• Tier 1 Help Desk

    Koniag Government Services (Durham, NC)
    **TGS** **Job ID 2390217** ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading edge enterprise IT solutions and ... service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the...a minimum of one year experience serving in a help desk role and experience with Windows… more
    Koniag Government Services (03/07/24)
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  • Business Systems Analyst - Level III

    ManpowerGroup (Raleigh, NC)
    Customer Support Representative Call Center/ Tier 1 Help Desk (Non-IT) 6+ month/Long term contract Onsite 3 days/week in Raleigh, NC 27607 Overview: ... helpdesk support skills, company policies and procedures in a Tier 1 (non-IT) Help Desk environment providing live chat sessions and email support for… more
    ManpowerGroup (05/01/24)
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  • IT Services Analyst II

    Southern Company (Raleigh, NC)
    …Support Services Analyst provides tier 2 technical support to end users and tier 1 on various issues and problems relating to hardware, software, and ... person, over the phone, or electronically. + Follow standard help desk procedures and log all ...by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60- 1 .35(c)Operating Company:… more
    Southern Company (04/19/24)
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  • Security Engineer - ISE

    TEKsystems (Raleigh, NC)
    …customers and troubleshooting the issues, via phone, chat, email. This role is NOT a help desk role. This person will be doing higher level troubleshooting that ... of the team, you will join a team of 30- Tier 3 Customer Support Engineers. These engineers specialize in...Services Engineer will effectively assess the customer's situation and help develop an action plan that will result in… more
    TEKsystems (04/24/24)
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  • Service Delivery Manager - Hybrid

    S&P Global (Raleigh, NC)
    …http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. IFTECH103. 1 - Middle Management Tier I ... (eg servers, storage, network, workplace, and technology services such as Service Desk ). + Manage service providers, through service metrics, SLR's and enterprise… more
    S&P Global (05/01/24)
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  • ASG Managed Services Engineer

    SHI (Raleigh, NC)
    …timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/16407/asg-managed-services-engineer/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336032949) **Need help finding the right job?**… more
    SHI (02/16/24)
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