- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- Koniag Government Services (Baltimore, MD)
- **TGS** **Job ID 2390216** ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading edge enterprise IT solutions and ... service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the...a minimum of one year experience serving in a help desk role and experience with Windows… more
- Farfield Systems (Fort Meade, MD)
- …degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, ... Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus. (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information… more
- CACI International (Hanover, MD)
- …+ Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- CACI International (Bethesda, MD)
- …core problem + Providing Tier 1 -4 support: + Tier 1 basic help desk resolution and service delivery. + Tier 2 in-depth technical support. ... Help Desk Specialist SME Job Category:... Help Desk Specialist SME Job Category: Information Technology Time...Tier 3 expert product and service support. + Tier 4 outside support for problems not supported by… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Synergy ECP (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Jacobs (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Farfield Systems (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- ARSIEM (Annapolis Junction, MD)
- …operation of IT systems + Assist users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... work with. ARSIEM is looking for a System Administrator 1 . This position will support one of our...for all client/server/storage/network devices, mobile devices, etc. + Provides Tier I ( Help Desk ) and… more
- Stratus Solutions (College Park, MD)
- …* Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Ops Tech Alliance (Fort Meade, MD)
- …cares about your success, then this could be the right position for you. **Responsibilities** + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) + ... System Administrator Level 1 (Fort Meade, MD) **System Administrator Level 1 ** TS/SCI & Full Scope Poly Required _Salary: $100,000 - $125,000 a year_ OTA is… more
- M. C. Dean (Annapolis Junction, MD)
- …complex system issues for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... **System Administrator 1 - Annapolis Junction, MD** ID **11111** Location **Annapolis Junction, MD** Apply Now… more
- M. C. Dean (Washington, DC)
- …complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... **System Administrator 1 - Washington, DC** ID **11654** Location **Washington, DC** Apply Now… more
- Synergy ECP (Columbia, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier II ... Provide support for implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem identification, diagnosis and… more
- Deloitte (Baltimore, MD)
- …+ Managing the daily activities of configuration and operation of IT systems. + Providing Tier 1 ( Help Desk ) problem identification, diagnosis and ... Providing assistance to users in accessing and using IT systems. + Providing Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification,… more
- Farfield Systems (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Provide support for implementation, troubleshooting and maintenance of IT systems2. Provide Tier 1 ( Help Desk ) problem identification, diagnosis and… more
- Red Arch Solutions (Columbia, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Nightwing (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Provide support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and… more