermentation, Alum, ... develop, and implement Corrective and Preventive Actions (CAPAs) to prevent atypical event.Author technical protocols, memos, and documents in support of the … more
- Merck & Co. (Durham, NC)
- …assets). This individual must actively manage his/her team to reliably support customer demand (including employee development, routine coaching sessions, ... transactions are complete, timely,-and accurateManage team staffing and overtime to support customer demand while meeting budget targetsRecognize and communicate… more
- Dunhill Professional Search (Springfield, VA)
- …and varying hours as required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk.0-2 years of customer ... necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities.… more
- Bering Straits Native Corporation (Anchorage, AK)
- …and Digital Video RecordersiPhone, Android, and Associated Apps Software Support Including:Infor Point-of-Sale application.WPCRM Customer Resource Management ... Associate degree in applied sciences or related field. 1+ year in a Tier 1 Computer Technician support role. CompTIA Certification(s). Other Computer Technician… more
- Bering Straits Native Corporation (Washington, DC)
- …Bering Global Solutions, LLC (BGS) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Logistics Services and ... Support . BGS is currently seeking a Cyber Security Analyst...candidate for this job will serve as a Security Administrator/ Tier 2 within the federal client's Security Operations Center.… more
- Merck & Co. (Durham, NC)
- …to review and approve compliance documents, as per procedures or need.Supply - Support Tier .- Exercise judgment and decision making to ensure quality product ... Requirement:-High School Diploma AND at least Six (6) years in a manufacturing, technical , support , or Military role. ORBachelor's degree in a technical… more
- George Washington University (Washington, DC)
- …ensures collaboration with both University stakeholders and external vendors.This experienced technical support position provides enhanced and complex technology ... a work management and tracking tool-Delivers exceptional and with sense of urgency customer service to clients-Dispatches to support urgent customer ,… more
- Dexian - DISYS (Denver, CO)
- …of Responsibilities:Provides Tier 1 and occasional Tier 2 support to end-users in solving technical problems and fulfilling service requests ... week at the City's Headquarters location.The IT Technician provides Tier 1 (first line support ) and occasional...the ability to explain technical terminology to non- technical end users.Strong interpersonal and customer service… more
- CIRCOR International, Inc (Hauppauge, NY)
- …track record of success in sale support working with key OEM's and/or Tier 2 customer within the aerospace & defense markets preferred.Strong customer ... sales team and is responsible for pre and post customer service sales support of CIRCOR Aerospace...plus years of work experience to include inside sales, customer service, and/or contracts administration. Technical sales… more
- Hired by Matrix (Paramus, NJ)
- …becomes a trusted solution provider through diligence and technical support excellence. Understands and provides superlative customer service; maintains and ... testing of new technology. Travel to regional locations for support as needed. Supervise the Tier 1...support , often providing the "eyes and hands". Ensures customer satisfaction by responding to all calls and emails… more
- George Washington University (Washington, DC)
- …in each of our team members to grow in their technology and career skills. This technical support position provides AV technology support in a call center or ... liaison with third-party audiovisual vendors in relation to warranty and technical support questions; Processes return merchandise authorization (RMA) documents… more
- Metasys Technologies, Inc. (Greenwood Village, CO)
- …Operating system installations and 3 years Professional demeanor and appearance Self-starter Teamwork Tier 2-3 technical support of Windows devices and ... Overall Purpose: Tier 2/3 helpdesk support for field...50 lbs JOB DESCRIPTION: Responsible for incident management and technical support of Company-Owned and Authorized Reseller… more
- George Washington University (Dover, AR)
- …Technology and ensures collaboration with both University stakeholders and external vendors.This technical support position provides direct technical ... include evening and/or weekend operations. This role typically handles Tier I and Tier II requests from...systems as a work management and tracking tool-Delivers exceptional customer service to clients-Dispatches to support urgent… more
- ASSA ABLOY Americas (Berlin, CT)
- …to use tools for incident and service request management (ServiceNow) Provide exceptional customer service and technical support for on-site and remote ... Berlin, CT, has an immediate need for an experienced Tier 2 IT TechOps Analyst with the desire to...Computing and Infrastructure Operations. The IT TechOps Analyst will support our Sales organization (DSS) and respond to all… more
- Galapagos Federal Systems, LLC (Huntsville, AL)
- …you will deliver prompt and effective solutions while delivering top- tier customer service. Leveraging cutting-edge remote support tools and an advanced ... User Support Specialist who will be the cornerstone of our technical support team, ensuring seamless operations for end-users encountering computer system,… more
- Percepta (Melbourne, FL)
- The Assistant Customer Operations Manager (ACOM) will work under the direction of the Client Operations Manager (COM) to support the Lincoln Concierge Team ... The ACOM will also be required to provide fill-in support as an acting CSM as dictated by staffing...and Responsibilities * Handle supervisor calls while delivering superior customer and dealer satisfaction. * Monitor call for quality… more
- DCS Corp (Bedford, MA)
- …market research, evaluating deliverables requirements and best practice management; this includes support to Urgent Capability Acquisitions and Middle Tier of ... Corp has an exciting opportunity for a Senior Program Manager providing support to the Air Force Life Cycle Management Center/PEO Digital Directorate (AFLCMC/HB)!… more
- George Washington University (Dover, AR)
- I. DEPARTMENT INFORMATION Job Description Summary: This technical support position provides AV technology support in a call center or technology support ... liaison with third-party audiovisual vendors in relation to warranty and technical support questions-Process return merchandise authorization (RMA) documents for… more
- Percepta (Houston, TX)
- …responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented ... satisfaction by troubleshooting and providing assistance to resolve customer issues. The IT Support Technician is...a Typical Day, You'llAnswer phone and ticket requests for technical assistance and perform tier 1 and… more
- American Honda Motor Co Inc (Timmonsville, SC)
- …Service Administrator II for Honda Powersports is a dynamic role focused on providing top- tier customer support . This role will be responsible for conducting ... experts if needed, and utilize internal knowledge bases to gather relevant information. Customer special support requests. Manages all Manufacture Statement of… more
