- Novo Nordisk Inc. (West Lebanon, IN)
- …and lead internal and external team working as part of the project Provide Tier 1 hands on support, as needed (end user/desktop support, including Service ... business continuity Train other staff and stakeholders, as needed IT Support Tier 2 and 3, including...right thing to do Listen to others ideas and help them maturing for the business and put them… more
- ManpowerGroup (Raleigh, NC)
- Customer Support Representative Call Center/ Tier 1 Help Desk (Non- IT ) 6+ month/Long term contract Onsite 3 days/week in Raleigh, NC 27607 Overview: ... end-users. + Apply basic helpdesk support skills, company policies and procedures in a Tier 1 (non- IT ) Help Desk environment providing live chat sessions… more
- CACI International (Hanover, MD)
- …the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk) problem identification, diagnosis and resolution of ... problems + Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk) and Tier 2 (Escalation) problem identification,… more
- CACI International (Shaw AFB, SC)
- …your expertise in other disciplines. **More About the Role** + Provide 24/7 Tier 1 enterprise IT help desk technical support to deployed users. + ... Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base...Southern hospitality. If you want to use your advanced IT skills to support national security then this is… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer...Tier I Engineer is responsible for various managed IT support related to onboarding and ongoing technical maintenance and ... and is not required to understand the inner workings. RESPONSIBILITIES + Tier I aids support to the Proven IT Helpdesk which is the first line of support for our… more
- TEKsystems (Washington, DC)
- …Responsible for overseeing all processes comprising day-to-day operations of Tier 1 , receiving, managing, and tracking all customer IT contacts to the ... Service Desk. The Tier 1 Lead is responsible for achieving high quality ...with collaboration with the Service Desk Manager and other IT Management. * Ensures that incidents are appropriately escalated… more
- IntelliDyne (Falls Church, VA)
- …Status: Non-Exempt Location: Onsite (Falls Church, VA) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a ... Help Desk Technician - Tier 1 Clearance: Active DOD Position...previous Customer Service experience or Call Center environment. + 1 + years of experience in the IT … more
- ManTech (Herndon, VA)
- …offer opportunities for advancement. ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Network & Security Operations Team Lead** to provide ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring;… more
- ManTech (Herndon, VA)
- …and alerts. **Responsibilities include:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...I support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + Collaborate… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support...First, Second, and Third shifts. * Responsibilities: + Provide IT support to all customers + Receive customer IT ... Secret Job Description: Black Bear Technology seeks a cleared Tier 1 Help Desk Support...Management + Strong interpersonal skills + Advanced understanding of IT Service Management processes + Must have a current… more
- GovCIO (Kiln, MS)
- …a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff ... requests are processed within the AQL's. + Ensure that Tier 1 email team also receives ...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk) and Tier...Required Education: * HS diploma Desired Certifications: * DoD 8570. 1 -M Compliance at IAT Level I * Information Technology… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be located ... onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington ... and software problems according to established procedures. + Deliver IT support remotely over the telephone. + Implement the...tasks. + Possess the ability to resolve all assigned Help Desk tickets according to established metric guidelines and… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking a Tier 1 Cyber Network Defense Analyst (CNDA) to join our team on a highly visible cyber security single-award IDIQ vehicle ... + Contribute to content tuning requests **Basic Qualifications** All Tier 1 Cyber Network Defense Analyst candidates...Software engineering + Software development + Systems administration + Help desk/ IT support The ideal candidate is… more
- ManTech (Chandler, AZ)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Network Operations & Security Center (NOSC) Analyst.** There ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...**Responsibilities include but are not limited to:** + Provide Tier 1 support analyzing network traffic and… more
- ManTech (Chandler, AZ)
- …based in the DC/Maryland/Virginia area, or Chandler, AZ. We are looking for a ** Tier 1 NOSC** **Analyst** with responsibility to provide daily management and ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...**Responsibilities include, but are not limited to:** + Provide Tier 1 support analyzing network traffic and… more
- CompuCom (Westford, MA)
- …our generous employee benefits! Our client has a brand new opportunity for a qualified ** Tier 1 Desktop Support** to join their team onsite in Westford, MA. This ... day first touch phone and walk up support for IT hardware, software, and networking inquiries coming from 2500+...as Office365 and email **Skills and Qualifications:** + Minimum 1 + year of help desk experience +… more
- Koniag Government Services (Baltimore, MD)
- **TGS** **Job ID 2390216** ** Help Desk** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading edge enterprise IT solutions and ... vast array of services ranging from large and complex IT and business services to highly specialized work place...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Farfield Systems (Fort Meade, MD)
- …Immediate long term position. (Monday thru Friday 10am-6pm) Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. ... degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook,… more
