- TEKsystems (Jacksonville, FL)
- NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** + Will take ... inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. + Will handle roughly 30-50 inbound calls a day… more
- Service Source (Newport News, VA)
- …variety of help desk services including tier 0 administrative work and tier 1 customer contact support . + Provide effective customer support ... technical advice, trouble analysis, problem resolution, general information, systems support , courseware access, customer records maintenance, data...telephonic and web-based tier 0 administrative and tier 1 help desk support .… more
- Johns Hopkins University (Baltimore, MD)
- …3 customer support for tools and platforms and generating documentation to enable Tier 1 customer support by other groups. _The solutions and ... gathering, and overall clinical education. The solutions we design, build, and support are critical to our healthcare and research operations. **Specific Duties &… more
- Epsilon, Inc (Alexandria, VA)
- …home based on business needs. **An average day:** As a Service Desk Analyst I, you will provide Tier 1 customer support and service to all end users who ... team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction… more
- Skyworks (San Jose, CA)
- …of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. #LI-MS1 * Tier 1 customer support experience is a plus The typical base pay ... to device and system level requirements. * Phone level application design support for compliance to industry standards and customer production robustness.… more
- Skyworks (San Jose, CA)
- …skills of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. + Tier 1 customer support experience is a plus The typical base pay ... to device and system level requirements. + Phone level application design support for compliance to industry standards and customer production robustness.… more
- Skyworks (San Jose, CA)
- …of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. * Tier 1 customer support experience is a plus #LI-MS1 The typical base ... to device and system level requirements * Phone level application design support for compliance to industry standards and customer production robustness… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …Desk Specialist for the PACER Service Center. The successful candidate will be responsible for providing Tier 1 customer support for end users using a ... Responsibilities + Initial assessment, triage, research, and resolution of the customer 's issue. + Work effectively with customers to satisfactorily resolve their… more
- University of Washington (Seattle, WA)
- …travel forms and contracts as needed. + Processes employee reimbursement requests and travel reimbursements. Tier 1 Customer Support - 10% + Assists ... allocations. The role collaborates closely with the School of Medicine Financial Support Services who serves as SMC's primary finance administrator. The Specialist… more
- Proven IT (Duluth, GA)
- …and ongoing technical maintenance and trouble-shooting support . This is the basic level of customer support . The Tier I Engineer is a generalist with a ... Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096)...not required to understand the inner workings. RESPONSIBILITIES + Tier I aids support to the Proven… more
- CACI International (Washington, DC)
- …of Travel: Local * * * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365 enterprise operations center. Analysts ... Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information...and Citrix + Promptly assign unresolved incidents to higher Tier support or internet service providers to… more
- ManTech (Herndon, VA)
- …include but are not limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical ... for advancement. ManTech is seeking a motivated, career and customer -oriented ** Tier 1 Network &...support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + … more
- L3Harris (Dulles, VA)
- Job Title: Sr Assoc, Tier 1 HelpDesk Support -Engineering Services Job Code: 8942 Job Location : Dulles, VA Job Description : Sr Associate will be responsible ... for Tier I support for external US DoD,...customer , communicating end user change requests or recurring support issue trends to the program. Essential Functions: +… more
- ManTech (Stennis Space Center, MS)
- …and alerts. **Responsibilities include:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; ... for advancement. ManTech is seeking a motivated, career and customer -oriented individual to provide unparalleled support to...support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + Collaborate… more
- Node.Digital (Arlington, VA)
- Tier 1 Technician/Specialist Location: Arlington, VA Must have Top Secret Security Clearance Node is supporting a US Government customer on a large ... introducing new cyber capabilities to address emerging threats. Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset Management, Training Team,… more
- CACI International (Arlington, VA)
- …ensuring that new services incorporated in the TOC received a standardized onboarding approach for Tier 1 & 2 service support . Candidates will be responsible ... IT Operations Manager ( Tier 1 / Tier ...IT Operations Manager ( Tier 1 / Tier 2) Job Category:...our Arlington, Virginia office.** **More About the Role:** + Support and engage with the DHS HQ customer… more
- U-Haul (Phoenix, AZ)
- …our Midtown Campus in Phoenix, AZ. Position Overview: Under the direction of the Manager, Tier 1 Application Support are responsible for providing support ... looking for a role that challenges you to provide customer service and technical product support to...a day, typing and reading. Requirements: + At least 1 to 2 years of technical support … more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... BCMC is supporting a US Government customer on a large mission critical development and...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
- BlackBox (Plano, TX)
- …first level customer service via phone and auto-ticket generation for support involving different product lines. + Determine the need to deploy field service ... through the service desk. + Escalate irresolvable issues requiring Tier 2 support assistance within prescribed service levels and procedures for problem… more