- American Honda Motor Co Inc (Marysville, OH)
- …inquiries. IE, inquiries the HR Contact Center is unable to resolve. If the inquiry requires Tier 3 support or is assigned to the wrong service team, assign the ... team or individual.Qualifications, Experience, and SkillsRequired Work Experience: * 1 year of payroll, customer service or...Work Experience: * 1 year of payroll, customer service or human resource role. Required Education:* Associate… more
- Merck & Co. (Durham, NC)
- …assets). This individual must actively manage his/her team to reliably support customer demand (including employee development, routine coaching sessions, ... impacting supply within the daily, weekly, and monthly IPT management processes.Actively lead the daily Tier 1 Process and participate in the Tier 2, as… more
- eXcell (Westford, MA)
- …and enjoy our generous employee benefits!Our client has a brand new opportunity for a qualified Tier 1 Desktop Support to join their team onsite in Westford, ... day to day first touch phone and walk up support for IT hardware, software, and networking inquiries coming...such as Office365 and email Skills and Qualifications: Minimum 1 + year of help desk experience Entry-level experience in… more
- Bering Straits Native Corporation (Anchorage, AK)
- …Associate degree in applied sciences or related field. 1 + year in a Tier 1 Computer Technician support role. CompTIA Certification(s). Other Computer ... and Digital Video RecordersiPhone, Android, and Associated Apps Software Support Including:Infor Point-of-Sale application.WPCRM Customer Resource Management… more
- Merck & Co. (Ames, IA)
- …communication, and mitigation of future potential problems.Partner with production and support areas to critically analyze and solve problems.Planning and scheduling ... system planning parameters.Supply ChainManage, level load and report capacity utilization for months 1 -12 as well as to interact with Global Supply Chain on the… more
- Merck & Co. (Durham, NC)
- …processes. This individual must actively manage their assigned team to reliably support customer demand (including hiring as needed, employee development, ... transaction completion is timely and accurateManage team staffing and overtime to support customer demand while meeting budget targetsRecognize opportunities for… more
- Dexian - DISYS (Denver, CO)
- …images and upgrades desktop hardware and software including peripherals throughout the City.Provides Tier 1 support on mobile devices such as tablets ... week at the City's Headquarters location.The IT Technician provides Tier 1 (first line support )...manner while maintaining high levels of communications with the customer until the work is completed to the customers'… more
- Metasys Technologies, Inc. (Greenwood Village, CO)
- Overall Purpose: Tier 2/3 helpdesk support for field technicians using wireless connections with Windows laptops, Apple iPhones & iPads, and peripherals ... including printers and docking stationsRoles & Responsibilities: 1 ) Remote support of Windows XP, Windows...and 3 years Professional demeanor and appearance Self-starter Teamwork Tier 2-3 technical support of Windows devices… more
- Percepta (Melbourne, FL)
- …the organization.Education * Bachelor's degree preferred, or equivalent related experienceExperience * Minimum of 1 year in a preferred CRC role ( Tier I TL, ... The Assistant Customer Operations Manager (ACOM) will work under the...the direction of the Client Operations Manager (COM) to support the Lincoln Concierge Team (14-16) Concierge Service Managers).… more
- Indotronix International Corporation (Lewisburg, TN)
- …us refer customers to the appropriate department * Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are ... * Provide customers with order information, assistance * Product support : Parts and Equipment * Transactional: Orders, Claims and...if a customer need can be met or will it require a case transfer to Tier … more
- Butler Aerospace and Defense (Lewisburg, TN)
- …Follow communication procedures, guidelines and policies Take the extra mile to engage customers. Tier 1 Customer Service Representative The client serves all ... * Provide customers with order information, assistance * Product support : Parts and Equipment * Transactional: Orders, Claims and...department * Customer inquiries are triaged by Tier 1 and transferred to the … more
- Globe Life Inc. (Mckinney, TX)
- …Customer Service Representatives acts on behalf of Torchmark and its affiliates as First tier support for all customer inquiries and is required to ... phone usage Required Knowledge & Experience High school diploma or equivalent. 1 year customer service experience in a similar role. (Preferred) Must remain in… more
- Percepta (Houston, TX)
- …responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented ... satisfaction by troubleshooting and providing assistance to resolve customer issues. The IT Support Technician is...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- American Honda Motor Co Inc (Alpharetta, GA)
- …management team. Furthermore, the Assistant Manager will ensure seamless communication with the Tier 1 customer relations team in Chino, CA, disseminating ... Alpharetta, GA, and Timmonsville, SC, driving continuous improvement to deliver exceptional customer support and resolve product issues. The Assistant Manager is… more
- George Washington University (Dover, AR)
- …per industry best practice and university policy-Recommend opportunities for improvement for customer support and technology upgrades within the technology ... position is responsible for the following duties:-Respond to AV support calls and provide on-site customer training...be conferred by the start date of the position. 1 year of AV and/or IT technical support… more
- DCS Corp (Bedford, MA)
- …market research, evaluating deliverables requirements and best practice management; this includes support to Urgent Capability Acquisitions and Middle Tier of ... responsible for a diverse portfolio that provides "cradle-to grave" support for the U-2 aircraft, E-8C Joint Surveillance Target...to apply principles, criteria, and procedures of DoD Directive 5000. 1 , DoDI 5000.02, NSSAP 03-02, and other DoD, AF,… more
- Toyota Boshoku America, Inc (Erlanger, KY)
- …for third party vendor for application improvements or customizations.J. Interface with customer on status of projects and support issues.K. Work with ... I. General Summary: Provide support for TBA Smart factory manufacturing execution system...experience implementing and maintaining manufacturing execution systems for a tier one automotive supplier.* 1 - 2… more
- Select Water Solutions (Midland, TX)
- …Unit: Operational TechnologyReports to: Operations ManagerTravel Requirement: Yes Top Tier Benefits\u3000Medical, dental, vision, coverage in addition to life and ... on amount of referrals.Paid Training. Job Description Select's Automation Technician will support the Water Transfer service line. The Water Transfer service line… more
- Toyota Boshoku America, Inc (Erlanger, KY)
- …Working knowledge of Databases and Data Visualization tools.* Experience supporting Oracle ERP systems.* Toyota Tier 1 or other OEM Tier 1 system ... and management to gather feedback and continuously optimize automation solutions. G. Support TBA Automation COE (Center of Excellence) and help establish standards… more
- Bering Straits Native Corporation (Beavercreek, OH)
- …potentially spanning Collateral, SCI and SAP/SAR levels. The candidate will support information system life cycle activities from rapidly establishing systems to ... support classified proposals, to scoping systems for new programs...and recommend possible mitigations or solutions.Maintain awareness of upcoming customer / government driven changes and challenges and suggests… more
