- Discover Financial Services (New Albany, OH)
- …environment supporting mission critical customer applications. Serves in a tier 1 role that proactively monitors, analyzes alarm information, initiates ... Discover. A brighter future.With us, you'll do meaningful work from Day 1 . Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better… more
- Merck & Co. (Durham, NC)
- …This individual must actively manage their assigned team to reliably support customer demand (including hiring as needed, employee development, routine 1 : ... areaRepresent Operations on project teams as neededCommunicationLead and support daily ( Tier ) meetings to facilitate flow of information up/down through the… more
- Greater Texas Credit Union (Austin, TX)
- …Representative: In this role you'll enhance the member experience by providing top- tier service through phone and digital communication channels. You'll build ... 9:00 am - 6:00 pmRotating Saturdays, 9:00 am - 1 :00 pmFlexibility required - extended hours, based on company...Have as a Contact Center Representative:2+ years in a customer service role or professional experience.Must have… more
- Greater Texas Credit Union (Kyle, TX)
- …the Branch Associate Role:Minimum of 1 year in a face to face customer service role.High willingness to learn and be a self-starter.Outgoing, personable, and ... of 8:45-5:15p M-FRotating Saturdays at our Austin-Lamar branch. Hours from 8:45- 1 :30p.Assisting other branches as needed.What you'll do as a Branch Associate:In… more
- Peckham, Inc. (London, KY)
- …8:00am - 6:00pm SUMMARY Under close supervision, as a Peckham, Inc. Team Member, the Tier 1 Customer Service Representative accepts and responds to ... Peckham gives preference to individuals with disabilities. Peckham Inc. - CMS Customer Service Representative IMPORTANT INFORMATION: + Wage: Starting at… more
- Butler America (Lewisburg, TN)
- …Follow communication procedures, guidelines and policies Take the extra mile to engage customers. Tier 1 Customer Service Representative The client ... and complete information by using the right methods/tools Meet personal/ customer service team sales targets and call...department * Customer inquiries are triaged by Tier 1 and transferred to the … more
- Smithsonian Institution (Washington, DC)
- …Financial Officer. Responsibilities The Information Technology Specialist (CUSTSPT) is responsible for supervising Tier 1 customer service and technical ... to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service : Anticipates and meets the needs of both internal and… more
- TEKsystems (Washington, DC)
- …Tier 1 , receiving, managing, and tracking all customer IT contacts to the Service Desk. The Tier 1 Lead is responsible for achieving high quality ... Tier 1 operations striving to meet Service Level Agreements resulting in high customer ...Service Desk Manager to improve customer service standards on Tier 1 … more
- Insight Global (Charlotte, NC)
- …individuals to join their Customer Solutions Center team. As Tier 1 , you will be responsible for troubleshooting, service restoral of supported equipment ... - 1 + year in Information Technology, Technical Support, or Troubleshooting Customer Service Experience - Call Service / Call Center Experience… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096) Apply Job Type Full-time Description The Tier I ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin...+ Provide IT support to all customers + Receive customer IT queries by multiple methods (phone, self- service ... Secret Job Description: Black Bear Technology seeks a cleared Tier 1 Help Desk Support Admin in...+ Strong interpersonal skills + Advanced understanding of IT Service Management processes + Must have a current Top… more
- ManTech (Herndon, VA)
- …that offer opportunities for advancement. ManTech is seeking a motivated, career and customer -oriented ** Tier 1 Network & Security Operations Team Lead** ... to provide unparalleled support to our customer and to begin an exciting and rewarding career...limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring;… more
- RESOURCE MANAGEMENT CONCEPTS, INC (Charleston, SC)
- …and environment of the United States of America. RMC is hiring for a Tier 1 Help Desk Specialist to support our customer at NIWC LANT. The selected applicant ... customer requests which require escalation beyond the Tier 1 area of responsibility + Log all customer calls in the Service Now based ticketing… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer . This position will be ... be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities...supporting DFC or similar IT organization preferred + Strong customer asset support skills + Strong written and verbal… more
- Atlas Oil (Houston, TX)
- …The successful candidate will also perform post-billing QA checks and perform Tier 1 support to Customer Service for billing and account inquiries. The ... and development opportunities, and shares expertise with others, + Customer Service - displays courtesy and sensitivity,...memos, and processes all approved memos, + Responds to Tier 1 customer inquiries regarding… more
- ManTech (Herndon, VA)
- …and alerts. **Responsibilities include:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical ... for advancement. ManTech is seeking a motivated, career and customer -oriented individual to provide unparalleled support to our ...I support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + Collaborate… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk...end users in a call center environment. + Exemplary customer service skills. + Excellent organizational and ... Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support...Excellent verbal and written communication skills along with exemplary customer service skills. + Rely on experience… more
- CACI International (Arlington, VA)
- …ensuring that new services incorporated in the TOC received a standardized onboarding approach for Tier 1 & 2 service support. Candidates will be responsible ... IT Operations Manager ( Tier 1 / Tier ...IT Operations Manager ( Tier 1 / Tier 2) Job Category:...Reviews service delivery process and procedures, recommending customer service and IT process support enhancements,… more
- TEKsystems (Waco, TX)
- Remote Tier 1 Customer Support...Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member ... helping with logins, website issues, and navigating their platforms. The Associate Customer Service Representative takes inbound calls, LiveChat, and/or emails… more
