- General Dynamics Information Technology (Washington, DC)
- …you'll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support ... facility in Washington DC. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help Desk , Technical Support **Certifications:** CompTIA - ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...DESK SPECIALIST WILL** **MAKE AN IMPACT:** + Provide technical assistance to computer users. + Answer questions or… more
- General Dynamics Information Technology (Newington, VA)
- …Able to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Follow-Ups,Remote Support,Standard Operating Procedure (SOP), Technical ... is smarter. Our work depends on Help Desk Technician joining our team to provide technical...team dedicated to helping you own your career + Professional growth opportunities including paid education and certifications +… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Troubleshooting ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- Nelnet (Washington, DC)
- …state, regional, and national levels. Business Process Outsourcing team will be providing Help Desk functionality to support a new Federal client's data ... the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments...management system. The HSES Help Desk Team… more
- Indigo IT, LLC (Washington, DC)
- … Desk Specialist serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service ... Help Desk Specialist Washington, DC SUMMARY:...all customer issues and queries. Uses listening, communications, and technical skills to meet customer requests and resolve customer… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... where a ticket has been dispatched from the Service Desk or identified by the on-site user base *...members of the deskside support staff will also provide technical support to the senior management offices and senior… more
- NuAxis Innovations (Reston, VA)
- …timely and effective resolution to technical issues. + Mentor and coach junior help desk staff, providing guidance, training, and support to enhance their ... ** Help Desk Support Service Specialist - Senior** Location...technical skills and customer service capabilities. + Take ownership of escalated… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …more team members and monitor performance + Two (2) years demonstrated Help Desk experience + Bachelor's degree in a Technical , Math, or Business discipline ... We are currently looking to hire an experienced Help Desk Specialist to provide 24x7...individuals, and we support and encourage them in their professional growth and personal happiness. We sincerely value every… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree… more
- General Dynamics Information Technology (Arlington, VA)
- …**Required Experience** : 3+ years of related experience on Service Desk + **Required Technical Skills** : IT experience supporting Help / Service Desk + ... Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help ...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional … more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. +...all VIP calls are responded to immediately. + Develop professional working relationship with customer to better understand business… more
- Chenega Corporation (Washington, DC)
- …Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking ... Mid-level Help Desk Support Technician Washington, DC...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- Chenega Corporation (Washington, DC)
- …and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to distributed PC/networking ... **Req ID:** 31006 **Summary** **Mid-level Help Desk Support Technician** **Washington, DC**...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- Criterion Systems (Springfield, VA)
- …technology, engineering, or a technical discipline + Experience working in a technical help desk environment + Experience working with ITSM tools ... a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to...encourage Veterans to apply. We are seeking aTier II Help Desk Specialistto assist a team providing… more
- CACI International (Hanover, MD)
- System Administrator - MFA Help Desk Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Administrator to be part of the Multi-Factor Authentication (MFA) Help Desk team, which issues and maintains...site. + Interact effectively, courteously, and directly with the technical teams to accurately report technical issues.… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...Tier 1 support to end users by utilizing various technical directories and virtual applications. Requirements: + Experience troubleshooting… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer ... the following tasks: + Tier I and Tier II Help Desk support during normal business hours...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more