- General Dynamics Information Technology (Washington, DC)
- …you'll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support ... facility in Washington DC. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help Desk , Technical Support **Certifications:** CompTIA - ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...DESK SPECIALIST WILL** **MAKE AN IMPACT:** + Provide technical assistance to computer users. + Answer questions or… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- Nelnet (Washington, DC)
- …state, regional, and national levels. Business Process Outsourcing team will be providing Help Desk functionality to support a new Federal client's data ... the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments...management system. The HSES Help Desk Team… more
- Indigo IT, LLC (Washington, DC)
- … Desk Specialist serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service ... Help Desk Specialist Washington, DC SUMMARY:...all customer issues and queries. Uses listening, communications, and technical skills to meet customer requests and resolve customer… more
- EMCOR Group (Dulles, VA)
- … support to all computer users employed by the Dulles branch office. + First line of technical support for all Help Desk calls. + Track and enter all ... **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. **… more
- NuAxis Innovations (Reston, VA)
- …timely and effective resolution to technical issues. + Mentor and coach junior help desk staff, providing guidance, training, and support to enhance their ... ** Help Desk Support Service Specialist - Senior** Location...technical skills and customer service capabilities. + Take ownership of escalated… more
- General Dynamics Information Technology (Chantilly, VA)
- …**Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support, Technical Support,Troubleshooting Software **Certifications:** CompTIA ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop, and/or systems… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree… more
- General Dynamics Information Technology (Arlington, VA)
- …**Required Experience** : 3+ years of related experience on Service Desk + **Required Technical Skills** : IT experience supporting Help / Service Desk + ... Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help ...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional … more
- Robert Half Technology (Washington, DC)
- Description We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful ... candidate will be responsible for providing on-site technical support, with proficiency in MS O365, Active Directory...* Minimum of 1 year of experience in a Help Desk Analyst role or similar. *… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top-Secret Clearance to support **KTS** and ... required:** + Experience working in a call center or Help Desk and Support center organization, providing...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- Chenega Corporation (Washington, DC)
- …Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking ... Mid-level Help Desk Support Technician Washington, DC...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- Chenega Corporation (Washington, DC)
- …and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to distributed PC/networking ... **Req ID:** 31006 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC**...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- ACDI/VOCA (Washington, DC)
- …to trouble-shoot services in HQ and in the field. Administer the organization's help desk ticketing software and triage work tickets. + **Bachelor's degree ... in Active Directory, Office 365, and other ACDI/VOCA software tools. + Manage and report on Help Desk ticketing system, familiarity with Fresh Desk a plus. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer ... the following tasks: + Tier I and Tier II Help Desk support during normal business hours...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- IT Concepts (Falls Church, VA)
- …for driven and innovative individuals to join our team. IT Concepts is seeking a help desk and end user support for management and administration of DHA systems, ... strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots, or resolves… more
- System One (Mclean, VA)
- …in Tysons Corner, VA (4 days a week) 1 day in Arlington, VA US Citizen Technical Support - Internal + Provide in-office 1st and 2nd level Deskside IT support to the ... + Comply with Corporate IT Service Management and Service Desk policies, procedures and directives + Achieve metrics in...degree from an accredited university plus 4+ years of professional experience OR 8+ years of professional … more
- General Dynamics Information Technology (Newington, VA)
- …make your career growth ours. At GDIT, people are our differentiator. As a Service Desk Technician, you will help ensure today is safe and tomorrow is smarter. ... Family:** Systems Administration **Skills:** Active Directory (AD),Customer Service,Documentations,Information Technology (IT), Technical Support **Certifications:** Comptia Secuity Plus - CompTIA **Experience:**… more