- Spectrum (Charlotte, NC)
- New technology enthusiast. Customer advocate who is passionate about creating great end-user experiences. Tech-savvy, collaborative, and innovative. Did we just ... to automate the customer service experience. Our engineers utilize interactive voice response ( IVR ) and Chatbot to give customers the help they need without human… more
- ManpowerGroup (Minneapolis, MN)
- **Job Title: Telephony Business Analyst ** **Location: Minneapolis, MN (Hybrid Work Schedule)** **Need: Experience with Contact Center platforms (Cisco)** **What's ... currently going through various transformation initiatives to lift and shift the technology capabilities supporting the enterprise. We are looking for a Telephony… more
- University of Washington (Seattle, WA)
- Req #: 231887 Department: UW INFORMATION TECHNOLOGY Appointing Department Web Address: https://itconnect.uw.edu/uwit Posting Date: 04/25/2024 Closing Info: Closes On ... and learning environments that are inclusive, equitable, and welcoming. UW Information Technology (UW-IT) is the central information technology organization for… more
- ManpowerGroup (Paulsboro, NJ)
- **Job Title: Network Tech Support Analyst ** **Location:Clifton, NJ** **Pay Range:55.00-73.00** Job Description: As an Infrastructure Analyst specializing in ... technical support processes and deliverables. - Establish processes for hand-over of technology and service to Operations. - Develop and maintain Network Service… more
- Spectrum (Charlotte, NC)
- New technology enthusiast. Customer advocate who is passionate about creating great end-user experiences. Tech-savvy, collaborative, and innovative. Did we just ... to automate the customer service experience. Our engineers utilize interactive voice response ( IVR ) and Chatbot to give customers the help they need without human… more
- Morgan Stanley (Jersey City, NJ)
- …for the Service Platforms team. The roadmap will include migration from our current IVR , Call Routing and WFM tools to Genesys Cloud and evaluate for improvements ... assess, initiate, and drive appropriate user experience, business process, and technology solutions to implement and improve existing offerings. * Collaborate with… more